Role Description We are currently seeking a perceptive and proactive Virtual Assistant & Communications Coordinator, preferably with experience in the U.S. healthcare industry. This is a fully remote role requiring availability from Monday to Friday, 8:00 AM – 5:00 PM EST (2:00 PM – 11:00 PM South African time, subject to daylight savings). - Send out messages and reminders to patients. - Read and tweak AI-generated messages before they are sent to make sure they sound right. - Help create and update support documents and information that go out to patients. - Assist with more complicated questions by getting all the right information together and passing it to the right people. - Work with the team to sort different types of messages and make processes more efficient. - Work with data and systems to help organize information for reports and evidence-gathering. Qualifications - 6 months to 1 year experience in the U.S. healthcare industry preferred (experience with EHR systems or healthcare admin preferred). - Excellent communication skills in English, with the ability to conduct sensitive and nuanced conversations professionally. - Empathetic nature. - Highly detail-oriented, organized, and proactive with strong problem-solving skills. - Computer literate with proficiency in Microsoft Office (Outlook and Word; no advanced Excel required). - Ability to work independently in a fast-paced, remote environment. - Familiarity with navigating databases and digital communication tools. - Reliable internet and power backup solution as outlined above. Requirements - Working Hours: Monday to Friday, 8 am – 5 pm EST (14:00 PM – 23:00 PM South African time – subject to daylight savings). - Work Environment: This is a fully remote role. - Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and support for a wired Ethernet connection is mandatory. - Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered. - Public Holidays: You will be required to work on all South African public holidays (compensated as per BCEA). Company Description ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency - we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

Role Description We’re looking for a highly organized and proactive Executive Assistant to support the Executive Leadership Team. You’ll manage day-to-day operations for ~8 executives, including scheduling, travel, and expenses, while also providing backup support to the CEO’s office. This role is ideal for someone who thrives in a fast-paced environment, is detail-oriented, and can confidently manage multiple priorities with minimal oversight. - Manage complex calendars across multiple time zones - Coordinate internal and external meetings, ensuring alignment across stakeholders - Plan and execute domestic and international travel end-to-end - Prepare and track expense reports in partnership with Finance - Provide backup support for the CEO’s office during peak periods - Support executive meetings, off-sites, and team events - Draft professional communication (email, Slack) and handle sensitive information with discretion - Identify and improve processes to make executive support more efficient Qualifications - 5+ years of experience in executive or administrative support - Experience supporting multiple senior stakeholders (ideally 4+ at once) - Strong organizational skills and attention to detail - Ability to prioritize and manage competing demands in a fast-paced environment - Excellent written and verbal communication skills - Proficiency with tools like Outlook and expense systems (e.g., Concur) - A proactive mindset — you don’t wait to be asked Requirements - Quickly build trust with executives and manage their day-to-day operations independently - Anticipate conflicts and solve problems before they escalate - Deliver high-quality, accurate work with minimal oversight - Become a reliable, go-to partner for executive support Benefits - Market Leading Compensation Package - Wellness Programs to Support Health and Wellbeing - Working with the latest tools and technologies in a fast-paced environment - Remote Work Flexibility - Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance - Annual Time Off in accordance with applicable legislative requirements - Global Connected Culture: Hubs in Romania, UK, US, Canada - Dynamic Work Culture: Thrive in our innovative and multicultural environment - Grow with Us: Continuous development opportunities

• Manage and coordinate executive calendars, including scheduling, rescheduling, and confirming meetings, appointments, and events across multiple time zones. • Monitor and manage inboxes by prioritising emails, responding professionally on behalf of executives, and ensuring urgent matters are addressed promptly. • Coordinate local and international travel arrangements, including flights, accommodation, transportation, itineraries, and last-minute changes. • Prepare, edit, proofread, and organise documents, reports, presentations, proposals, and correspondence with a high level of accuracy and professionalism. • Track tasks, deadlines, projects, and follow-ups to ensure smooth day-to-day operations and accountability across teams. • Act as a gatekeeper and first point of contact for internal and external stakeholders, maintaining professional communication at all times. • Handle confidential and sensitive information with discretion, integrity, and professionalism. • Provide bookkeeping and administrative support, including invoicing, expense tracking, payment follow-ups, and maintaining accurate records. • Support operational workflows by creating and maintaining systems, processes, SOPs, and digital filing structures. • Coordinate virtual meetings, prepare agendas, take meeting notes, and follow up on action items. • Assist with research, data collection, reporting, and project coordination as required. • Liaise with clients, suppliers, and team members to ensure tasks and deliverables are completed efficiently. • Utilise project management and communication tools such as Asana, ClickUp, Slack, Trello, Microsoft Teams, and Google Workspace to maintain workflow and collaboration. • Anticipate executive needs, solve problems proactively, and ensure nothing falls through the cracks in a fast-paced remote environment.

Role Description You'll handle the administrative workload that keeps a property business running — tenant communications, maintenance coordination, supplier management, document preparation, and data entry. You'll be organised, proactive, and able to juggle multiple properties and tasks without dropping anything. - Handle tenant enquiries and maintenance requests via email - Coordinate with contractors and suppliers to schedule and follow up on repairs - Maintain property records, tenancy documents, and compliance folders - Prepare tenancy agreements, letters, and reports from templates - Update property listings across Rightmove, Zoopla, and internal systems Qualifications - Highly organised with strong attention to detail - Professional written English for tenant and supplier communications - Comfortable managing multiple tasks and tracking them to completion - Reliable and self-directed — you don't need to be chased Requirements - Experience in property management, lettings, or estate agency (nice to have) - Familiarity with property management software (Arthur, Fixflo, or similar) (nice to have) - Understanding of UK tenancy administration (helpful but not required) Benefits - $450–$700 USD/month based on experience - Fully remote with flexible hours - Stable role with consistent workload - Paid leave - Path to Property Manager or Operations roles