Coordinate caregiver placements by assessing patient needs, ensuring compliance with care plans, and maintaining accurate scheduling records. Collaborate with recruitment to source quality home health aides and enhance operational processes for...

Role Description Fidelia Counseling Services is seeking a professional, highly organized Independent Contractor to manage our intake and referral operations. You will be the primary point of contact for families and providers, ensuring every referral is handled with efficiency and empathy. This role requires a deep understanding of the Massachusetts behavioral health landscape and a commitment to maintaining a professional virtual and community presence. - Structured Referral Entry: Manage the intake lifecycle by completing an online referral facesheet for every new lead prior to entering data into the Electronic Health Record (EHR). - Waitlist Advocacy: Proactively manage the agency waitlist through bi-weekly outreach. You must be able to calmly de-escalate or diffuse issues with families who may be frustrated by wait times, ensuring they always feel respected and heard. - Clinical & Ops Collaboration: Answer directly to Management (Operations) to facilitate smooth provider matching and insurance authorizations. - Technical Documentation: Utilize Microsoft Word, Excel, and Spreadsheets to verify clients' insurance, maintain accurate, organized, and HIPAA-compliant digital files. - Knowledge Base: Apply your knowledge of CBHI, CBHC, and insurance verification to ensure referrals are processed correctly and families are eligible for services. Qualifications - Professionalism & Values: Must follow a professional dress code and demonstrate high efficiency. You must be respectful and empathetic to our clients' requests, aligning with our values and culturally sensitive values. - Technical Skills: Mastery of Microsoft Office (Word, Excel, Spreadsheets) and prior experience with EHR/EMR software. - Language Skills: English, bilingual (Spanish or Portuguese is preferred). - Education & Experience: Bachelor’s degree in Human Services or related field (preferred). 1-2 years of experience in behavioral health administration. - Eligibility: Must be authorized to work in the U.S. Benefits - Flexible schedule - Growth Potential: Start with part-time contract hours with the possibility of transitioning to a W-2 Full-Time role as the agency expands. Position Details - Employment Type: Independent Contractor (1099 with at least a year commitment) - Pay: Competitive hourly rate ($23–$30/hour) based on experience. How to Apply - Email: info@fideliacservices.com - Website: fideliacservices.com - Call: 781-716-4149 - Fax: 781-716-4148

Title: Simulated Patient Location: 399 Revolution Drive Somerville (Assembly Row Main Building) Job Description: Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This position is Per Diem. Job Summary Simulated Patient Role Responsibilities Portrays a participant as a patient, family member, or other role in a simulation scenario. Acts as a patient for simulated history and physical examinations. Provides verbal and written feedback to students participating in simulated patient encounters. Participates in Standardized Patient Training workshops. Assists in training new Simulated Patients. Principal Duties and Responsibilities: Studies and recalls documentation, actions, and dialogue for training and assessment of healthcare-profession students. Follows verbal and written directions provided in training forums or scripted cases. Undergoes multiple physical exams in a simulated clinical environment. Administers verbal and written feedback to students and faculty. Qualifications Skills/Abilities/Competencies Required - Minimum age requirement: 18 years old - Ability to read and comprehend a written script and verbal instructions - Ability to memorize and improvise specific details - Flexibility and reliability with scheduling and assignments - Basic computer skills - Willingness to wear a hospital gown over light clothing during simulation sessions - Minor acting ability desired Working Conditions - Healthcare Simulation Center Location - While the official location for this position is listed as our corporate headquarters, the work site for this role will be at the MGH Institute of Health Professions in Charlestown, MA. Candidates should be prepared to work at this location as needed. Training/Time Required to Learn Job Responsibilities - Each new hire must complete an orientation prior to being scheduled for and participating in simulation activities. EEO MGB is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Additional Job Details (if applicable) Additional Job Description Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Temporary Work Shift Day (United States of America) Pay Range $18.58 - $26.58/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

• You’ll have the fulfilling opportunity to make a real impact in our clients’ lives, providing short-term counselling when they need support most. • Our technology tools will enable you to reduce your administrative tasks so you can focus on what truly matters: fostering meaningful human connections. • You will develop your clinical skills while working with a diverse and stimulating client base. • Adapting your interventions to fit your personal style, you will provide short-term counselling to a varied client base with diverse issues, through phone and video sessions; • You will efficiently manage administrative requirements using clinical templates and technology tools that simplify note-taking; • You will participate in team meetings and peer groups where open discussions are encouraged.