• Desenvolver soluções de alta qualidade, com código limpo, seguro e de fácil manutenção; • Analisar, interpretar e criticar as soluções especificadas, indicando possíveis conformidades; • Atuar com **autonomia e senso de dono**, buscando soluções para os desafios sem depender de direcionamentos constantes; • Demonstrar postura de **resolvedor de problemas**, superando obstáculos técnicos ou de negócio com agilidade e assertividade; • Implementar e manter soluções/sistemas, garantindo estabilidade e segurança; • Efetuar testes de verificação e validação das funcionalidades implementadas; • Documentar as soluções desenvolvidas para garantir rastreabilidade e padronização; • Avaliar e discutir problemas e soluções em conjunto com o time, sempre buscando o melhor resultado para os desafios encontrados; • Atuar de forma proativa na resolução de problemas técnicos ou de negócio; • Apoiar clientes internos e externos quando necessário, prestando suporte técnico; • Participar dos ritos (dailies, reviews, retrospectivas, plannings); • Colaborar com a evolução contínua das práticas e processos do time, visando aumento de produtividade e entrega de valor; • Apoiar o time diariamente, esclarecendo dúvidas de negócio e removendo impedimentos; • Acompanhar sua performance por meio das métricas e indicadores do time;

• Build AI Agent Frameworks: Develop the internal agents, LLMs, logic and reasoning loops, that allow AI agents to perform complex, multi-step tasks. • Develop Core SaaS Features: Engineer robust, full-stack enterprise web components, ensuring high performance and security across the application. • Data Engineering: Manage and optimize the interface between our AI agents and data. • Engineering Excellence: Write clean, secure, and maintainable code and lead rigorous code reviews and refactoring initiatives. • Automated Testing: Design and implement unit and functional tests to ensure the reliability of both traditional code and non-deterministic AI workflows.

Role Description Cross Border Talents is recruiting for a Streaming Platform Advisor for the Italian Market to work remotely in Portugal. - First point of contact for viewers and a critical brand ambassador. - The right person for this role is enthusiastic at addressing our client's customers' needs aiming to provide an excellent service. - Assist viewers through phone, chat and emails regarding different queries. - Provide account and application support to viewers namely with regards to software functionality. - Provide technical support, troubleshooting system configurations, and network settings. - Provide accurate and real-time responses to the viewer's inquiries. - Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Qualifications - Italian (C2) + English (B2) - Experience in Customer Support (preferable) - Internet with fiber - High School Diploma (mandatory) - EU citizenship or Portuguese residence card/permit (mandatory) - Availability to work in shifts (mandatory) Requirements - Contract Type: 6 months contract (opportunity of renewal) - Starting Date: 31 July 2024 - Shifts: Monday to Sunday (including bank holidays) - 07:00 AM - 09:00 PM (8 hours per day in rotational shifts) - 2 Days Off: rotational days Benefits - Welcome Bonus: 2000€ - Salary - Performance Bonus - Compensation Bonus - Daily Allowance - Transportation Allowance - Healthcare: Free from day 1 (fully covered after 6 months)

• Manage all assigned substation projects for FERC 1000 RFP's and Early Stage Diligence Projects • Work with Early-Stage Project Manager to support engineering requirements and scope with Development Group • Train external engineers of record (EOR) for all projects • Secure engineering consulting resources and manage project long lead major material orders • Support RFP / Diligence effort and E&C Estimating with template updates