Role Description As an IT team member, you’ll play a crucial role in designing, implementing, and managing technology solutions that are the foundation of the world class customer service that our customers expect and deserve – now and in the future. In your role as a Quality Assurance analyst, you will support Genworth’s top strategic priorities. The person selected will work with the LTC Claims Admin application teams, responsible for support and development activities for multiple applications across different technologies, maintaining system health and implementing changes to support the business. We are looking for people with a strong attention to detail and focus on quality. In your role as a QA Test Analyst, you are responsible for the planning, design and execution of system testing. You will conduct test plan/case reviews, execute test cases and evaluate and report test results. The role will involve extensive collaboration with other developers, Business Analysts and QA members on the team as well as with Business Partners and other IT teams. You will gain Genworth product and application knowledge as part of a team that is driving change and innovation within the company. What you will be doing - Support the quality assurance efforts on the Long Term Care claims administration systems, participating in the complete QA cycle, including analysis, planning, execution and reporting. - Review Business Requirement Specifications, Technical Design Documents and perform impact analysis to build test strategy followed by creation of the test plan, identification of test cases and laying out the activities to be performed, to meet the test objectives. - Execute the activities per the test plan, tracking progress and documenting test results and defects. - Liaise with the developers, product owners, business analysts and other stakeholders to monitor and report testing progress. - In case defects are discovered in testing, determine defect impact and severity, and track defect to closure including planning and execution of any retesting needed. - Provide feedback to developers to reduce future defect incidence. - For defects that leak into production, perform RCA and enhance testing efforts to avoid repetition. - Perform administrative duties in conjunction with the departmental requirements (participate and contribute in meetings, agile ceremonies, respond to correspondence in a timely manner, provide status updates, review/update/submit tickets, participate in change management activities). - Take ownership of work and collaborate with the team to ensure all planned activities are completed in a timely manner. - Assist other team members as needed and contribute towards activity planning, estimations, and prioritization. - Participate as needed in different types of QA efforts including but not limited to smoke testing, unit testing, functional testing, user acceptance testing, performance testing, regression testing, interface testing etc. - Contribute towards advancing the overall QA organization, by staying up-to-date with new testing tools and strategies, contributing towards test automation, progressing the team towards DevOps adoption, advancing of test standards and procedures, pursuing continuous process improvement etc. Qualifications - 4-year college degree and/or relevant experience as a quality analyst in a complex environment with multiple interfacing applications preferably in the insurance/finance domain. - Excellent analytical skills and a detail-oriented mindset, with ability to understand complex business requirements, comprehend the interdependencies between systems and understand impact of any proposed changes on the various products and system functionalities. - Experience working in a cross-functional team environment and having good problem-solving skills and a results-oriented outlook. - Good communication skills ability to work with various stakeholders, managing concurrent deadlines and multiple priorities. - Experience with a variety of software QA methodologies, tools and processes. - Good knowledge of SQL, Excel and Scripting as well as proficiency in other MS Office tools is needed. - Practical knowledge of LTC insurance products and premiums is ideal. - Agile experience, experience with insurance systems (specifically insurance premium calculations), and experience with testing applications across different technologies including Java and Mainframe are preferred. - Development experience and/or experience as a Business Analyst would be beneficial for the role. - Professional certifications such as Sigma, Agile certifications and other quality related certifications will be a plus. - Experience with setting up automated and/or performance testing and their related tools will be bonus. - Ability to troubleshoot complex issues independently. - Work effectively with developers, BAs, and product owners. - Use of defect tracking tools (e.g., Jira, Azure DevOps); strong root cause analysis. - Understand load/stress testing concepts; execute scripts if required. - Ability to create detailed test plans, cases, and scripts for complex systems. Benefits - Competitive Compensation & Total Rewards Incentives - Attractive Mediclaim Coverage - Annual Leave of up to 25 days - 12 Sick Leaves - 12 Casual Leaves - Additional leaves for marriage, child-birth, adoption, bereavement - 11 Holidays for all employees - Utility Allowance to cover for Internet and Phone expenses - Employment Assistance Program - Gratuity eligibility - Business Travel Accident Insurance - Active employee engagement activities - Access to LinkedIn Learning in addition to ongoing Genworth Training calendar

• End-to-End Quality Ownership: Manage the entire QA lifecycle - from analyzing requirements and user stories for testability, to designing test strategies and checklists, executing tests, and reporting on release readiness. • In-Depth Functional & Regression Testing: Perform thorough manual functional, integration, regression, compatibility, and exploratory testing to ensure the highest quality of every release. • API & Backend Testing: Conduct extensive API testing using tools like Postman and validate complex business logic by writing and executing SQL queries to ensure data integrity and backend functionality. • Defect Management: Identify, document, isolate, and track bugs with a high level of detail and clarity throughout their lifecycle. Work closely with developers to facilitate resolution and verify fixes. • Process Advocacy & Improvement: Champion quality best practices, provide meaningful feedback on requirements during grooming sessions, and contribute to the continuous improvement of our QA processes, tools, and methodologies. • Mentorship & Knowledge Sharing: Proactively share knowledge and best practices, help fellow team members enhance their testing skills, and contribute to a strong, company-wide culture of quality.

Role Description The Cash Posting Specialist reports to the Cash Applications Supervisor. Responsibilities include: - Post patient/guarantor and insurance payments and adjustments accurately and timely per posting policies and procedures. - Reconcile posting files to deposits prior to posting processes. - Accurate and timely completion of assigned WQ's. - Prompt reporting to leadership of all identified posting issues for timely resolution. - Perform payment research daily during posting batch review and departmental requests. Qualifications - High School Graduate required. - Minimum 2 years healthcare payment posting experience required or EFT deposit and ERA file processing. Requirements - Basic knowledge of medical terminology. - Basic experience and knowledge of PC applications. - Detail-oriented with good organizational skills and ability to be self-directed. - Strong time management skills, managing multiple priorities and a heavy workload in a high-stress atmosphere. - Flexibility to perform other tasks as needed in an active work environment with changing work needs. - High-level problem solving, analytical, and investigational skills. - Excellent internal/external customer service skills. - Excellent communication skills to include oral and written comprehension and expression. - Ability to learn quickly and meet continuous timelines. - Exhibit behaviors consistent with principles of excellent service. - Demonstrate and maintain competency as required for job title and the unit/area(s) of assignment. - Exhibit behaviors consistent with standards of performance improvement and organizational values (e.g., efficiency and financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect). Benefits - Support to do more meaningful work. - Enjoy a more rewarding life. - Connect with the most integrated health system in Georgia. - Start a future that gives you more.

Role Description This role is responsible for reviewing the overall architecture of hardware, software, and networking systems by composing a slightly complex test plan script, executing the tests, documenting the results, and analyzing the output. This role also works with Test & Defect Management tools, Test automation tools, and scripting languages to complete basic tasks. Must understand the requirements and perform moderately complex design and development, maintenance of the automation & manual test suites as per project needs. Additionally, this role performs automated and manual test execution for functional, application, regression, and integration tests. We are looking for a Software Dev Engineer who will: - Review and analyze overall architecture of slightly complex hardware, software, and networking systems by composing detailed test plan scripts ensuring proper requirements coverage, executing the tests, documenting the results, analyzing the output, root cause analysis, and communicating results. - Work with Test & Defect Management tools, Test automation tools, and scripting languages. - Understand the requirements and perform automated and manual test execution for functional, application, regression, and integration tests. - Develop an understanding of the feature’s requirements and how the features are used. - Keep informed & recommend emerging technologies and product offerings. - Assist with the rollout of new or upgraded hardware, software, and networking systems. Qualifications - Bachelor’s degree in computer science, technically related field, or equivalent professional experience. - 3+ years’ work experience in a testing role with experience creating manual and automated tests. - Advanced knowledge of continuous integration, automated tools, industry standards, and best practices in test automation. - Ability to think analytically, solve problems, make decisions, and collaborate with cross-functional teams in a fast-paced environment. - Experience with Bruno, Postman, or SoapUI and familiarity with additional testing frameworks and tools. - Strong organizational skills and the ability to adapt and handle multiple activities with changing priorities simultaneously. - Experience with version control systems (Git) and CI/CD processes. - Experience leading test automation initiatives and defining testing strategies for complex systems. Usage of automation tools like Cypress, Storybook, playwright is a plus. - Experience with test architecture design and framework development. - Communication skills with the ability to articulate technical concepts to both technical and non-technical stakeholders. - Proficiency in English in a business environment is a must. Benefits - Sulamerica Health - Sulamerica Dental - Vidalink - Food/Meal Voucher - Child Care Assistance - Day off: on birthday - Gympass - Language assistance - Digital course platform - Volunteer time off: 2 days a year Location(s) - Brazil Remote