Who we are: Hi, we’re SambaSafety and we offer the industry’s most comprehensive driver monitoring software. Our mission is promoting safer communities by reducing risk through data insights. Companies trust SambaSafety to keep their employees safe on the roads, price and reduce risk, help protect their brand, their bottom line, and our global community. We’ve built an inclusive, supportive, and exceptional culture where every employee is empowered in their role. Don’t take our word for it; we’ve been recognized as a Top Workplace by The Denver Post, Albuquerque Journal, Sacramento Bee, and Built In Colorado. And our employees rate SambaSafety as top-notch, with a rock solid Top Rating on Glassdoor. What You’ll Do: As a Project Manager on the Customer Implementation Services Team, you will own complex, customer-facing SaaS implementations end-to-end — driving clarity, structure, and momentum across multiple stakeholders (from C‑Suite to day-to-day operators). As an implementation Project Manager, you will build and maintain disciplined plans, keep details tight, communicate proactively, and consistently drive outcomes, all while delighting our customers. We’re specifically looking for someone with hands-on SaaS implementation experience who understands how scalable, repeatable delivery models are built and improved over time. Commercial insurance or fleet experience is strongly preferred. How You’ll Make an Impact: This role goes beyond delivering individual implementations. You will strengthen how Customer Implementation Services operates at scale by proactively identifying gaps and inefficiencies across processes, tooling, documentation, and cross-team handoffs — and independently researching, proposing, and driving improvements. Success here means you don’t wait to be told what could be better — you see it, validate it, and bring forward thoughtful, actionable recommendations which benefit our customers and internal teams. Key Responsibilities: - Customer Advocacy - Develop a comprehensive understanding of the customer’s needs and priorities to achieve success - Consult, obtain, and document customer goals, business requirements, timelines, and key deliverables - Help guide the customer toward best practice approaches recommended by the SambaSafety team - Stakeholder & Change Management - Support and manage multiple, simultaneously large customer implementations, each containing numerous different internal and external stakeholders - Anticipate risks and bottlenecks, explore contingencies, and provide escalation management internally and externally with our customers - Lead structured and regular communication with stakeholders, anticipating their questions, providing customer feedback, and ensuring customers’ needs are addressed - Project Governance & Delivery Enablement - Define, estimate, and schedule project milestones, tasks, priorities, and interdependencies - Recommend and implement plans that are structured and disciplined, yet smartly flexible to absorb change - Establish and maintain implementation metrics and project documentation, including plans, schedules, status reports, and meeting minutes - Process Improvement & Operational Excellence - Embraces continuous learning and knowledge-sharing in a fast-paced, ever-evolving environment - Independently research best practices, validate ideas with data and stakeholders, and propose thoughtful solutions - Proactively identify and partner with leadership to prioritize and operationalize improvements that drive consistency, scalability, and customer outcomes Core Competencies: - Customer-Centric Mindset: Passionate about achieving customer objectives with a focus on quality and long-term value - Influence Without Authority: Skilled at guiding and aligning stakeholders without formal authority - Proactive and Action-Oriented: A self‑starter who independently identifies problems, investigates root causes, and proposes solutions — not just someone who executes once direction is provided - Consultative and Curious: Deeply inquisitive with a consultative approach to problem-solving and stakeholder engagement - Strategic and Detail-Oriented: Sharp business judgment with the ability to zoom in on details while keeping the big picture in focus - Autonomous and Adaptable: Comfortable working independently in dynamic environments with shifting priorities and new technologies - Collaborative Resource Coordination: Able to effectively coordinate resources across multiple levels of the organization - Creative Problem Solver: Strong troubleshooting skills and a knack for finding innovative solutions - Exceptional Communicator: Excellent written and verbal communication skills tailored to diverse audiences - Multitasking and Prioritization: Capable of managing multiple tasks and priorities with composure and efficiency - Highly Organized and Detail‑Driven: Thrives on structure, documentation, and precision; notices gaps others miss and closes them - Intellectual Ownership: Treats problems as “theirs to solve,” not tasks to be assigned - Positive Team Presence: Fun, outgoing, and brings a great sense of humor to team dynamics What You’ll Need: - 5+ years of experience in project management and customer experience within a SaaS or technology-driven company - 3-4 years of commercial insurance or fleet experience and/or working hands-on with customers in a fast-paced, high-growth environment - Certifications in PMP, SCRUM, or Agile methodologies are preferred - Self-directed with a high level of initiative and a "can-do" attitude, while remaining committed to feedback and a strong desire to learn Work Environment & Flexibility: This role has the flexibility to work remotely or in a hybrid environment, depending on business needs and candidate location. The Project Manager will spend most of their time working on a computer, engaging onscreen in virtual meetings, and collaborating with cross-functional teams and customers via digital communication tools. - Standard business hours apply, with occasional flexibility required to accommodate customer time zones or project deadlines - Minimal travel may be required (up to 10%) for customer meetings, team offsites, or industry events - The role involves extended periods of screen time, sitting, and the use of standard office equipment Benefits and Perks: - Flexible and generous Paid Time Off and Paid Volunteer Days - 401k Employer Match - Generous Healthcare Benefits - Up to 12 weeks paid time off for maternity leave based on tenure - Wellness &Tuition Reimbursement - Flexible Work Arrangements - Lots of SambaSafety swag & SambaSafety Events Our team of talented and committed safety professionals is exceptional. At SambaSafety we strive to foster an inclusive culture that supports, encourages and celebrates a wide array of diversity. We are committed to create a space where all employees can show up as their authentic selves every day, and we work to advance employee equality, diversity and inclusion. SambaSafety provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, and expression or genetics. Come join us to find out for yourself what all the excitement is about!

• Co-design and deploy cross-functional programs and projects to support Pennylaners’ long-term growth and to enhance each career track • Support HRBPs and managers in regularly updating career paths • Participate in configuring campaigns and launching them in our HRIS • Ensure the operational follow-up of performance review campaigns • Prepare and deliver required reporting to stakeholders on a quarterly basis

Summary: Staff designated at Dickinson Wright PLLC (“the Firm”) as Project Manager, Data & Innovation will play a critical role in advancing the firm’s strategic goals by ensuring effective project management practices across the organization. Project Manager, Data & Innovation will lead and deliver strategic projects that harness data and emerging technologies to improve firm operations. This role will be instrumental in driving innovation initiatives, managing cross-functional teams, and ensuring the successful implementation of data-driven solutions across the firm. Essential Duties and Responsibilities: Essential duties and responsibilities of staff designated as Project Manager, Data & Innovation at the Firm include but are not limited to: - Project Leadership & Execution - Define project scope, goals, deliverables, and success metrics in collaboration with stakeholders. - Develop detailed project plans, timelines, resource allocations, and budgets. - Develop and maintain tools and dashboards to provide real-time visibility into project status, milestones, and KPIs for key stakeholders and leadership. - Lead cross-functional project teams, ensuring clear roles, responsibilities, and accountability. - Monitor project progress and proactively manage risks, issues, and changes in scope. - Ensure timely and effective communication with stakeholders at all levels, including regular status updates and executive reporting. - Innovation & Technology Enablement - Lead end-to-end project management for innovation and data-focused initiatives, from ideation through execution and post-implementation review. - Collaborate with stakeholders across departments (IT, Legal Operations, Finance, Human Resources, Marketing, etc.) to identify opportunities for innovation and operational improvement. - Facilitate the implementation of emerging legal technologies (e.g., AI, automation, etc.) that align with the firm’s strategic goals. - Coordinate pilot programs and proof-of-concept initiatives to evaluate innovative tools and methodologies. - Data Strategy & Analytics Projects - Oversee projects focused on data governance, analytics, and business intelligence. - Collaborate with data analysts and technical teams to deliver dashboards, reporting tools, and data infrastructure improvements. - Ensure data projects align with compliance, privacy, and security standards. - Change Management & Adoption - Develop and execute change management plans to support user adoption of new tools and processes. - Provide training, documentation, and support to end users and stakeholders. - Measure and report on adoption rates and project impact. Qualifications, Skills and Abilities Required: Project Manager, Data & Innovation must have: - Bachelor’s degree in Business Administration, Project Management, or a related field and/or a minimum of 7 years of experience in project management, with a focus on legal or professional services environment. - Self-motivated individual able to independently manage multiple requests, assess priorities and achieve solutions in accordance with deadlines. - Advanced organizational skills, including the ability to manage a high volume of work with accuracy and attention to detail. - Exceptional communication and interpersonal skills at all levels within an organization and the ability to build and maintain effective relationships with attorneys, clients and staff. - Ability to think strategically, prioritize effectively, and make decisions in a fast-paced environment. - Strong understanding of project management methodologies (e.g., Agile, Predictive) and tools (e.g., Smartsheet, MS Project, Asana, JIRA). - Willingness to pursue relevant certifications such as PMP, Lean, Six Sigma, or CMPAI (Certified Manager of Process Automation and Innovation), if not already held. Working Conditions: Normal law office environment with little exposure to noise, dust, temperature. This is a remote position. Applicants should reside within driving distance of a Dickinson Wright location. Travel requirement: less than 5% travel to Dickinson Wright offices The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Please note that a variety of factors determine compensation, including geographic location, experience, relevant degrees and certifications, and other applicable factors authorized by law. Dickinson Wright offers a generous benefits package for eligible fulltime employees within our U.S. offices, including health, dental, and vision; 401(k) and profit sharing plans; paid vacation; and parental leave. Additional elective programs include: a health flexible spending account, a health savings account, identity theft protection, a dependent day care reimbursement account, commuter benefits, life and AD&D insurance, short- and long-term disability protection, an employee assistance program, and emergency travel assistance. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Project Overview We are sourcing independent Online Ordering Implementation Experts to provide onboarding and technical consultation for a digital commerce project. As restaurants and merchants increasingly adopt direct, commission-free online ordering platforms, their success depends on seamless integration and brand consistency. The objective of this project is to autonomously guide merchants through the setup of their Online Ordering pages, ensuring correct integration with their existing websites, Google My Business (GMB), and Google Food Ordering (GFO). Project Deliverables & Scope Operate autonomously to manage merchant implementations and provide technical guidance. Expected deliverables include: - Implementation & Integration: Guiding merchants through full setup sessions to ensure high-quality Online Ordering implementations, including testing links and integrating them into current websites, GMB, and GFO. - Brand Customization & Web Development: Assisting merchants in building new websites when needed or customizing existing pages to reflect their visual identity and meet strict design standards. - Technical Troubleshooting & POS Integration: Independently processing complex integrations (such as Toast POS) and dual menus, ensuring all ordering links are fully functional and resolving any technical barriers. - Virtual Client Engagement & Consultation: Leading high-volume, video-based consultation meetings (such as Kick-Off Calls), uncovering merchant needs, addressing technology/cost objections, and resolving pending deliverables. Required Expertise To successfully fulfill the deliverables of this project, Contractors must possess a strong blend of technical agility and virtual client engagement experience. Core skillset includes: - Proven experience leading high-volume, video-based consultative conversations with external merchants, demonstrating a strong customer-first mindset. - Strong technical aptitude with the ability to learn new platforms quickly, build trust, and confidently handle objections related to technology, time, or cost. - Detail-oriented communication skills to uncover merchant needs through structured questioning and articulate relevant digital solutions. - Proficiency in Google Workspace (Docs, Sheets, Gmail) and comfort with data-driven decision-making. - Preferred Experience: Familiarity with e-commerce platforms, restaurant POS systems (especially Toast), and basic knowledge of HTML/CSS or website customization. Prior experience in B2B sales, customer success, or merchant onboarding is highly valued. Service Fees We offer a pay rate of $5 per hour. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply. Engagement Type: Freelance / Independent Contractor Workplace Type: Remote