AnywhereNow

• Identify and design solutions to clients’ technical requirements • Engage in pre-sales technical consultancy, providing technical assistance and guidance during all stages of the presales process • Support with RFP responses • Create and deliver technical and product presentations, both internally and externally • Proactively identify ways of improving the presales processes and team documentation • Support the Professional Services team by providing clear technical requirements for the designed solution

• Operate and maintain Azure production environments, ensuring high availability, performance, and stability. • Collaborate with the wider CloudOps team to improve platform stability applying practical SRE principles. • Act as an L4 escalation point for complex cloud incidents across compute, networking, storage, identity, and AKS layers. • Contribute to and maintain Terraform-managed infrastructure, including reviewing, modifying, and troubleshooting infrastructure-as-code. • Operate and troubleshoot AKS clusters and workloads. • Participate in the Cloud Operations on-call rotation for critical production incidents. • Maintain clear technical operational procedures and runbooks for common scenarios.