• Engage with the worldwide brokerage community, identifying POC, gather and verify operational information. • Document broker feed requirements and organize findings for internal and external client use. • Confirm and document broker-specific feed requirements, including data fields, formats, and delivery methods. • Research and analyze broker feed specifications to ensure compatibility with our system. • Maintain a comprehensive database of broker feed requirements. • Organize and analyze collected data to identify trends, patterns, and areas for improvement. • Prepare clear and concise reports summarizing findings for internal and client use. • Create and maintain detailed documentation of broker outreach processes, data gathering methods, and findings. • Collaborate with internal teams (e.g., data feeds, compliance) to ensure smooth integration of broker information and feeds. • Assist with client onboarding and support processes related to broker feeds.

Role Description The Remote Sr. Representative, Compliance supports the organization’s Compliance Program by executing day-to-day activities related to auditing and monitoring, issue management, and compliance related activities, initiatives and training. This role collaborates closely with other Forefront departments to promote a culture of compliance. Responsibilities - Auditing and Monitoring - Perform routine and risk-based audits of processes and policy adherence. - Maintain audit work documents and evidence logs and prepare clear audit reports with findings. - Work with leadership to establish root-cause insights and develop corrective action recommendations. - Track remediation plans to closure and verify effectiveness through follow-up reviews. - Escalate significant issues, trends, or repeat findings to leadership in a timely manner. - Issue Management - Track and support the investigation and timely completion of applicable concerns and incidents. - Monitor corrective actions to ensure timely and complete resolution. - Escalate significant issues or trends to leadership in a timely manner. - Compliance Related Activities and Initiatives - Provide day‑to‑day assistance to compliance leadership and contribute to department initiatives. - Monitor incoming inquiries and concerns and route to appropriate subject matter experts. - Coordinate compliance‑related meetings and support creation of agendas and minutes as assigned. - Help maintain systems and tools used for compliance monitoring, reporting and training. - Support risk assessments, surveys and special projects as assigned. - Training and Awareness - Help develop and issue compliance awareness tip sheets and communication. - Assist in developing and maintaining current compliance training materials. - Maintain training records and completion reports and follow up with leaders on non-compliance. - Support network questions related to training assignments and requirements. - Performs other related duties as assigned. Qualifications - 2 - 5 years in a healthcare compliance position required. - Strong attention to detail, organization, and documentation discipline. - Ability to provide clear, concise written and verbal communication and professional report writing. - Analytical skills with the ability to interpret policies, guidance and data. - Ability to work independently and collaboratively within a team. - Ability to multi-task and prioritize appropriately. - Ability to handle sensitive information with discretion and maintain confidentiality. - Proficient in Microsoft 365 (Excel, SharePoint, Teams, PowerPoint). - Familiarity with compliance tracking systems, risk management tools, or audit software. - Familiarity with EHR and Practice Management systems. - Must be able to learn new software quickly. - Required Education: Associates Degree - Other Licensures or Certifications not Listed: CHC, CHPS Requirements - Sitting for extended periods. - Manual dexterity for typing and computer use. - Visual acuity for reading screens and documents. - Verbal communication via phone or in person. Benefits - For this position, the base pay range is $20.00 - $24.00 per hour. - Individual pay is determined by role, level, location, job-related skills, experience, and relevant education, certification, or training. Company Description Forefront Dermatology is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact hr@forefrontderm.com to let us know the nature of your request and your contact information.

• Oversee and manage the controlled documents lifecycle and corresponding test assessments • Ensure compliance with internal policies and procedures and target review cycle frequency including appropriate formatting of SOP documents • Support SOP review and approval process as deemed appropriate • Oversee and manage training related activities (e.g. SOP table of content, training matrix, training decks, other training documentation) • Oversee and provide assistance with CAPA administrative activities (data entry, effectiveness checks, process improvement, ensure process is managed in compliance with policies and procedures, etc.) • Support and assist with GQC IT systems maintenance and change control (CAPA, electronic Document and Learning Management System, other) • Oversee and manage the Regulatory/Client Audit Support functions • Audit scheduling and audit calendar maintenance • Meeting coordination/logistics • CDA Requests • Auditor Code of Conduct • Setting up internal trackers and portals • Setting up and providing secure Box access for auditor(s) when required • Quality Compliance documentation review prior to and during audit • Ensure audit reports and responses are stored as per UBC record retention procedures • Provide administrative support (i.e., agenda, minutes, metrics) for the Global Quality Compliance department • Assist in department-related special projects • Other duties as assigned

Role Description The TMF Document Coordinator I plays a key support role in maintaining the Sponsor’s Trial Master File (TMF) throughout the duration of a clinical trial. The TMF Coordinator I reviews and processes TMF records through quality control workflows to ensure they meet required quality, compliance, and regulatory standards before being approved into the TMF, following study-specific guidelines, SOPs, and ICH‑GCP requirements. - Review TMF records for completeness, accuracy, and quality prior to approval. - Classify records and assign appropriate metadata based on record type. - Identify quality issues, issue pre‑approval queries, and coordinate with submitters to ensure timely resolution. - Participate in TMF quality reviews and address assigned findings promptly. - Assist in maintaining study milestones and expected document lists. - Support the TMF Project Lead in generating monthly TMF metrics and related reports. - Attend internal TMF Focus meetings to provide updates on TMF status, issues, and outstanding queries. - Collaborate with project team members to resolve issues impacting TMF records. Qualifications - College degree. - Experience in clinical research within the biotechnology, pharmaceutical, or CRO industry. - Intermediate proficiency in English. - Computer skills and proficiency in Microsoft Word and Excel. - Good organizational skills with the ability to manage multiple assignments. - High attention to detail and accuracy. - Ability to meet established timelines, expectations, and objectives. - Adaptable and comfortable working in a multitasking environment. - Good knowledge of good clinical practices, and applicable Health Canada and Food and Drug Administration (FDA) regulations/guidelines. Benefits - Flexible work schedule. - Permanent full-time position. - Ongoing learning and development. Company Description At Indero, you will work with brilliant and driven colleagues. Our values are collaboration, innovation, reliability, and responsiveness. We offer a stimulating work environment and attractive advancement opportunities. Indero is a Global Clinical Leader in Dermatology and Rheumatology. Formerly known as Innovaderm, Indero is a world-renowned expert and clinical research leader in dermatology with more than two decades of experience serving a broad range of indications, patient populations, administration routes, and drug classes, and a global footprint. Indero is a dual-focus CRO for dermatology and rheumatology, with 25+ years’ experience in clinical research and trial delivery. Our full-service approach provides biotech and pharmaceutical sponsors with the rigorous scientific foundation and tailored expertise their studies need to reach the finish line efficiently and effectively. Indero is committed to providing equitable treatment and equal opportunity to all individuals. As such, Indero will provide accommodations throughout the recruitment and selection process to applicants with disabilities, upon request. Indero only accepts applicants who can legally work in India.