Role Description Symetra is on the lookout for an energetic, detail-loving, multi-tasking master Executive Assistant (EA) to support two to three busy executives in our Technology and Operations organization. As an Executive Assistant in Technology and Operations, you’ll be a trusted partner to the two to three leaders you support, helping keep their days running smoothly and their calendars (mostly) under control. You’ll also be part of a small but mighty team of EAs who support the leaders of our 1,000+ person Tech and Ops organization. Collaboration, communication, and a good sense of humor go a long way with this group. One minute you’re planning a launch celebration, the next you’re solving a scheduling puzzle that would make a chess player proud. Calendar management is a big part of this role. Some executives have calendars that are frequently double- and triple-booked. You’ll be the person who brings order to the chaos—prioritizing, negotiating time and making smart calls to keep everything moving. What you will do - Calendar management - Manage and prioritize executive calendars with a high level of ownership and judgment. - Navigate frequent scheduling conflicts by making thoughtful trade-offs and recommendations. - Coordinate meetings across time zones, ensuring the right people are in the right place at the right time. - Communicate changes clearly and proactively to attendees and stakeholders. - Ensure all updates are accurately reflected as meetings are canceled or moved. - Meeting support - Reserve conference rooms, arrange necessary equipment and coordinate catering as needed for in-person or hybrid meetings. - Capture and distribute meeting notes and action items when needed. - Prepare agendas and pre-reads to ensure meetings are productive and well organized when requested. - Coordinate logistics for large team and department meetings, including scheduling and follow-up. - Presentation creation, formatting and design - Create new presentations, including writing, editing/proofreading, formatting, and design. - Edit existing presentations to be more visually appealing. - Proofread or format existing presentations. - Communications - Draft, edit, and proofread a variety of communications on behalf of executives, including emails, reports, and presentations. - Ensure all communications are clear, polished and aligned with a professional and respectful tone. - Serve as a point of contact for internal stakeholders, representing executives with professionalism and discretion. - Event planning - Plan and coordinate team events, offsites and organizational initiatives. - Manage logistics for events, including venues, catering, materials and communications. - Handle purchasing, gift coordination and invoice reconciliation. - Travel and expense management - Coordinate and book travel, building thoughtful itineraries that balance efficiency, cost, and executive preferences. - Anticipate travel needs and proactively adjust plans as schedules shift. - Track and maintain detailed, accurate expense records. - Prepare and submit expense reports in Concur in a timely manner, ensuring compliance with company policies. - Reconcile receipts, follow up on missing information and keep everything organized and audit ready. - General support - Order office supplies and track department equipment and inventory as needed. - Maintain organized electronic files and team resources (e.g., Sharepoint). - Track and help manage project timelines, deliverables and priorities on behalf of executives as needed. - Provide light project management support to ensure key initiatives stay on track as needed. - Follow up on action items and help drive completion across teams as needed. Qualifications - Proven track record of experience as an EA. - Fluent in modern tech tools, including AI tools like Microsoft Copilot and ChatGPT. - Sharp eye for detail and thrives in a fast-paced environment. - Experience with Microsoft Office and Teams, as well as expense management systems (e.g., Concur). - Strong PowerPoint skills, comfortable turning an executive brain dump into a polished, visually compelling presentation. Compensation - Hourly Range: $32.80 – $54.64 plus eligibility for annual bonus programs. Work Authorization - Employer work visa sponsorship and support are not provided for this role. - Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Identity Verification - Candidates will be required to be on video for all interviews after the initial phone screen. - Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently. - Failure to comply with verification procedures may result in disqualification from the recruitment process or withdrawal of a job offer.

• Send out messages and reminders to patients. • Read and tweak AI-generated messages before they are sent to make sure they sound right. • Help create and update support documents and information that go out to patients. • Assist with more complicated questions by getting all the right information together and passing it to the right people. • Work with the team to sort different types of messages and make processes more efficient. • Work with data and systems to help organize information for reports and evidence-gathering.

Role Description We are currently seeking a perceptive and proactive Virtual Assistant & Communications Coordinator, preferably with experience in the U.S. healthcare industry. This is a fully remote role requiring availability from Monday to Friday, 8:00 AM – 5:00 PM EST (2:00 PM – 11:00 PM South African time, subject to daylight savings). - Send out messages and reminders to patients. - Read and tweak AI-generated messages before they are sent to make sure they sound right. - Help create and update support documents and information that go out to patients. - Assist with more complicated questions by getting all the right information together and passing it to the right people. - Work with the team to sort different types of messages and make processes more efficient. - Work with data and systems to help organize information for reports and evidence-gathering. Qualifications - 6 months to 1 year experience in the U.S. healthcare industry preferred (experience with EHR systems or healthcare admin preferred). - Excellent communication skills in English, with the ability to conduct sensitive and nuanced conversations professionally. - Empathetic nature. - Highly detail-oriented, organized, and proactive with strong problem-solving skills. - Computer literate with proficiency in Microsoft Office (Outlook and Word; no advanced Excel required). - Ability to work independently in a fast-paced, remote environment. - Familiarity with navigating databases and digital communication tools. - Reliable internet and power backup solution as outlined above. Requirements - Working Hours: Monday to Friday, 8 am – 5 pm EST (14:00 PM – 23:00 PM South African time – subject to daylight savings). - Work Environment: This is a fully remote role. - Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and support for a wired Ethernet connection is mandatory. - Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered. - Public Holidays: You will be required to work on all South African public holidays (compensated as per BCEA). Company Description ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency - we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

Role Description We’re looking for a highly organized and proactive Executive Assistant to support the Executive Leadership Team. You’ll manage day-to-day operations for ~8 executives, including scheduling, travel, and expenses, while also providing backup support to the CEO’s office. This role is ideal for someone who thrives in a fast-paced environment, is detail-oriented, and can confidently manage multiple priorities with minimal oversight. - Manage complex calendars across multiple time zones - Coordinate internal and external meetings, ensuring alignment across stakeholders - Plan and execute domestic and international travel end-to-end - Prepare and track expense reports in partnership with Finance - Provide backup support for the CEO’s office during peak periods - Support executive meetings, off-sites, and team events - Draft professional communication (email, Slack) and handle sensitive information with discretion - Identify and improve processes to make executive support more efficient Qualifications - 5+ years of experience in executive or administrative support - Experience supporting multiple senior stakeholders (ideally 4+ at once) - Strong organizational skills and attention to detail - Ability to prioritize and manage competing demands in a fast-paced environment - Excellent written and verbal communication skills - Proficiency with tools like Outlook and expense systems (e.g., Concur) - A proactive mindset — you don’t wait to be asked Requirements - Quickly build trust with executives and manage their day-to-day operations independently - Anticipate conflicts and solve problems before they escalate - Deliver high-quality, accurate work with minimal oversight - Become a reliable, go-to partner for executive support Benefits - Market Leading Compensation Package - Wellness Programs to Support Health and Wellbeing - Working with the latest tools and technologies in a fast-paced environment - Remote Work Flexibility - Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance - Annual Time Off in accordance with applicable legislative requirements - Global Connected Culture: Hubs in Romania, UK, US, Canada - Dynamic Work Culture: Thrive in our innovative and multicultural environment - Grow with Us: Continuous development opportunities