Registrations Analyst

Location

United Kingdom

Posted

22 days ago

Salary

£28.0K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Registrations Analyst

Luxion

Role Description We’re looking for a Registrations Analyst to join our growing team, supporting the smooth onboarding and registration of new customers. This is a fast-paced role where you’ll play a key part in delivering an excellent customer experience, resolving queries, and ensuring registrations are completed accurately and efficiently. - Manage customer registrations - Resolve data issues - Support registrations related queries within agreed SLAs - Work closely with internal teams, customers, and external suppliers - Support wider business functions during peak periods - Help maintain high service standards across the team Qualifications - Proactive and organised - Confident using initiative in a fast-paced environment - Experience handling high volumes of information or customer queries - Strong Microsoft Office skills - Strong communication skills - Attention to detail - Ability to learn new systems and processes Requirements - Highly organised - Strong communicator - Confident managing multiple tasks at once - Proactive and self-sufficient - Focused on delivering the best experience for the customer every time Benefits - Bonus Scheme – made up of a business element and demonstrating our three core values: Smart, Fairness, and Sustainability. - Skills Development – training to help you achieve your career goals. - Giveaways! – regular competitions to win tickets to shows and sporting events. - Time off – 25 days annual leave plus bank holidays. - Wellbeing App – access to the Unmind App for mental wellbeing resources. - Health care scheme – cashback on services such as dental and eye care. - Employee Assistance Programme – access to a dedicated GP line and counselling support. - Exclusive packages – discounted offers for home Sky TV and broadband. - Giving back – a paid volunteering day every year and fundraising opportunities. - Death in service – twice your annual salary paid to your designated next of kin. - Pension – we contribute 4% of your salary when you contribute 5%.

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