Title: Content & Graphic Design Specialist Location: Remote - California Pay Range Minimum $70,000.00 Position Description: The Content & Graphic Design Specialist supports a wide range of marketing and communications initiatives for Goodwill of the San Francisco Bay, Goodwill of Central & Northern Arizona, and its affiliated entities. This role is responsible for producing high-quality visual and written content that elevates brand consistency, drives engagement, and supports organizational goals. The Specialist is hands-on in developing digital and print materials, including social media graphics, e-newsletters, and social media videos.   Essential Duties and Responsibilities: •Design digital graphics for social media, email, websites, and internal platforms, ensuring all assets align with brand standards •Produce visual layouts for printed materials, including flyers, posters, signage, event collateral, and retail marketing materials •Develop and edit short-form video content for use on social media platforms and marketing campaigns •Design, build, and schedule email send outs, including layout, copy arrangement, and list management •Collaborate with internal stakeholders to gather content, refine messaging, and ensure communications are timely, accurate, and on brand •Partner with the social media team to brainstorm, storyboard, and plan content that highlights mission impact, community programs, and retail initiatives •Produce graphic assets optimized for each platform, ensuring visual consistency across channels •Contribute creative ideas for seasonal, campaign-based, or trend-driven content opportunities •Work with internal teams to support design needs for events, community engagement initiatives, and program communications •Assist in developing visual campaign concepts and executing multidisciplinary creative projects •Provide design expertise to staff across departments, offering guidance on best practices and proper use of brand assets •Manage multiple design projects simultaneously, balancing deadlines and stakeholder expectations •Maintain an organized digital asset library to support efficient creation and retrieval of design materials •Proactively identify opportunities to improve brand cohesion, streamline processes, and enhance the visual identity of the organization •Perform other design or content-related tasks assigned by the Director of Marketing & Communications   Minimum Qualifications (Education, Experience, Skills): •3-5 years of formal graphic design experience; candidates will be asked to provide a portfolio of work examples •Video editing experience is required •Expertise in Adobe Creative Suite, Canva, CapCut, Adobe Premier or Apple Final Cut, and Microsoft software, with digital project management experience preferred. •Bachelor’s degree in Graphic Design, or related discipline is preferred •Strong storytelling ability and visual communication skills •Ability to communicate effectively and build trusted partnerships •Proven ability to self-initiate, lead design projects, and find creative solutions •Excellent communication, presentation, and organizational skills •Ability to pass a background check, as applicable   Working at Goodwill is more than a job–it is an opportunity for people needing a second chance in entering or re-entering the workplace to build the foundation of knowledge, skills, and experience to advance in their careers. Our supportive employment programs provide an opportunity to learn while you earn to advance along technology, retail, warehousing and logistics, e-commerce or our Corporate Services Career Pathways program. Full-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment. Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.   Goodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.   Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of the San Francisco Bay at 1-833-624-0920 option 6 or leaves@goodwillaz.org  if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at 1-833-624-0920, option 5.   PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay (“GCNA/GIMV/GSFB”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV/GSFB only use company email addresses, which contain “@goodwillaz.org” or "@gimv.org” or "@sfgoodwill.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job.  If you are contacted by someone about an open job at GCNA/GIMV/GSFB please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

• Design and produce marketing assets across digital and print channels • Create responsive and performance-focused HTML email layouts • Develop website graphics including homepage banners, landing page visuals, and UI assets • Design social media creatives for both organic and paid campaigns • Produce digital advertising materials including display banners and retargeting creatives • Create trade show and event assets such as booths, signage, and backdrops • Design printed collateral including brochures, sell sheets, and one-pagers • Translate marketing briefs into engaging visual concepts and polished deliverables • Maintain consistency across all brand touchpoints and marketing channels • Adapt creative assets for multiple formats, platforms, and campaign goals • Prepare production-ready files for digital and print vendors • Iterate quickly based on feedback, testing, and campaign performance insights

• Join our design team and deliver creative assets to some of the greatest companies in the world • Work fully remote with a global team • Collaborate with fixed set of 3-4 clients • Work on UI- & Graphic Design projects

• In close coordination with the MHPSS programme manager and the MHPSS programme team, design assessment reports, programme overview, visibility and information, education and communication material for the IOM MHPSS programme (electronic and print materials) and in accordance with IOM publication guidelines. • Design and develop infographics and illustrations for current MHPSS programme activities, including but not limited to- available services, referral pathways, etc. • In coordination with the MHPSS programme, support local partners under the project with their communications and products that require design. • Support with the design of visibility material related to capacity building initiatives under the project. • All materials designed or created should be culturally sensitive and adaptable to the context. Translation and design of products in Arabic may be required. • Collaborate closely with the teams on the ground, receive feedback and make necessary edits and revisions to the products. • Provide design versions (Adobe InDesign, Illustrator or other) and editable versions of materials created to IOM MHPSS programme via Dropbox or other electronic sharing methods. • Perform such other duties as may be assigned.