**What You’ll Do** You will own the franchise candidate journey from first touch through award, building a strong pipeline through both direct sourcing and broker networks. - Generate franchise leads through outbound prospecting, targeted campaigns, inbound follow-up, and multi-channel networking - Promote City Wide Franchise opportunities across LinkedIn, Indeed, and social platforms to attract qualified candidates - Manage the full recruitment pipeline using CRM tools and City Wide’s structured 8-step process - Educate and guide candidates on City Wide’s brand, model, and expectations to ensure strong alignment - Partner with marketing to develop campaigns, webinars, and digital content that drive engagement - Maintain timely, professional communication with all prospects and inquiries - Conduct market research to identify and pursue candidates in targeted territories - Participate in discovery days, team meetings, trainings, and franchise development events **Broker Network & Partnership Focus** - Build and manage relationships with franchise broker networks (e.g., FBA, FCC) - Actively engage brokers to generate consistent, qualified candidate flow - Represent City Wide at broker conferences, franchise expos, and industry events - Develop follow-up and conversion strategies for broker-generated leads - Partner with the VP of Franchise Development on broker strategy and expansion - Track and report on broker performance metrics including lead volume and conversions **Success in this role is measured by:** - Awarding 4 new franchisees annually - Conducting 30 monthly brand reviews - Recruiting at least 1 candidate per month to attend Meet the Team Day - Generating 10 unique candidates monthly for ZEE calls - Maintaining strong broker pipeline activity and conversion rates - Driving ROI from broker relationships and conference participation

Role Description Responsible for scheduling office visits, scheduling in-office/operating room procedures and providing pertinent information to patients. Responsible for completing pre-certifications for in-office, imaging, prescription, and procedures. Additional administrative duties associated with tracking the processing and receipt of biopsy specimens. - Schedules all office visits, in-office procedures, and operating room procedures; including pre-operation appointments. - Provides outside facility with authorization information. - Assists surgical team, including but not limited to: - Reviewing paperwork and pre-procedure instructions with patient. - Ensuring required information is routed to pre-op department prior to surgery. - Obtaining applicable historical information prior to consult. - Communicates scheduling changes to appropriate team members. - Calls patients to remind them of appointment time and location. - Assists with scheduling and pre-certification duties for other practice disciplines and procedures as assigned. - Maintains and schedules incoming referrals. - Processes and documents insurance pre-certifications and coordination of benefits for all procedures/medications administration prior to scheduling. - Updates patient registrations when appropriate. - Obtains correct address information, telephone numbers and insurance information from the patient. - Informs patient of out of pocket expenses they will be required to pay prior to scheduling procedures ensuring accurate documentation. - Informs patient of account balances that must be paid prior to procedure. - Collects required fees prior to procedure. - Directs uninsured patients to the business office for information on payment requirements. - Cross references incoming biopsy specimens daily with a report from our EHR for accuracy. - Ensures all biopsies ordered through our vendor were processed and received. - Role models the principles of a Just Culture and Organizational Values. - Must be HIPAA compliant. Qualifications - 2 years administration or similar experience preferred. - Previous medical office experience preferred. - Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred. Benefits - Competitive Wages & Family Benefits: - Competitive wages - Parental leave (4 weeks paid) - Housing programs - Childcare reimbursement - Comprehensive Health Benefits: - Medical - Dental - Vision - Educational Programs: - Tuition Assistance - Existing Student Loan Repayment - Specialty Certification Reimbursement - Annual Supplemental Educational Funds - Paid Time Off: - Up to five weeks in your first year of employment and continues to grow each year. - Retirement & Supplemental Insurance: - 403(b) Retirement plan with immediate matching - Life insurance - Short and long-term disability - Recreation Benefits, Wellness & More: - Up to $1,000 annual wellbeing reimbursement - Recreation discounts - Pet insurance Company Description Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail.

• Manage and maintain job postings across internal and external platforms, ensuring accuracy, consistency, and alignment with employer brand standards • Own interview scheduling and coordination across multiple time zones, working closely with hiring managers and candidates to ensure a seamless process • Serve as the primary point of contact for candidates throughout the recruiting lifecycle, providing timely, professional, and warm communications • Administer and maintain Greenhouse ATS, including requisition management, candidate tracking, pipeline reporting, and data integrity • Partner with Talent Acquisition Partners and Hiring Managers to support high-volume and specialized hiring across technical and healthcare roles • Identify opportunities to improve recruiting workflows, scheduling processes, and candidate experience • Generate recruiting reports and dashboards from Greenhouse to support data-driven hiring decisions

• Advertise open caregiver roles on multiple platforms, using both free and paid listings. • Consistently generate quality job applicants and pre-screen based on internal criteria. • Schedule interviews and provide interviewers with applicant resumes and screening notes. • Coordinate onboarding: collect signed documentation, send orientation manuals, and maintain employee records. • Track document expirations and maintain current caregiver files in AxisCare. • Prepare and finalize caregiver schedules every Wednesday for the next two weeks. • Follow up on unconfirmed shifts and ensure caregiver availability. • Communicate via call, text, and email to fill open shifts. • Participate in a weekend on-call rotation and escalate tasks when needed. • Keep management informed of schedule progress and staffing needs.