Program Manager
Location
Canada
Posted
19 days ago
Salary
$73.4K - $113.2K / year
Seniority
Senior
Job Description
Program Manager
Recruiting.com
• Oversees associates to ensure their ability to handle calls and provide appropriate customer service • Document requirements in the system and manage follow-up calls • Monitors the performance of staff members to assess training needs and requirements • Provides input for scheduling to provide adequate staffing; makes recommendations for required changes • Assists with quality assurance and quality improvement initiatives; assists in the execution of these changes • Project management including reimbursement programs, compliance and education based programs and clinical patient support programs • Implement assigned call centre projects; design and development of new projects • Ongoing evaluation of project strengths, weaknesses and potential areas for improvement • Produce all project related reporting • Participate in client meetings and daily client project communications • Identify and implement staff recruiting strategies and participate in the hiring process • Responsible to report all Adverse Events to the assigned units/departments
Job Requirements
- Minimum University Degree in Business Administration, Science or equivalent experience
- 3+ years of experience in the pharmaceutical/biotech or healthcare-related industries
- Strong client management experience
- Minimum 2 years’ experience in project or program management
- Minimum 2 years of people management experience
- Experience in reimbursement considered an asset
- RN/RPN designation an asset and may be required by specific programs
- Advanced knowledge of pharmaceutical distribution industry
- Working knowledge of automated warehouse operating system
- Strong business and financial acumen
- Strong analytical and mathematical skills
- Ability to communicate effectively both orally and in writing
- Effective organizational skills; attention to detail
- Ability to consistently meet deadlines
- Excellent problem-solving skills; ability to resolve issues effectively and efficiently
- Excellent presentation skills
- Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
Benefits
- Health insurance
- Dental care
- Vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Professional development opportunities
- Training programs
- Employee resource groups
- Volunteer activities
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Role Description Prepare and execute privacy risk assessments of projects, systems, and departments. - Conduct data incident responses/investigations in accordance with recognized standards. - Review the adequacy and effectiveness of related policies, systems, processes, and controls across ***. - Consult and advise university faculty and staff on best practices and the handling of complex and sensitive information; develop, deliver and implement education and training. - Participate in the planning and drafting of policies and procedures. - Conduct periodic follow-up reviews to assess and report on progress or completion of management's corrective actions in response to observations and recommendations. - Conduct investigations of suspected privacy violations of law and policy in conjunction with other audit/investigation staff and university resources. - Contribute to developing unit-level annual work plan. - Prepare and review work paper documentation to ensure it supports conclusions and results based on appropriate analyses and evaluations. - Communicate the results of privacy projects via written reports and oral presentations to management. - Participate as part of a project team on privacy related topics. - Monitor current privacy trends, legislation, and activities, and assist with implementing best practices. - Develop and maintain productive stakeholder and staff relationships. Qualifications - Knowledge and ability to use OneTrust’s privacy automation modules. - Strong project management and organizational abilities. - Solid knowledge of IT systems and AI tools. Company Description
Program Coordinator
Yale UniversityYale University is a prestigious, private, Ivy League research institution with roots dating back to the 17th century. Officially founded as Yale College in 171
Title: Program Coordinator, Parent Gifts Location: 157 Church Street, New Haven, CT 06510 Hybrid Full-time Job Description: Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Overview The Program Coordinator (PC) for the Parent Gifts team within the Office of Development is tasked with providing essential fundraising support, analysis, and collaboration with various stakeholders. Reporting to the Program Manager and working closely with the Director of Parent Gifts, the PC develops capital gift proposals for major gifts, drafts various written materials, and conducts detailed research for the Parent Gifts team. Key responsibilities include assisting with event logistics, maintaining prospect database records, running reports, drafting a wide variety of written materials, including correspondence, briefings, detailed biographical sketches, and talking points for upper-level administrators in support of the Parents Leadership Council (PLC). The role also involves handling a range of administrative tasks such as data entry, expense monitoring, travel arrangements, and filing. While previous development experience is preferred, it is not essential. We are seeking a highly motivated individual with advanced writing skills, excellent attention to detail, and good judgment. The ideal candidate should be capable of becoming familiar with prospect cases and thriving in a fast-paced, collaborative environment. Strong organizational, time management, communication, and project management skills are crucial for success in this position. In addition, and as needed, the PC is responsible for a range of administrative tasks including data entry, processing and monitoring expenses, making travel arrangements, data entry, and filing. Previous development experience, though preferred, is not essential. Ideal candidates will have superior writing skills, show great attention to detail and excellent judgment, be curious and engaged with the donor cases this individual will support, and enjoy collaborating on a busy, productive team. The following principal responsibilities are generic in nature; potential applicants will find the information in this Position Focus to be most relevant. Required Skills & Abilities: 1: Demonstrated exceptional written and verbal communication skills,with special emphasis on advanced writing and editing ability and strong attention to detail. Ability to communicate effectively with top-level donors and senior Yale administrators. Writing sample required at time of interview. 2: Skilled in organizing and researching, adept at analyzing data from diverse sources and succinctly synthesizing it into clear, detailed reports. Proficient in financial data management and office software like Word and Excel. Capable of creating ad hoc reports from the alumni database and proficient at learning new technologies. 3: Demonstrated ability to prioritize work and multi-task with minimal supervision, especially on projects, and meet deadlines in a team-centered, time-constrained environment. 4: Exhibits professionalism, maturity, and the ability to maintain strict confidentiality; capable of working effectively both independently and as part of a collaborative team. 5: Commitment to an inclusive workplace. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, sexual orientation, etc.) Preferred Education, Experience and Skills: Minimum of two years of senior administrative and/or professional writing experience, preferably within higher education or non-profit development environments. The candidate should have familiarity with database software and reporting with the ability to conduct data analysis as well as advanced writing and project management skills, and direct experience with fundraising operations at Yale. Master’s degree preferred. Principal Responsibilities 1. Coordinates with other departments at Yale to develop or enhance proposals and briefings summarizing Yale activities, and to plan events. 2. Develops and maintains a log of Yale academic and programming activities having development potential for prospects and donors. 3. Coordinates and staffs events. Helps secure hosts and locations for events. 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Researches and investigates gift commitments using office files and databases. Ensures the accuracy of gift acknowledgments and all information relayed to prospects. 8. Builds strong relationships with staff and serves as a key contact on questions relating to various departmental needs. 9. Interacts with donors at the request of director and/or gift officers in response to inquiries. 10. Assists with the assignment of tasks to student workers. 11. May perform other duties as assigned. Required Education and Experience Eight years of related experience, six of them in the same job family at the next lower level and a high school level education; or six years of related experience and an Associate's Degree; or two years of related work experience and a Bachelor's Degree; or an equivalent combination of experience and education. 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These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties throughtheir hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. 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DOT DOCR Program Manager – Reasonable Accommodations
Grey ConsultingA growth & transformation consultancy positioned at the heart of WPP, the world’s largest creative transformation group.
• Program Manager will play a critical role in supporting the Agency’s reasonable accommodations program, its disability program managers, and accommodations case managers in reviewing reasonable accommodations requests. • Evaluating disability documentation, including medical information; and drafting decision letters recommending approval of the request, an alternative accommodation, denial of the request, or indicating that additional information is required. • Administering as the primary point of contact for receiving, confirming, and tracking all assignments and cases. • Managing daily schedules for all contractor personnel to ensure efficient resource utilization and continuity of service for recurring tasks. • Supervising the performance of all assigned contractors and relaying COR feedback on service quality to the Contractor’s corporate office. • Providing the COR with monthly projections of anticipated needs to assist the Government in determining funding requirements during Continuing Resolutions (CR). • Preparing and submitting a 'Pre-Draft Invoice' by the 15th of each month for COR review to ensure accuracy before formal submission. • Acting as the first point of contact for all internal corporate inquiries regarding payment status and funding. • Maintaining availability during core business hours when the federal government is open (Monday – Friday, 8:00 AM – 5:00 PM Eastern Time) via phone, email, and virtual platforms.
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Kooth plcEffective personalised digital mental health care, available to all
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