• Responsible for driving success in achieving product plan goals through technical expertise in client services, training, and solution design. • Advocate for product specifications at architectural and engineering firms and DOTs. • Develop relationships with key decision-makers, including architects, engineers, and consultants. • Deliver presentations to promote product value and performance benefits. • Monitor regional construction trends and competitor activity to identify new opportunities.

• Support prospective students by guiding them through each stage of the application and enrolment process • Engage with leads through phone, email, and video within a structured contact strategy • Use CRM systems to manage, track, and optimise the enrolment pipeline • Deliver a high-quality customer experience with timely, professional, and supportive communication • Collaborate with internal teams to ensure smooth handovers for newly enrolled learners • Clearly communicate the value, structure, and outcomes of available programme options • Contribute to meeting enrolment targets through consistent activity and effective consultative selling • Maintain accurate records and uphold data integrity across CRM platforms • Participate in training and upskilling sessions to enhance product knowledge and sales effectiveness • Encourage student referrals to support overall enrolment growth

• Analyze the territory/market potential and develop sales strategies to maximize revenue potential. • Achieve agreed upon sales targets and outcomes within quarterly schedule. • Evangelize UiPath’s brand in the Marketplace by presenting, promoting, and selling our solutions by leveraging a value-selling approach. • Educate customers on how our solutions can benefit them financially and professionally. • Establish, develop, and maintain positive business and customer relationships in the territory. • Develop trusted relationships with local partners and global systems integrators to cultivate new opportunities and drive successful customer implementations • Partner with the CSM group to make sure customers receive maximum value and facilitate customer issues as they arise. • Track industry competitors, new products, and market conditions to understand a customer's specific needs. • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Operate in harmony with our company values: Bold, Humble, Immersed, and Fast

• Personally manage a limited portfolio of pharmaceutical manufacturer accounts as a strategic sponsor and advisor. • Use data, reporting, and case studies to tell the TailorMed story and demonstrate the value driven from deepened partnership. • Lead Executive Business Reviews and strategic planning sessions with senior stakeholders. • Shape and evolve TailorMed’s pharma customer success strategy, engagement models, and value frameworks as we expand our offerings. • Partner with Sales and Commercial Leadership to drive renewals, uncover expansion opportunities across brands, and achieve long-term account growth. • Support complex negotiations by clearly articulating customer value and outcomes of existing and new products. • Proactively identify account-level and portfolio-wide risks and mobilize cross-functional teams to protect retention and growth. • Represent the voice of pharmaceutical manufacturer customers internally, influencing product strategy and roadmap priorities as we expand our pharma solutions. • Collaborate with Product, R&D, Operations, and Executive Leadership to align customer needs with company priorities. • Design and refine Customer Success processes, playbooks, and operating models to support scale within the pharma vertical. • Introduce new approaches to customer engagement, value measurement, and team enablement tailored to pharmaceutical manufacturers. • Maintain deep expertise in TailorMed’s platform, pharmaceutical market trends, and patient access/market access best practices. • Represent Customer Success in senior-level discussions with pharma partners and in company-wide strategic initiatives related to pharma growth. • Champion a customer-first mindset while balancing customer advocacy with commercial outcomes across large pharmaceutical partnerships.