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Accounts Receivable Representative
Location
United States
Posted
31 days ago
Salary
$17 - $24 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Accounts Receivable Representative
Lithia & Driveway
Role Description The Accounts Receivable (AR) Representative is a liaison between Lithia Motors and our customers. The role is responsible for providing stellar customer service as it relates to both the efficient and timely collection of service and parts customer receivables as well as the professional response to inquiries regarding those receivables. - Monitor customer accounts daily and identify aged receivables - Contact customers to secure timely payments - Maintain accurate records, reports, and system updates - Handle inbound AR-related calls and billing inquiries - Research and resolve service and parts billing issues - Respond to internal and external inquiries within service-level timelines - Support additional AR and collections tasks as needed Qualifications - Strong attention to detail and sense of urgency - Clear, professional communication (written and verbal) - Strong active listening and problem-solving skills - Critical thinking with the ability to evaluate and resolve issues effectively - Strong time management and ability to prioritize competing tasks - Prior customer service experience - Experience with outbound calls or collections is a plus - Comfortable navigating multiple systems and tools Requirements - High School graduate or equivalent - 18 years or older required Benefits - Competitive pay - Medical, Dental and Vision Plans - Paid Holidays & PTO - Short and Long-Term Disability - Paid Life Insurance - 401(k) Retirement Plan - Employee Stock Purchase Plan - Lithia Learning Center - Vehicle Purchase Discounts - Wellness Programs
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