• Managing a team of specialist Fincrime risk owners to implement our fincrime strategy across the Business Bank as it develops new products (including Cash Deposits, Acquiring and Expense Cards) and expands to new markets in the European Union • Building, developing and leading high impact teams, identifying opportunities for attaining and growing skills • Owning the strategy for building financial crime prevention for Monzo’s Business Bank • Developing strategic relationships with Fincrime and Fraud experts, Business product owners and Senior Execs to provide expert Fincrime knowledge and help define business requirements • Suggesting, developing, implementing and monitoring industry leading fincrime detection capabilities alongside data scientists, machine learning experts, product management and engineers across multiple teams • Providing expert knowledge to support the development of Fincrime systems to effectively manage Business Banking risks in multiple jurisdictions • Building a close relationship with our Fincrime operations teams, ensuring sufficient communication and knowledge sharing on risks • Defining and interpreting key measures and metrics on the performance of key systems and reporting this to relevant committees on an ongoing basis • Identifying the highest priority issues or problem areas and working with other members of the Fincrime Team to drive forward solutions.

Title: Sr. Shared Services Manager, Analytics Location: United States, San Diego, CA, San Mateo Work Type: Hybrid Category: Admin (PDS) Job Description: Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. We are seeking a Senior Shared Services Analytics Manager to serve as the operational heartbeat of our global analytics organization. Reporting to the Director of Analytics Operations and supporting the Analytics Leadership Team, you will act as a strategic partner, driving the department's internal identity, communication strategy, and team development. In this role, you will bridge the gap between technical excellence and organizational health. You will be responsible for managing high-stakes executive communications and orchestrating large-scale departmental processes & events for a team of 150+ professionals. Your mission is to ensure our global team is strategically aligned, highly skilled, and clearly communicating across the PlayStation ecosystem. Responsibilities - Executive Operations & Communications – Act as a strategic proxy for leadership. Own the creation of high-impact executive presentations and briefings for the VP and other senior stakeholders. Translate complex analytics initiatives into compelling narratives for both technical and non-technical audiences. - Departmental Voice – Design and execute a comprehensive internal communications strategy. Manage departmental newsletters, announcements, and the brand of the analytics organization to ensure all team members stay informed and inspired. - Internal Training – Lead the skills uplifting roadmap. Identify skill gaps within the analytics space and develop formal training plans, workshops, and certification paths to keep the team at the forefront of industry trends. - Strategic Orchestration – Own the end-to-end planning for major departmental milestones, including quarterly planning sessions, all-hands meetings, and large-scale team-building events. Balance business-critical alignment with culture-building. - Stakeholder Enablement – Develop and maintain a framework for stakeholder training, ensuring our business partners know how to effectively engage with analytics services and self-serve tools. - Operational Rhythm – Maintain the departmental cadence of accountability. Track progress against non-technical strategic goals and ensure the leadership team is prepared for key milestones. - Change Management & Culture – Drive organizational change initiatives that improve team morale and operational efficiency. Act as a culture-carrier, ensuring a consistent and inclusive experience across a global, distributed team. - Organizational Insights – Design and execute the voice of the employee strategy. This includes architecting internal surveys to measure departmental health, training effectiveness, and event impact. Collect feedback data and synthesize complex feedback into actionable themes and executive-level readouts to inform future strategy. What We’re Looking For: - 8+ years of experience in strategy consulting, analytics operations, program management, or as a chief of staff within a large-scale technology organization - Exceptional ability to create compelling presentations and written communications that simplify the complex - Proven track record of building training programs or learning & development initiatives in the technology industry - Experience managing large-scale logistics for large groups events, including both virtual and in-person formats - Ability to navigate a matrixed global environment, building rapport with individual contributors while providing candid upward feedback to leaders - A deep understanding of the gaming industry or high-volume consumer tech is a significant plus - High proficiency with tools such as MS Outlook, PowerPoint, Teams, SharePoint, and Slack for internal narrative-building and communications; Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. The estimated base pay range for this role is listed below. $152,100—$228,100 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Role Description Engineering Manager role leading a fullstack AI-powered product squad. Speaking Tutor is an AI-powered conversational practice product that helps students build real English-speaking confidence. Students engage in adaptive AI conversations, receive detailed pronunciation and fluency feedback, and develop communicative competence - all in a safe, judgment-free environment. Our first large-scale classroom research validated core product-market fit: - 81% of students felt good speaking with the tool - 70% valued the personalised feedback - Teachers showed strong enthusiasm Solving challenges such as reliability, adaptive difficulty for mixed-ability classrooms, conversation scaffolding, and AI naturality requires an engineering leader who understands fullstack product delivery, can manage dependencies on AI systems, and empowers the team to deliver their best work. We are looking for an Engineering Manager who is a force multiplier: someone who can lead a fullstack squad through an ambitious AI-product evolution, who personally uses modern AI tooling, and who raises the bar for engineering excellence. Qualifications - 5+ years of engineering experience with hands-on fullstack or backend work in production systems. - 2+ years leading a cross-functional engineering team. - Experience delivering products that depend on AI/ML systems. - Daily user of AI development tools like Cursor, Claude Code, or Copilot. - Strong product instinct and ability to form technical opinions from research data. - Comfort with ambiguity in AI-product development. - Fluent English - spoken and written. Requirements - Lead a fullstack squad of engineers (backend, frontend, QA) and one embedded AI engineer, owning the Speaking Tutor product end-to-end. - Own the technical strategy for the squad's product requirements: conversation quality, feedback accuracy, adaptive difficulty, scaffolding, and classroom reliability. - Ship with velocity and rigor, balancing rapid experimentation with production stability. - Champion AI-powered engineering and drive adoption across your team. - Partner with Product and Research to translate user research into technical roadmap decisions. - Grow your people through effective 1:1s and coaching. - Drive Engineering Excellence in observability, CI/CD, testing strategies, incident response, and more. Interview Process - Three rounds. 2.45 hours total. - Round 1 – Hiring Manager Call (1 hour): Leadership, engineering culture, and a short live exercise with AI tooling. - Round 2 – Technical & System Design (1 hour): Call with an engineer from the team, covering frontend, backend, and architectural discussions. - Round 3 – Product & Stakeholder Alignment (45 min): With the Product Manager, focusing on prioritization, cross-functional collaboration, and navigating trade-offs between product and engineering.

Title: Case Manager, Reimbursement Location: United States Job Description: As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity. If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! At UBC, the Reimbursement Case Manager serves as a patient advocate, removing barriers for patients accessing specialty pharmaceuticals. As the single point of contact you will provide inbound and outbound phone support to patients, caregivers, and providers to collaboratively determine patient eligibility. In addition to prioritizing and enhancing the patient experience, the reimbursement case manager will coordinate the patient's access to therapies, conduct the appropriate follow ups, and facilitate access to support services such as co-pay assistance programs and patient assistance programs (PAP). Specific job duties: - Provide day-to-day oversight and coordination of caseload to ensure all case elements and tasks are completed timely and ensure cases move through the process as required. - Act as single point of contact responsible for prior authorization and appeal processing communications to patients, healthcare providers, field reimbursement representatives and other external stakeholders. - Communicate patient benefits and responsibility timely and accurately. - Assess and refer patients appropriately for special programs/services when appropriate. - Performs quality checks on cases and report trends to leadership. - Responsible for good housekeeping techniques, adhering to quality and production standards while complying with all applicable company, state and federal safety and environmental programs and procedures. - Troubleshoot complex cases, spanning multiple disease-states, while interfacing with key stakeholders (internal/external) to ensure optimal start to therapy - Report Adverse Drug Events that have been experienced by the patient in accordance pharmaceutical requirements. - Recognize a product quality complaint and forward caller/written information to a manufacturer. - Other duties, as assigned. Desired Skills and Qualifications: - Bachelor's degree or six years of relevant working experience - Six (6) or more years of relevant experience in pharmacy benefit management preferred - Medical Assistant, Social Worker or Senior Reimbursement Specialist experience preferred - Proficient in Microsoft Office applications - Knowledge of medical and claims processing terminology - Excellent written/verbal communication to include providing clear instructions Benefits: At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally. Here are some of the exciting perks UBC offers: - Remote opportunities - Competitive salaries - Growth opportunities for promotion - 401k with company match* - Tuition reimbursement - Flexible work environment - 20 Days PTO Annually (accrued) - Paid Holidays - Employee assistance programs - Medical, Dental, and vision coverage - HSA/FSA - Telemedicine (Virtual doctor appointments) - Wellness program - Adoption assistance - Short term disability - Long term disability - Life insurance - Discount programs UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients. #LI-remote #LI-MR1