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Sales Development Representative, B2B
Location
South Africa
Posted
31 days ago
Salary
0
Seniority
Mid Level
Job Description
Sales Development Representative, B2B
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• Maintain and update records in SugarCRM with accuracy and consistency • Ensure completeness across all accounts and contacts and remove duplicate or outdated records • Segment and organize account lists for targeted outreach • Generate basic reports to support sales activity and pipeline visibility • Analyze CRM data to identify underpenetrated accounts, inactive customers, and re-engagement opportunities • Research accounts to identify additional contacts and decision-makers • Support account expansion efforts through structured outbound outreach • Conduct outbound calls to existing customers, warm prospects, and cold prospects • Execute structured call campaigns and follow defined call cadences • Qualify leads using discovery questions and schedule meetings for the sales team • Log all call activity and outcomes accurately in the CRM • Assist with lead follow-up and nurturing activities • Maintain clear and detailed notes for all prospect interactions • Coordinate with the internal sales team on next steps and handoffs • Support ongoing lead generation initiatives and campaigns
Job Requirements
- 2+ years of experience in inside sales, SDR, BDR, CRM administration, or B2B outbound calling
- Hands-on experience with a CRM system such as SugarCRM, Salesforce, HubSpot, or similar
- Strong English communication skills both verbal and written
- Experience calling and speaking confidently with U.S.-based business professionals
- High attention to detail and accuracy in data entry and CRM management
- Organized and able to manage multiple tasks and follow structured processes
- Proactive mindset: you identify issues and opportunities without being asked
- Availability during U.S. business hours
- Nice to Have
- Experience with B2B sales or lead generation campaigns in manufacturing, packaging, or industrial sectors
- Familiarity with sales tools such as dialers, email sequencing tools, or data platforms
- Experience working directly with U.S.-based teams or clients
- Understanding of sales pipelines and funnel metrics
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