Role Description We are looking for a Site Reliability Engineer to help us tame DNS. Responsibilities include: - Linux system administration and troubleshooting - Network configuration and troubleshooting - Working with Salt configuration management software to admin hosts - Write Python scripts for automation - Use your comprehensive understanding of DNS to troubleshoot and resolve issues across different operating systems and networking environments - Solve infrastructure projects and help developers launch new software into production - Join our critical incident response team in an established on-call rotation - Build comprehensive and beautiful documentation - Improve operational checklists, processes, and validations making them error-proof Qualifications - Proven track record of completing complex work independently - Solid understanding of the Linux Operating System - Filesystem and permissions - Firewall (iptables) and networking setup - System management (systemd) - Infrastructure as Code (IaC) experience (Salt / Ansible / Terraform / Opentofu / Chef / Puppet) - Develop automation using Python and Bash - Experience with network troubleshooting is a must - Command line tools (dig, dog, delv, ping, nping, mtr) - Packet Capture (tcpdump, wireshark, termshark) - Solid understanding of networking concepts (OSI model, TCP/IP, UDP/TCP, IP addresses and Subnetting, Routing, unicast and anycast, BGP) - Domain Name System protocol on lock (Record Types, Resolution paths and server types, DNSSEC extensions) Requirements - Bonus if you have DNS experience (Worked with BIND / PowerDNS / Unbound or worked closely with organizations deeply in DNS administration and service, Cloudflare, ARN, RIPE, etc.) - Skill with some hardware (Juniper / JunOS / VyOS) - Skill with VPN protocols (OpenVPN / Wireguard / StrongSwan) - Passion for anti-censorship / VPNs / DNS Benefits - Salary: 140K - 180K CAD per annum - This position is REMOTE in Canada only but you MUST reside in the Eastern Time Zone - Toronto office welcomes all to get together for face time and social gatherings with the team regularly

• Atuar na área de Tecnologia com foco em desenvolvimento de soluções de automação inteligente • Utilizando engenharia de software, integração de sistemas e recursos de Inteligência Artificial para automatizar processos • Apoiar decisões, reduzir atividades manuais e aumentar a eficiência operacional • Realizando demais atividades correlatas e inerentes ao cargo.

• Projetar e construir pipelines de CI/CD seguros para múltiplos sistemas de destino. • Desenvolver e gerenciar pipelines usando principalmente GitHub Actions, além de outras ferramentas como Jenkins, Bamboo e Travis. • Automatizar processos manuais e desenvolver ferramentas que aumentem a eficiência operacional. • Colaborar com os times de desenvolvimento para apoiar a adoção de ferramentas e práticas DevOps. • Garantir o uso de padrões seguros e boas práticas em pipelines e infraestrutura. • Escrever e manter infraestrutura como código (IaC), preferencialmente com Terraform (conhecimento em Ansible será considerado um diferencial). • Trabalhar em parceria com as equipes de infraestrutura para entregar soluções robustas e confiáveis. • Solucionar problemas e otimizar os ambientes de desenvolvimento, homologação e produção. • Contribuir para estratégias técnicas e apoiar a evolução da plataforma. • Compartilhar conhecimento e atuar como referência técnica para outros membros do time.

• Grow and lead a high-performing organization across DevOps, IT, and Security. • Define and execute strategic roadmaps aligned with company objectives, technology priorities, and regulatory requirements. • Establish a results-driven culture focused on measurable outcomes, operational excellence, and continuous improvement. • Partner with senior leadership (VP+) to align on long-term strategy. • Guide and oversee DevOps architecture. • Drive adoption of modern DevOps practices with a focus on developer self-service. • Ensure high availability and disaster recovery capabilities across all systems. • Optimize cost, performance, system resilience, and developer productivity. • Direct IT operations including end-user support, device management, SaaS administration, and corporate systems. • Ensure efficient, secure, and scalable IT service delivery across the organization. • Standardize processes, implement tools, and automate for quality and efficiency. • Own and evolve the company’s security posture. • Ensure compliance with applicable regulatory frameworks and internal policies. • Lead risk management and vulnerability management programs. • Partner with product engineering teams to embed security practices in their work. • Report key metrics (e.g. core infra uptime, security posture, incidents). • Use data to drive continuous improvements. • Identify and solve complex operational and technical challenges autonomously. • Collaborate with other teams to support company initiatives with a helpful spirit. • Foster a culture of transparency, accountability, and constructive communication across departments while advising on infrastructure, IT, and security matters. • Set clear priorities aligned with department and company strategy. • Mentor and develop contributors and leaders. • Provide regular, actionable feedback and performance management. • Promote a structured, results-oriented way of working across teams. • Serve as a role model in problem-solving, collaboration, and conflict resolution. • Anticipate hiring needs and advocate for headcount, providing justification, job descriptions, and implement hiring practices for your area within the Technology department hiring and interviewing framework.