Thomson Reuters logo
Thomson Reuters

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.

Implementation Specialist

Implementation SpecialistCustomer SuccessFull TimeRemoteMid LevelTeam 10,001+Since 2008H1B SponsorCompany SiteLinkedIn

Location

Texas

Posted

29 days ago

Salary

$58.1K - $107.9K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishAWSAzureCloudSQL.NET

Job Description

Implementation Specialist

Thomson Reuters

• Client Interaction: Engage with Global Trade, Compliance, and Technology professionals in Fortune 500 clients. • Requirements Gathering: Participate in requirements gathering to formulate design specifications and solution documentation. • Process Mapping: Translate client business processes and policies into our solutions. • Cross-Functional Collaboration: Work with internal teams, such as Product Management & Engineering, to deliver comprehensive solutions. • Implementation: Perform technical and functional tasks on medium to large projects. • Testing and Training: Prepare and execute test scripts and test cases and train the client using the system. • Problem-Solving: Explain system issues/problems and solutions to technical staff. Foster solutions to attend to client’s needs. • Configure and customize: Lead low-complexity work, creating simple reports and aggregating custom logic with limited supervision.

Job Requirements

  • Technical Knowledge: Proficiency in databases, SQL, dealing with structured data, XML, and programming languages.
  • Communication: Excellent interpersonal and written communication skills for professional and concise information sharing.
  • Teamwork: Ability to work effectively in a team environment.
  • Self-organization: Ability to manage multiple projects concurrently.
  • Initiative: Self-starter with creative problem-solving skills and motivation to drive innovation.
  • Diversity: Ability to work in a diverse work environment and global team.
  • Highly Desirable Skills/Experience: Experience with technologies we use in this position. XML, SQL Server, and basic knowledge of programming languages C# and/or VB.NET. Optimizing SQL performance. Version control commits in GitHub and Azure DevOps, and foundational knowledge of AWS cloud services. Web services, FTP, or SFTP. Datadog or Kibana for log monitoring.
  • Process Analysis: Experience with process analysis, design, and mapping.
  • Testing: Experience creating and executing test cases and test scripts.
  • Travel: Willingness to travel occasionally, up to 10%, for client site visits, project kick-offs, offsite training, and industry events.
  • Experience: 2 years of relevant work experience.
  • Industry Exposure: Familiarity with Global Trade, Supply Chain Businesses, Indirect Tax, or Compliance processes. Experience working or integrating with third-party enterprise trade products (e.g., ONESOURCE Global Trade, Integration Point, Descartes, etc.). Highly desirable.

Benefits

  • Extensive Training & Mentorship: Benefit from comprehensive training, mentoring, and guidance to kickstart your successful consulting career at Thomson Reuters.
  • Skill Development: Master best practices and methodologies and acquire the technical and functional skills necessary for enterprise software projects supporting Global Trade and Compliance departments.
  • Diverse Projects: Engage in diverse project teams implementing enterprise software, content, and services for our clients.
  • Continuous Learning: Join a dynamic team where continuous learning is fostered through direct interaction with clients and cutting-edge technology.
  • Flex My Way: A set of supportive workplace policies designed to help manage personal and professional responsibilities.
  • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.
  • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
  • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
  • Optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

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