• Perform Battery Cabinet (BC) installation, start-up and conditioning, commissioning, debug and testing, as required at client locations • Troubleshoot and failure analyze product issues via email, phone, or travel to customer sites • Work with Engineering, Quality, Sales, and Production to promptly and efficiently resolve product issues and satisfy customer expectations and requirements • Generate, track, and report Key Performance Indicators (KPIs) for the department • Technical documentation of necessary processes and procedures • Provide exceptional technical service and support to internal and external customers to ensure the highest level of customer satisfaction • Conduct training and refreshers on Battery Cabinet (BC) Systems to Service and Support personnel, customers, and 3rd party service providers • Travel as needed (up to 75%) within in the U.S. and internationally

• Directly manage all aspects of customer service and care with our clients • Independently troubleshoot and repair a variety of high-speed cash-handling equipment • Track and manage parts/tools • Stay abreast of changes in technical and functional elements of GLORY equipment

• Troubleshoot, install, and maintain fire alarm systems for various customers. • Provide advanced technical support and expertise for fire alarm solutions. • Collaborate with cross-functional teams to ensure successful implementation and compliance of fire alarm systems.

Role Description The Assistant Field Experience Coordinator is responsible for assisting with the practicum and field experience processes for the College of Nursing. This is a full-time position in the College of Nursing, reporting to the Field Experience Supervisor. The Office of Field Experience is supervised by the Director of Field Experience. This position will work with: - Field experience coordinators - Academic leadership - Program directors - Specialty coordinators - Faculty - Academic advisors - Contract administrators - Support staff - Other administrators in the college Responsibilities include: - Assist nursing students in completing and gaining approval for practicum application materials and locating field placement sites as needed across a variety of nursing programs. - Process and maintain student Field Experience files, Field Experience applications, preceptor information, and field placement site information. - Work in partnership with university contract administrators and serve as an initial affiliation agreement liaison between university and outside practicum agencies. - Assist specialty coordinators and field experience faculty in resolving student problems arising out of the practicum experience. - Assist in maintaining communications about practicum experience policies and procedures to students, academic advising, program directors, and faculty/specialization coordinators. - Communicate with students via phone and electronic methods to counsel and advise students across nursing programs on Field Experience information, requirements, policies, and procedures. - Prepare, complete, and maintain reports, files, and documentation in a timely and accurate manner. - Assist in general clerical duties and responsibilities. - Assist in training and mentoring new team members. - Work in partnership with Field Experience staff members as a team member to accomplish Field Experience goals. - Attend meetings and participate in professional development programs as requested. - Perform other duties and responsibilities as assigned by the Nurse Field Experience Supervisor and Supervisor or the Director of Operations of Field Experience. Qualifications - Must reside in: WA, NV, OR, ID, UT, AZ, NM, TX - Bachelor's Degree Required - 1+ year experience in online distance-learning environment. Required - 1+ year experience working with graduate students in an educational environment. Preferred - Solid customer service and teamwork skills. - Excellent analytical, problem solving, written and verbal communication, detail-oriented, multitasking, and organizational skills. - Excellent time management skills with an ability to meet deadlines. - Demonstrated solid, advanced-level skills in operating in Microsoft Office Excel, Word, SharePoint, PowerPoint, Outlook and the ability to learn Walden's administrative database. Benefits - Health, dental, vision, life and disability insurance - 401k Retirement Program + 6% employer match - 15 Days of Paid Vacation Days each Calendar Year - 12 Paid Holidays + 2 floating holidays Company Description Walden University was founded to support adult learners in achieving their academic goals and making a greater impact in their professions and communities. Students from across the U.S. and more than 115 countries are pursuing a certificate, bachelor’s, master’s or doctoral degree online at Walden. We offer more than 100 online degrees and certificate programs. Walden University is accredited by The Higher Learning Commission (hlcommission.org). Visit WaldenU.edu for more information, and follow Walden on Instagram, Facebook, and LinkedIn.