• Pre-sales technical support • Project follow-up from receipt of equipment orders through on-site commissioning • Support the sales team with technical product presentations and project pre-sales • Complete technical documentation for tender responses • Perform project sizing/dimensioning • Advise customers in selecting the technical solution for projects in accordance with the technical requirements of the specifications • Take ownership of projects from order receipt through delivery and commissioning • Coordinate with headquarters for the manufacturing of equipment to meet specifications and delivery deadlines • Define and procure the resources required for projects (procurement of equipment and services needed for execution) • Ensure end-to-end project tracking until commissioning (scheduling, progress, customer requirements, assistance at equipment FAT, equipment delivery, deliverables, billing milestones, technical support for the client and commissioning team, financial tracking of the project) • Convey the requirements of the French market to the R&D department based at our headquarters in Spain

• Identify and design solutions to clients’ technical requirements • Engage in pre-sales technical consultancy, providing technical assistance and guidance during all stages of the presales process • Support with RFP responses • Create and deliver technical and product presentations, both internally and externally • Proactively identify ways of improving the presales processes and team documentation • Support the Professional Services team by providing clear technical requirements for the designed solution

• Neukundenakquise und Pflege des bestehenden Kundenstamms • Erarbeiten von technischen Lösungen und Präsentation bei unseren Kunden • Beratung von Planungsbüros und Anlagenbauern in Bezug auf Heizungstechnik, sowie Klima- und Kältetechnischen Anlagen • Erstellen kompletter Angebote (Planung/Auslegung/Leistungsverzeichnis/Preis) • Auftragsverhandlungen beim Kunden • Marktbeobachtung und Ausbau des Vertriebsgebietes

Role Description - Accurate utilization of computerized central scheduling system to provide customers with timely, courteous, and proficient scheduling. - Appropriately uses tools and resources to prevent scheduling conflicts and ensures proper test sequencing when multiple testing is ordered. - Accurately enters all required patient registration data (i.e. demographic, insurance, contacts) and ensures patients are registered within time frame set by policies. - Completes the Medicare Questionnaire for all Medicare patients. - Maintains knowledge of and reference materials for Medicare, Medicaid, and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral, and a list of current accepted insurance plans. - Provides patients/customers with accurate preparation and arrival instructions prior to exam. - Accurately obtains and transcribes orders for scheduled outpatient exams. - Participates in department staff meetings and keeps abreast of continuing education to ensure effective communication and to maintain skill competency. - Attends all mandatory in-services 100% and completes all mandatory safety in-services and skill competencies as required. - Seeks education opportunities to increase knowledge in department procedures as it relates specifically to scheduling needs for that area. - Actively participates in group projects to problem solve department issues. - Knowledgeable concerning the operations of the various Advocate Aurora Health departments to answer or refer patient, visitor, and fellow employee questions appropriately. - Maintains confidentiality of patient records by following HIPAA and all compliance policies and guidelines. - Informs customers of insurance requirements, pre-payment financial obligations, and handles financial transactions. Qualifications - Education Required: High School Graduate. - Experience Required: Typically requires 1 year of experience in health care, insurance industry, call center, or customer service setting. Requirements - Ability to problem solve in a high profile and high stress area, working independently to set and meet deadlines and prioritize work. - Ability to identify and understand issues and problems, examining data and drawing logical conclusions based on information available. - General computer knowledge. - Licensure, Registration and/or Certification Required: None Required. Physical Requirements and Working Conditions - Must be able to comply with remote work standards. - Must be able to sit the majority of the workday. - May include intermittent light travel. - Operates all equipment necessary to perform the job. Benefits - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training. - Premium pay such as shift, on call, and more based on a teammate's job. - Incentive pay for select positions. - Opportunity for annual increases based on performance. - Paid Time Off programs. - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability. - Flexible Spending Accounts for eligible health care and dependent care expenses. - Family benefits such as adoption assistance and paid parental leave. - Defined contribution retirement plans with employer match and other financial wellness programs. - Educational Assistance Program. - Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.