Global Talent View

Role Description We are hiring a German-speaking Account Executive for a fast-growing SaaS company helping over 10,000+ e-commerce businesses improve conversion rates through an advanced search and product discovery solution. This is a full outbound, full-cycle sales role with ownership from prospecting to closing. You will work remotely from Spain after onboarding in Madrid. Responsibilities - Manage the full B2B sales cycle (outbound focus) - Identify and contact new e-commerce prospects in DACH markets - Conduct discovery and product demo calls - Close deals and negotiate commercial terms - Build and maintain a strong sales pipeline - Work with clear KPIs and performance targets Qualifications - 2+ years of B2B sales experience (closing experience required) - Experience in outbound or high-volume sales environments - Strong track record of meeting or exceeding targets - Comfortable working remotely in a performance-driven role - Native / C2 German (mandatory) - B2 English minimum - EU passport or valid work authorization for Spain - Currently living in Spain (no relocation support) - Full-time availability Compensation - €30,000 base salary - €15,000 OTE uncapped commission - Permanent contract Benefits - Fully remote work within Spain after onboarding - 3-week onboarding in Madrid (accommodation provided) - Monday–Friday schedule (09:00–18:00) - Friday afternoons off - Healthcare plan - Structured onboarding and training - International team (33+ nationalities) - Clear career progression in SaaS sales About the opportunity This is a pure outbound SaaS sales role in a fast-growing international company. You will have full ownership of your pipeline, your results, and your earnings.

Role Description - Assist our community and resolve inquiries empathetically, accurately, and promptly. - Stay knowledgeable about our products and community standards. - Make well-balanced decisions and advocate effectively for our community. - Exhibit strong interpersonal, verbal, and written communication skills, with an emphasis on empathy. - Support the company’s mission by prioritizing the community’s well-being. - Investigate and resolve issues reported on the social media platform, including account support and reports of abusive content. - Respond to user inquiries with high quality, speed, empathy, and accuracy. - Use market-specific knowledge to develop scalable solutions for community support. - Analyze data to improve the overall user experience. - Enforce the company’s Terms of Use by monitoring reports of abuse. - Review reported content within agreed turnaround times and quality standards. - Identify workflow inefficiencies and suggest solutions. - Recognize trends and escalate issues outside company policy to the global team. Qualifications - Up to 1 year of experience in a Business Process Outsourcing environment or a comparable service/process management environment. - High affinity and cultural awareness of the political and social situation relevant to the market/region supported. - Italian speaker (C2) with very good communication skills in English (at least B2 level). Requirements - EU nationality or Greek residence permit. - High school diploma. - Availability to work in shifts (40 hours per week, 5 days per week, 8 hours per day) between Monday-Sunday, 7 am-10 pm. Benefits - 5 working days of training. - Relocation package including paid flight to Greece, airport pick-up, administration assistance (tax number, bank account, etc.), 2 weeks paid in a hotel, and help from an agency to find an apartment. - Gross monthly salary plus a monthly performance bonus. - Rotational shifts (40 hours per week, 5 days per week, 8 hours per day).

Role Description Cross Border Talents is recruiting for a Streaming Platform Advisor for the Italian Market to work remotely in Portugal. - First point of contact for viewers and a critical brand ambassador. - The right person for this role is enthusiastic at addressing our client's customers' needs aiming to provide an excellent service. - Assist viewers through phone, chat and emails regarding different queries. - Provide account and application support to viewers namely with regards to software functionality. - Provide technical support, troubleshooting system configurations, and network settings. - Provide accurate and real-time responses to the viewer's inquiries. - Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Qualifications - Italian (C2) + English (B2) - Experience in Customer Support (preferable) - Internet with fiber - High School Diploma (mandatory) - EU citizenship or Portuguese residence card/permit (mandatory) - Availability to work in shifts (mandatory) Requirements - Contract Type: 6 months contract (opportunity of renewal) - Starting Date: 31 July 2024 - Shifts: Monday to Sunday (including bank holidays) - 07:00 AM - 09:00 PM (8 hours per day in rotational shifts) - 2 Days Off: rotational days Benefits - Welcome Bonus: 2000€ - Salary - Performance Bonus - Compensation Bonus - Daily Allowance - Transportation Allowance - Healthcare: Free from day 1 (fully covered after 6 months)