• Identify and design solutions to clients’ technical requirements • Engage in pre-sales technical consultancy, providing technical assistance and guidance during all stages of the presales process • Support with RFP responses • Create and deliver technical and product presentations, both internally and externally • Proactively identify ways of improving the presales processes and team documentation • Support the Professional Services team by providing clear technical requirements for the designed solution

• Neukundenakquise und Pflege des bestehenden Kundenstamms • Erarbeiten von technischen Lösungen und Präsentation bei unseren Kunden • Beratung von Planungsbüros und Anlagenbauern in Bezug auf Heizungstechnik, sowie Klima- und Kältetechnischen Anlagen • Erstellen kompletter Angebote (Planung/Auslegung/Leistungsverzeichnis/Preis) • Auftragsverhandlungen beim Kunden • Marktbeobachtung und Ausbau des Vertriebsgebietes

Role Description - Accurate utilization of computerized central scheduling system to provide customers with timely, courteous, and proficient scheduling. - Appropriately uses tools and resources to prevent scheduling conflicts and ensures proper test sequencing when multiple testing is ordered. - Accurately enters all required patient registration data (i.e. demographic, insurance, contacts) and ensures patients are registered within time frame set by policies. - Completes the Medicare Questionnaire for all Medicare patients. - Maintains knowledge of and reference materials for Medicare, Medicaid, and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral, and a list of current accepted insurance plans. - Provides patients/customers with accurate preparation and arrival instructions prior to exam. - Accurately obtains and transcribes orders for scheduled outpatient exams. - Participates in department staff meetings and keeps abreast of continuing education to ensure effective communication and to maintain skill competency. - Attends all mandatory in-services 100% and completes all mandatory safety in-services and skill competencies as required. - Seeks education opportunities to increase knowledge in department procedures as it relates specifically to scheduling needs for that area. - Actively participates in group projects to problem solve department issues. - Knowledgeable concerning the operations of the various Advocate Aurora Health departments to answer or refer patient, visitor, and fellow employee questions appropriately. - Maintains confidentiality of patient records by following HIPAA and all compliance policies and guidelines. - Informs customers of insurance requirements, pre-payment financial obligations, and handles financial transactions. Qualifications - Education Required: High School Graduate. - Experience Required: Typically requires 1 year of experience in health care, insurance industry, call center, or customer service setting. Requirements - Ability to problem solve in a high profile and high stress area, working independently to set and meet deadlines and prioritize work. - Ability to identify and understand issues and problems, examining data and drawing logical conclusions based on information available. - General computer knowledge. - Licensure, Registration and/or Certification Required: None Required. Physical Requirements and Working Conditions - Must be able to comply with remote work standards. - Must be able to sit the majority of the workday. - May include intermittent light travel. - Operates all equipment necessary to perform the job. Benefits - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training. - Premium pay such as shift, on call, and more based on a teammate's job. - Incentive pay for select positions. - Opportunity for annual increases based on performance. - Paid Time Off programs. - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability. - Flexible Spending Accounts for eligible health care and dependent care expenses. - Family benefits such as adoption assistance and paid parental leave. - Defined contribution retirement plans with employer match and other financial wellness programs. - Educational Assistance Program. - Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

• Build new contacts and schedule qualified appointments for our sales team • Speak directly with decision-makers and conduct initial conversations • Ensure contacts develop into real business opportunities • Active, direct cold calling on an equal footing • Rapid needs assessment and customer-focused conversation management