• Partner with Account Executives, Key Account Managers, and the CRO to drive revenue growth and support strategic deals. • Understand customer challenges and translate them into tailored demos, workflows, and technical presentations. • Design and deliver compelling live demonstrations that showcase the real-world impact of Synera. • Act as a trusted technical advisor to engineering teams and decision makers. • Collaborate with Customer Success to ensure smooth handoffs and successful customer adoption. • Inspire engineers and engineering leaders by showing how automation can transform their workflows. • Continuously learn from customers and share insights with Product, Sales, and Customer Success.

• Pre-sales technical support • Project follow-up from receipt of equipment orders through on-site commissioning • Support the sales team with technical product presentations and project pre-sales • Complete technical documentation for tender responses • Perform project sizing/dimensioning • Advise customers in selecting the technical solution for projects in accordance with the technical requirements of the specifications • Take ownership of projects from order receipt through delivery and commissioning • Coordinate with headquarters for the manufacturing of equipment to meet specifications and delivery deadlines • Define and procure the resources required for projects (procurement of equipment and services needed for execution) • Ensure end-to-end project tracking until commissioning (scheduling, progress, customer requirements, assistance at equipment FAT, equipment delivery, deliverables, billing milestones, technical support for the client and commissioning team, financial tracking of the project) • Convey the requirements of the French market to the R&D department based at our headquarters in Spain

• Identify and design solutions to clients’ technical requirements • Engage in pre-sales technical consultancy, providing technical assistance and guidance during all stages of the presales process • Support with RFP responses • Create and deliver technical and product presentations, both internally and externally • Proactively identify ways of improving the presales processes and team documentation • Support the Professional Services team by providing clear technical requirements for the designed solution

• Neukundenakquise und Pflege des bestehenden Kundenstamms • Erarbeiten von technischen Lösungen und Präsentation bei unseren Kunden • Beratung von Planungsbüros und Anlagenbauern in Bezug auf Heizungstechnik, sowie Klima- und Kältetechnischen Anlagen • Erstellen kompletter Angebote (Planung/Auslegung/Leistungsverzeichnis/Preis) • Auftragsverhandlungen beim Kunden • Marktbeobachtung und Ausbau des Vertriebsgebietes