• Review completed learning modules and identify opportunities to enhance visual engagement and interactivity • Process approximately 5 learning resources per day, diagnosing problems and recommending improvements using AI-integrated workflows • Propose and implement visual enhancements using our existing component library: diagrams, images, video, audio, and interactive elements • Translate pedagogical needs into interactive experiences that work within our LMS environment • When a needed component doesn't exist, prototype the solution using illustrative or dead-code prototypes that clearly communicate design intent to the engineering team • Evaluate the reusability and scalability of proposed components before bringing them to engineering • Use AI-integrated prototyping tools to rapidly iterate and explore ideas • Collaborate closely with instructional designers to maintain content integrity while improving engagement • Participate in regular design reviews to evaluate the effectiveness of decisions over time • Balance making content genuinely engaging without sacrificing educational value

Role Description We are seeking an experienced Epic Cadence Principal Trainer to support training and education initiatives related to Epic Cadence scheduling workflows and best practices. This role will be responsible for designing, developing, and delivering engaging learning experiences that support end-user adoption and workflow optimization. - Develop and deliver Epic Cadence training programs for end users - Create and maintain training materials, tip sheets, and workflow documentation - Translate complex scheduling workflows into easy-to-understand training content - Partner with operational and IT teams to support workflow optimization and user adoption - Support go-live, optimization, and ongoing training initiatives Qualifications - Bachelor’s degree and two (2) years of relevant experience in healthcare, IT, education, or training; or equivalent combination of education and experience - Epic Cadence Certification required - Strong understanding of patient scheduling workflows and Cadence functionality - Excellent presentation, communication, and organizational skills - Ability to document workflows and develop effective end-user training materials Requirements - Prior experience supporting Epic Cadence implementations or optimization projects - Experience in healthcare scheduling, patient access, or ambulatory operations - Exposure to additional Epic applications or integrated third-party systems - Experience developing e-learning or self-paced training content Benefits - 100% Remote Work – Work from anywhere in the U.S. - 100% Employer-Paid Medical Insurance - Annual $1,500 HSA Contribution - Generous Paid Time Off (PTO) - 403(b) Retirement Plan with Employer Contribution - Professional Development & Education Assistance - Mission-driven culture focused on community health

• Coordinate Course Production: Handle all aspects of online course production, including conducting market research, curating course objectives, defining target audiences, and collaborating closely with instructors. • Manage Timelines and Budgets: Keep projects on track by managing production timelines and ensuring everything is completed on time and within budget. • Collaborate with Teams: Work closely with our instructional design, marketing, creative, and sales teams to ensure our course content aligns with educational goals and meets the needs of our learners. • Partner with Instructors: Build strong relationships with instructors, guiding them to prepare and rehearse course material. • Ensure Quality & Relevance: Review course content, marketing copy, and sales materials for accuracy, clarity, and learner value. • Problem-Solve with Ease: Tackle any challenges that arise during the production process with creativity and a positive attitude. • Stay Innovative: Keep up-to-date with the latest educational trends and technology.

• Coordinate Course Production: Handle all aspects of online course production, including conducting market research, curating course objectives, defining target audiences, and collaborating closely with instructors. • Manage Timelines and Budgets: Keep projects on track by managing production timelines and ensuring everything is completed on time and within budget. • Collaborate with Teams: Work closely with our instructional design, marketing, creative, and sales teams to ensure our course content aligns with educational goals and meets the needs of our learners. • Partner with Instructors: Build strong relationships with instructors, guiding them to prepare and rehearse course material. • Ensure Quality & Relevance: Review course content, marketing copy, and sales materials for accuracy, clarity, and learner value. • Problem-Solve with Ease: Tackle any challenges that arise during the production process with creativity and a positive attitude. • Stay Innovative: Keep up-to-date with the latest educational trends and technology.