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The World Leader In Serving Science
Program Manager – 5
Location
United States
Posted
30 days ago
Salary
$110K / year
Seniority
Senior
Job Description
Program Manager – 5
Thermo Fisher Scientific
• Oversees multiple data collection projects locally and globally. • Works with clients and horizontal functions (recruitment, HR, finance, IT) to ensure program success. • Sets methods of daily production reporting. Reviews important data. • Responsible for compiling timekeeping records for management level, approval, and submission. Approves time-off requests. • Helps to drive Lean implementation amongst team members. • Monitors budget spending for projects. • Approves equipment requests and spending. • Conducts interviews for PM and SPM level positions. Decides on hiring. • Meets with clients for updates on ongoing projects. • Addresses project issues on a financial level. • Work with PMs and SPMs to ensure appropriate coverage of all duties within the appropriate process flow. • Initiate changes/updates to the process in a timely manner and ensure they are passed down and implemented by other team members. • Collect and initiate process improvements, eliminating areas of waste to enhance process flow and promote efficiency while passing these on to below team members. • Review End of Day (EOD) reporting pertaining to process flow on assigned projects. • Meet or exceed all daily, weekly, and monthly KPIs pertaining to the specific process flow of the Program Manager. • Additional duties as required.
Job Requirements
- 5+ years experience in project and resource management.
- Fluency in English (written and spoken)
- Experience with using Mac OS
- Experience managing and strengthening client relationships, serving as the primary point of contact to ensure clear communication, alignment on data requirements, and successful delivery of project outcomes.
- Problem-solver, track record of being able to provide clear suggestions/feedback, and effectively communicate critical information and triage technical issues.
- Ability to understand/give directions and perform time bound tasks accurately and efficiently.
- Detail-oriented problem-solving mindset.
- Organized and focused enough to work independently as a role player within a team environment.
- Contribute innovative ideas regarding process, workflow and automation to maximize efficiency and scalability.
- Previous Data Collection experience.
- Risk and issue management – identifying data quality, privacy, or operational risks early and driving mitigation.
- Client facing relationship building and coordination – previous experience working in a client/vendor relationship building.
- Requirements gathering – translating model or research needs into clear data collection specifications.
- Process design and optimization – building repeatable workflows for data sourcing, labeling, and QA.
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