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Paralegal – Immigration Law
Location
Colombia
Posted
22 days ago
Salary
0
Seniority
Junior
Job Description
Paralegal – Immigration Law
Catena
• Case File Building & Maintenance — 35% • USCIS Form & Document Drafting — 25% • Client Communication & Coordination — 20% • Tool & Process Mastery — 15% • Continuous Learning — 5%
Job Requirements
- 1–3 years of administrative, operations, legal support, or office experience
- Excellent written and verbal English communication skills
- Strong attention to detail and ability to apply feedback consistently
- Strong critical thinking and problem-solving abilities
- Highly proactive and self-directed learning mindset
- Comfort working in fast-paced, high-accountability environments
- Strong internet connection and reliable remote work setup
- Proficiency with productivity tools and cloud-based software platforms
- Ability to manage multiple tasks and maintain organized workflows
- Bachelor’s degree in Legal Studies or a related field, or equivalent professional experience
- Prior U.S. immigration law or USCIS-related experience (Preferred)
- Previous law firm experience in any practice area (Preferred)
- Familiarity with Salesforce, Docketwise, Litify, or Neos (Preferred)
- Bilingual communication skills, especially Spanish (Preferred)
- Customer service, hospitality, or client-facing professional background (Preferred)
- Experience using AI tools within professional workflows (Preferred)
Benefits
- Competitive Salary: Based on experience and skills
- Remote Work: Fully remote—work from anywhere
- Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
- Generous PTO: In accordance with company policy
- Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
- Direct Mentorship: Guidance from international industry experts
- Learning & Development: Ongoing access to resources for professional growth
- Global Networking: Connect with professionals worldwide
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Your Impact: - You will play a critical role in helping the legal team manage growing case volume without sacrificing quality or responsiveness. - Your work will directly support: - Accurate and organized immigration case management across active client files - Timely preparation and coordination of USCIS-related documentation - Improved operational efficiency for attorneys and senior paralegals - Strong client communication and case follow-through - Streamlined document handling and digital workflow management - Consistent adoption of AI-enabled and cloud-based legal operations systems Core Responsibilities - Case File Building & Maintenance — 35% - Build and maintain organized digital client files within SharePoint and related systems - Save, label, and organize incoming client documents following firm naming conventions - Update and maintain accurate case records in Salesforce and Docketwise - Ensure all active matters are properly documented and accessible to the legal team - Monitor document completeness and follow up on missing case materials - USCIS Form & Document Drafting — 25% - Draft immigration-related government forms under supervision - Prepare exhibit lists and petition support documentation - Assist with notice of filing and public access file preparation - Support attorneys and senior paralegals with petition assembly workflows - Review documentation for completeness and accuracy before submission - Client Communication & Coordination — 20% - Communicate with clients regarding document requests, reminders, and status updates - Coordinate document collection and follow-up via email and virtual communication channels - Join attorney-client Zoom calls to take notes and surface relevant case details - Handle basic non-legal client inquiries and escalate legal matters appropriately - Maintain professional, timely, and client-friendly communication standards - Tool & Process Mastery — 15% - Operate within Microsoft 365, Teams, Adobe, Salesforce, Docketwise, and SharePoint - Utilize AI tools such as Claude and Perplexity to support drafting and research workflows - Follow structured onboarding and training processes - Adapt quickly to new systems, legal workflows, and operational changes - Maintain accuracy and efficiency across digital legal operations - Continuous Learning — 5% - Study immigration law concepts and terminology through internal learning resources - Track USCIS-related updates relevant to active casework - Proactively seek educational materials and ask thoughtful questions - Continuously improve legal operations and technology skills Qualifications - 1–3 years of administrative, operations, legal support, or office experience - Excellent written and verbal English communication skills - Strong attention to detail and ability to apply feedback consistently - Strong critical thinking and problem-solving abilities - Highly proactive and self-directed learning mindset - Comfort working in fast-paced, high-accountability environments - Strong internet connection and reliable remote work setup - Proficiency with productivity tools and cloud-based software platforms - Ability to manage multiple tasks and maintain organized workflows - Bachelor’s degree in Legal Studies or a related field, or equivalent professional experience Nice-to-Haves - Prior U.S. immigration law or USCIS-related experience - Previous law firm experience in any practice area - Familiarity with Salesforce, Docketwise, Litify, or Neos - Bilingual communication skills, especially Spanish - Customer service, hospitality, or client-facing professional background - Experience using AI tools within professional workflows Tools Proficiency - Microsoft 365 - Microsoft Teams - Outlook - Excel - Word - Adobe Acrobat - Salesforce - Docketwise - SharePoint - Claude - Perplexity Benefits - Competitive Salary: Based on experience and skills - Remote Work: Fully remote—work from anywhere - Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting - Generous PTO: In accordance with company policy - Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees - Direct Mentorship: Guidance from international industry experts - Learning & Development: Ongoing access to resources for professional growth - Global Networking: Connect with professionals worldwide Our Recruitment Process - Application - Screening - Skills Assessment - Top-grading Interview - Client Interview - Job Offer - Client Onboarding Ready to Join Us? 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