Role Description TruePoint Communications is seeking a lead graphic designer who brings strong creative judgment, sharp design execution, and a clear understanding of how visual storytelling supports business goals. This role requires a balanced thinker who can concept strategically, execute with precision, and deliver high-quality creative work that strengthens brands and supports client objectives. The lead graphic designer will guide creative work through completion across social media, email marketing, events, websites, collateral, presentations, and other client projects. This person must be able to communicate ideas clearly, present creative rationale with confidence, and collaborate effectively with internal teams and clients. The ideal candidate has a strong visual point of view, refined design sensibility, and the ability to solve both business and creative challenges. They are comfortable moving between concept development and hands-on execution, applying current design trends thoughtfully while also using proven creative approaches when they best serve the work. The position can be remote, but preference will be given to candidates in the DFW metroplex. Primary Responsibilities - Lead creative concept development and design solutions in both print and digital marketing deliverables, managing the work product from ideation to completion. - Transition from conceptual ideation to deliverable production, ensuring brand continuity and error-free designs. - Provide ideas and input to campaign work that aligns with an overall strategy. - Research brands, marketing strategies, and messaging to identify insights to drive award-winning creative. - Take big ideas and bring them to life while engaging the strategy and creativity needed. - Use knowledge from research and client requirements to develop and follow creative briefs and project scoping; understanding the nuances of timelines, budgeting requirements, and third-party resources to fulfill execution. - Work from a variety of brand guidelines to implement creative work; ability to create brand voice, style, tone, and look/feel to create a new brand as needed for clients. - Present design concepts, work with clients and discuss pros/cons of work and iterate the best solutions; comfortable leading meetings and delivering best-in-class presentations. - Maintain the highest level of design and brand consistency and compliance throughout all projects. - Use established project management systems to enhance collaboration, manage assets, and maintain the visibility of project workflows. - Manage a team and delegate work according to their role function and expertise. - Ability to communicate cross-functionally, managing seamlessly up, down, and across for agency and client success. Qualifications - Minimum 5-7 years of design experience demonstrating smart, brand-building designs and executions at a digital/marketing/PT agency or design firm. A BFA, or BA degree in Design, Visual Communications, or similar, is preferred. - Proven experience managing simultaneous projects and meeting deadlines in a fast-paced, dynamic team environment. - Exceptional organizational and planning skills, including exacting attention to detail and follow-through. - Strong portfolio of completed design projects that delivered results for the client and accurately reflected a high level of client satisfaction. - Must have outstanding interpersonal skills, high EQ, and ability to build relationships and trust. - Expert-level experience with Adobe applications as well as Canva and high proficiency with Microsoft Office Suite, including Teams. - Must have excellent verbal, written, and presentation skills. - Having video editing skills with an emphasis on storyboarding and concepting motion graphics would be a significant plus. - Ability to analyze and reinterpret complex and abstract information into a clear communication design. - Be a proactive problem solver, communicate clearly, and have an enviable self-starting work ethic. - Please include a link to your online portfolio with your resume. Benefits - TruePoint Communications is committed to a diverse and inclusive workplace. - We provide equal employment opportunities to all and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state or local laws. - All offers of employment are conditioned upon the candidate's legal authorization to work in the United States. - Candidates will be subject to a background screening as part of the application process.

Title: Full Stack Conversational Designer Location: 1300 Gezon Pkwy SW, Wyoming MI Job Description: Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Position Summary: The Full Stack Conversational Designer is a member of the Digital Product Team responsible for AI training, designing conversation flows, content creation for chatbot & voice experiences, and optimizing product discovery through internal site search. The role leverages large language models (LLMs) to craft engaging and effective interactions. This position works closely with the product management team to ensure that we are building the right things at the right time, understanding the market and both internal and external customer needs. The designer keeps quality at the forefront of the team’s efforts and collaborates with people from business and technical backgrounds daily. What you will do: - Execute along the entire design process from strategy to research to final UI, and when appropriate even code - Anticipate customer intent for both conversational prompts and internal search queries to ensure a smooth, positive, and efficient product discovery experience - Teach AI assistance NLU and communication skills to deliver a satisfying conversational experience - Turn data into understanding; using internal site search analytics and conversational insights to improve product taxonomy, search filtering, and conversational flows. - Turn knowledge or complex business process into a natural conversation - Structure conversations (flows) - Research to understand how people talk and what their needs our, specific to our bots - Study different ways that users ask for things or express the same idea - Write and test sample dialogues to inform design of conversational experiences - Build and integrate Dialogflow agents to power intuitive, user-centered conversations - Create best practices for conversational experiences - Turns words into resonating dialog - Adding tone of voice and personality(persona) to the conversations - Apply psychology- understanding the human centric part of the conversation - Collaborate with product management, the agile team, release train engineer (RTE), and shared services to deliver product features and functionality that meet or exceed customer needs and business goals. - Collaborate with product management to use customer feedback, research, market and data analysis to validate product/service roadmap direction. - Collaborate daily with cross-functional teams to solve problems, provide feedback, and accept completed work. - Collaborate with marketing, web, business leads, customer care, IT, and finance to identify, design, deliver, and report on assigned services/products. - Prepare and participate in PI planning, iteration planning, backlog refinement, demos, and retrospectives. - Performs other duties as assigned. - Design and develop conversational experiences using large language models (LLMs) to create engaging and effective interactions. - Stay informed on the latest advancements in LLMs and conversational AI to continuously improve design and development practices. When you will work: - Monday to Friday, 8 am to 5 pm - 4 days in office in Wyoming, MI and 1 day remote What you will bring to the table: - Bachelor's Degree in Information Technology, Business Administration or related field required - Leading SAFe (SA), SAFe for Teams (SP)or SAFe Product Owner/Product Manager (PO/PM) Conversational Design, Prompt Engineer Certification preferred - 2+ years of business or systems analysis experience preferred - Conversational Design Certified preferred - Excellent listening and communication skills both written and verbal; comfortable speaking in front of large groups is a plus - Able to prioritize work by thinking holistically to consider customer and enterprise needs, not just team needs - Able to decompose complex features into user stories that can be completed in a few days - Able to tell a story and help the team demonstrate its results, even when the solution may not have a user interface - Able to negotiate with business and technical colleagues at several levels in the organization - Familiar with different interactions on desktop, tablet, and mobile devices - Understanding of user centered design principles is a plus - Understanding behavior-driven development is a plus - Experience creating charts and graphs in Excel or Google sheets to show trends - Self-directed and takes initiative to solve problems in a collaborative and time effective manner - Has a sharp eye for detail and excellent organization skills - Ability to adapt deliverables and plans as priorities shift - Ability to juggle multiple initiatives in a dynamic, highly collaborative environment - User Acceptance Testing experience - Conversation Design - AI Training BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US! Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process. Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. All Gordon Food Service locations are tobacco-free. Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.

Title: Content & Graphic Design Specialist Location: Remote - California Pay Range Minimum $70,000.00 Position Description: The Content & Graphic Design Specialist supports a wide range of marketing and communications initiatives for Goodwill of the San Francisco Bay, Goodwill of Central & Northern Arizona, and its affiliated entities. This role is responsible for producing high-quality visual and written content that elevates brand consistency, drives engagement, and supports organizational goals. The Specialist is hands-on in developing digital and print materials, including social media graphics, e-newsletters, and social media videos.   Essential Duties and Responsibilities: •Design digital graphics for social media, email, websites, and internal platforms, ensuring all assets align with brand standards •Produce visual layouts for printed materials, including flyers, posters, signage, event collateral, and retail marketing materials •Develop and edit short-form video content for use on social media platforms and marketing campaigns •Design, build, and schedule email send outs, including layout, copy arrangement, and list management •Collaborate with internal stakeholders to gather content, refine messaging, and ensure communications are timely, accurate, and on brand •Partner with the social media team to brainstorm, storyboard, and plan content that highlights mission impact, community programs, and retail initiatives •Produce graphic assets optimized for each platform, ensuring visual consistency across channels •Contribute creative ideas for seasonal, campaign-based, or trend-driven content opportunities •Work with internal teams to support design needs for events, community engagement initiatives, and program communications •Assist in developing visual campaign concepts and executing multidisciplinary creative projects •Provide design expertise to staff across departments, offering guidance on best practices and proper use of brand assets •Manage multiple design projects simultaneously, balancing deadlines and stakeholder expectations •Maintain an organized digital asset library to support efficient creation and retrieval of design materials •Proactively identify opportunities to improve brand cohesion, streamline processes, and enhance the visual identity of the organization •Perform other design or content-related tasks assigned by the Director of Marketing & Communications   Minimum Qualifications (Education, Experience, Skills): •3-5 years of formal graphic design experience; candidates will be asked to provide a portfolio of work examples •Video editing experience is required •Expertise in Adobe Creative Suite, Canva, CapCut, Adobe Premier or Apple Final Cut, and Microsoft software, with digital project management experience preferred. •Bachelor’s degree in Graphic Design, or related discipline is preferred •Strong storytelling ability and visual communication skills •Ability to communicate effectively and build trusted partnerships •Proven ability to self-initiate, lead design projects, and find creative solutions •Excellent communication, presentation, and organizational skills •Ability to pass a background check, as applicable   Working at Goodwill is more than a job–it is an opportunity for people needing a second chance in entering or re-entering the workplace to build the foundation of knowledge, skills, and experience to advance in their careers. Our supportive employment programs provide an opportunity to learn while you earn to advance along technology, retail, warehousing and logistics, e-commerce or our Corporate Services Career Pathways program. Full-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment. Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.   Goodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.   Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of the San Francisco Bay at 1-833-624-0920 option 6 or leaves@goodwillaz.org  if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at 1-833-624-0920, option 5.   PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay (“GCNA/GIMV/GSFB”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV/GSFB only use company email addresses, which contain “@goodwillaz.org” or "@gimv.org” or "@sfgoodwill.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job.  If you are contacted by someone about an open job at GCNA/GIMV/GSFB please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

• Design and produce marketing assets across digital and print channels • Create responsive and performance-focused HTML email layouts • Develop website graphics including homepage banners, landing page visuals, and UI assets • Design social media creatives for both organic and paid campaigns • Produce digital advertising materials including display banners and retargeting creatives • Create trade show and event assets such as booths, signage, and backdrops • Design printed collateral including brochures, sell sheets, and one-pagers • Translate marketing briefs into engaging visual concepts and polished deliverables • Maintain consistency across all brand touchpoints and marketing channels • Adapt creative assets for multiple formats, platforms, and campaign goals • Prepare production-ready files for digital and print vendors • Iterate quickly based on feedback, testing, and campaign performance insights