• facilitating and coordinating the work of multiple project teams • identifying and removing barriers to successful completion of the overall project, with emphasis on resolving issues with subcontractors • providing timely project status updates to Project Managers • maintaining and updating company database • generating customized reports and pivot tables • creating and tracking contracts, purchase orders, and submittals • serving as the primary point of contact with external vendor representatives • handling correspondence between general contractor, owner, architect, and subcontractors • tracking quality control for internal and subcontractors

Role Description Project Manager (Creative). Be the operational heartbeat of our creative studio, managing social content and digital ads end-to-end. You’ll own timelines, resource coordination, and QC for top tech brands. Requires 4+ years’ experience and fluency in both English and Indonesian. - Support and manage the end-to-end delivery of social content creation and marketing initiatives, ensuring every project remains strategically aligned and on schedule. - Own all project timelines and resource coordination, acting as the central point of contact to move projects smoothly from initial planning through to final launch. - Manage rigorous quality control and approval workflows, ensuring all creative outputs meet brand standards and client expectations. - Collaborate closely with strategy and creative teams to define clear objectives, manage deliverables, and bridge the gap between vision and execution. - Monitor project performance and provide regular, transparent updates to stakeholders, identifying and resolving potential bottlenecks before they impact delivery. - Troubleshoot operational issues with a proactive mindset, maintaining project momentum in a fast-paced, 100% remote environment. - Maintain organised project documentation and trackers, ensuring a high level of clarity and efficiency for our distributed team. - Adapt to changing priorities with agility, providing the structure and "glue" needed for the creative team to thrive. Qualifications - At least 4 years of experience in project or account management, ideally within a creative agency or fast-paced production environment. - Proven ability to manage multiple complex projects and tight deadlines simultaneously without losing sight of the finer details. - Deep understanding of creative production processes across digital and social media platforms. - Exceptional verbal and written communication skills in both English and Indonesian, with the ability to present ideas clearly to diverse stakeholders. - Proficient in Google Workspace and modern project management tools (e.g., Trello, Asana, Monday.com). - Self-starter who is comfortable working independently while remaining a highly collaborative partner within a remote, distributed team. - Strong problem-solving skills and a resilient, "can-do" attitude when navigating ambiguity or shifting project scopes. - Passionate about the technology and entertainment landscape, with a desire to contribute to high-impact brand stories. Requirements - Contract type: 6 months fixed term contract with possible extension. Note Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The Senior Project Manager position is a client facing role on our Client Services team. This person will own 7-10 large-scale projects related to the operational success of 829's growth marketing, digital campaigns, and content marketing. This includes helping to build and maintain new workflows for quality control and efficiency gains. They will be responsible for all aspects of client projects to ensure the marketing strategy is coordinated, aligned, and inclusive of creating project plans, deliverables, timelines and budgets. They will work on data-driven, complex projects that aid in the success of integrated digital campaigns across inbound and outbound channels. The Senior Project Manager collaborates cross-functionally with internal stakeholders both within and beyond marketing. The ideal candidate has proven experience maintaining relationships and managing projects for all client levels, complexity and sophistication. What You'll Do - Own responsibility for all project aspects to ensure alignment and organization within the marketing department. - Ensure milestones are successfully met with the ability to anticipate workload and allocate/coordinate resources needed for project success. - Work cross-functionally to develop and manage project and campaign briefs and provide feedback on deliverables to ensure they meet the objective and raise the bar. - Manage team calendar which includes internal team status meetings, multiple weekly client status calls, and work review meetings. - Proactively contact clients to finalize project specifications and provide consultative updates throughout the project life cycle. - Own triage of new project requests, ensuring ClickUp tasks are submitted with all information & assets available ahead of scheduling. - Align with Account Managers and client to remain in full communication on the status and details of each project. - Lead weekly/daily status meetings with cross-functional departments to assure the coordination of all projects. - Lead or co-lead weekly/biweekly client meetings to define deliverable specifications and ensure strategic alignment What You'll Bring - 5-7 years of project management experience in an agency, in-house, or start-up environment. - Expertise in at least 2+ areas within the digital advertising landscape - SEM, Paid Social Ads, SEO, analytics and attribution. - 2-3+ years managing paid search and social campaigns - Google Ads, Facebook, LinkedIn. - Proven track record with cross-functional collaboration and achieving high customer satisfaction. - Relevant experience within the digital advertising landscape and related technologies. - Proven ability to lead Scrum ceremonies, meeting structure, and use of industry terminology. - Excellent organizational skills and ability to grasp all department timelines that could impact project scope. - Comfort with business analytics and producing data-driven insights and reports. - Comfort managing Executive expectations and feedback. - Strong experience managing relationships/project management accounts for all client levels, complexity and sophistication. - Exceptional interpersonal and communication skills with stakeholders at all levels. Benefits and Perks We Provide - Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VA. - Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 12 Company Holidays, and Summer Fridays from Memorial Day through Labor Day. - 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider. - Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family. - Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work. - Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program. - Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses. - Continuing Education. Access to monthly team-led webinars, exclusive 829-cohort based learning, digital course platforms, and funding opportunities to attend national conferences and events. What We Believe At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws. Who We Are 829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work. Salary Range: $75,000-$90,000 We determine compensation based on experience, demonstrated skills, and current market conditions at the time of hire to ensure fairness and consistency across roles. Actual compensation will depend on experience and may be adjusted based on skills, qualifications, and alignment with the scope and impact of the role.

Who we are: Hi, we’re SambaSafety and we offer the industry’s most comprehensive driver monitoring software. Our mission is promoting safer communities by reducing risk through data insights. Companies trust SambaSafety to keep their employees safe on the roads, price and reduce risk, help protect their brand, their bottom line, and our global community. We’ve built an inclusive, supportive, and exceptional culture where every employee is empowered in their role. Don’t take our word for it; we’ve been recognized as a Top Workplace by The Denver Post, Albuquerque Journal, Sacramento Bee, and Built In Colorado. And our employees rate SambaSafety as top-notch, with a rock solid Top Rating on Glassdoor. What You’ll Do: As a Project Manager on the Customer Implementation Services Team, you will own complex, customer-facing SaaS implementations end-to-end — driving clarity, structure, and momentum across multiple stakeholders (from C‑Suite to day-to-day operators). As an implementation Project Manager, you will build and maintain disciplined plans, keep details tight, communicate proactively, and consistently drive outcomes, all while delighting our customers. We’re specifically looking for someone with hands-on SaaS implementation experience who understands how scalable, repeatable delivery models are built and improved over time. Commercial insurance or fleet experience is strongly preferred. How You’ll Make an Impact: This role goes beyond delivering individual implementations. You will strengthen how Customer Implementation Services operates at scale by proactively identifying gaps and inefficiencies across processes, tooling, documentation, and cross-team handoffs — and independently researching, proposing, and driving improvements. Success here means you don’t wait to be told what could be better — you see it, validate it, and bring forward thoughtful, actionable recommendations which benefit our customers and internal teams. Key Responsibilities: - Customer Advocacy - Develop a comprehensive understanding of the customer’s needs and priorities to achieve success - Consult, obtain, and document customer goals, business requirements, timelines, and key deliverables - Help guide the customer toward best practice approaches recommended by the SambaSafety team - Stakeholder & Change Management - Support and manage multiple, simultaneously large customer implementations, each containing numerous different internal and external stakeholders - Anticipate risks and bottlenecks, explore contingencies, and provide escalation management internally and externally with our customers - Lead structured and regular communication with stakeholders, anticipating their questions, providing customer feedback, and ensuring customers’ needs are addressed - Project Governance & Delivery Enablement - Define, estimate, and schedule project milestones, tasks, priorities, and interdependencies - Recommend and implement plans that are structured and disciplined, yet smartly flexible to absorb change - Establish and maintain implementation metrics and project documentation, including plans, schedules, status reports, and meeting minutes - Process Improvement & Operational Excellence - Embraces continuous learning and knowledge-sharing in a fast-paced, ever-evolving environment - Independently research best practices, validate ideas with data and stakeholders, and propose thoughtful solutions - Proactively identify and partner with leadership to prioritize and operationalize improvements that drive consistency, scalability, and customer outcomes Core Competencies: - Customer-Centric Mindset: Passionate about achieving customer objectives with a focus on quality and long-term value - Influence Without Authority: Skilled at guiding and aligning stakeholders without formal authority - Proactive and Action-Oriented: A self‑starter who independently identifies problems, investigates root causes, and proposes solutions — not just someone who executes once direction is provided - Consultative and Curious: Deeply inquisitive with a consultative approach to problem-solving and stakeholder engagement - Strategic and Detail-Oriented: Sharp business judgment with the ability to zoom in on details while keeping the big picture in focus - Autonomous and Adaptable: Comfortable working independently in dynamic environments with shifting priorities and new technologies - Collaborative Resource Coordination: Able to effectively coordinate resources across multiple levels of the organization - Creative Problem Solver: Strong troubleshooting skills and a knack for finding innovative solutions - Exceptional Communicator: Excellent written and verbal communication skills tailored to diverse audiences - Multitasking and Prioritization: Capable of managing multiple tasks and priorities with composure and efficiency - Highly Organized and Detail‑Driven: Thrives on structure, documentation, and precision; notices gaps others miss and closes them - Intellectual Ownership: Treats problems as “theirs to solve,” not tasks to be assigned - Positive Team Presence: Fun, outgoing, and brings a great sense of humor to team dynamics What You’ll Need: - 5+ years of experience in project management and customer experience within a SaaS or technology-driven company - 3-4 years of commercial insurance or fleet experience and/or working hands-on with customers in a fast-paced, high-growth environment - Certifications in PMP, SCRUM, or Agile methodologies are preferred - Self-directed with a high level of initiative and a "can-do" attitude, while remaining committed to feedback and a strong desire to learn Work Environment & Flexibility: This role has the flexibility to work remotely or in a hybrid environment, depending on business needs and candidate location. The Project Manager will spend most of their time working on a computer, engaging onscreen in virtual meetings, and collaborating with cross-functional teams and customers via digital communication tools. - Standard business hours apply, with occasional flexibility required to accommodate customer time zones or project deadlines - Minimal travel may be required (up to 10%) for customer meetings, team offsites, or industry events - The role involves extended periods of screen time, sitting, and the use of standard office equipment Benefits and Perks: - Flexible and generous Paid Time Off and Paid Volunteer Days - 401k Employer Match - Generous Healthcare Benefits - Up to 12 weeks paid time off for maternity leave based on tenure - Wellness &Tuition Reimbursement - Flexible Work Arrangements - Lots of SambaSafety swag & SambaSafety Events Our team of talented and committed safety professionals is exceptional. At SambaSafety we strive to foster an inclusive culture that supports, encourages and celebrates a wide array of diversity. We are committed to create a space where all employees can show up as their authentic selves every day, and we work to advance employee equality, diversity and inclusion. SambaSafety provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, and expression or genetics. Come join us to find out for yourself what all the excitement is about!