• Deliver engaging and informative live onboarding sessions for new hires, ensuring a positive start to their Level Access journey. • Manage and maintain our Learning Management System (Skilljar), including setup, user access, reporting, and administration of role-specific learning paths. • Collaborate cross-functionally with HR, IT, and business teams to streamline onboarding processes and resolve inquiries promptly. • Leverage AI tools, such as Microsoft 365 Copilot, to enhance efficiency in content management and learning delivery. • Create and maintain documentation in Confluence, ensuring onboarding resources are accurate and accessible. • Gather feedback from new hires and stakeholders to continuously improve programs and resources. • Support the development and implementation of scalable onboarding processes that align with organizational goals. • Ensure consistency in messaging and accessibility standards across all onboarding content and communication.

Role Description We are looking for a highly skilled GoHighLevel - Automation Specialist to lead the technical onboarding and implementation process for new agency clients. In this role, you will own the setup and execution of GoHighLevel systems including: - Pipelines - Automations - Funnels - Landing pages - Integrations - CRM workflows You will play a critical role in helping clients launch scalable lead generation systems and automated follow-up processes that support growth and operational efficiency. This is a hands-on builder role for someone who enjoys creating streamlined systems, solving technical challenges, and delivering polished client experiences. The ideal candidate is highly detail-oriented, experienced with GoHighLevel, confident communicating with clients, and capable of managing multiple builds simultaneously in a fast-paced remote environment. Key Responsibilities - Build and configure complete GoHighLevel accounts from scratch. - Create pipelines, opportunity stages, custom fields, tags, workflows, and automations. - Build SMS and email nurture sequences including speed-to-lead and missed-call text-back automations. - Set up funnels, forms, calendars, integrations, and lead routing systems. - Build mobile-responsive, conversion-focused landing pages inside GoHighLevel. - Configure tracking, thank-you pages, forms, and confirmation flows. - Ensure all automations, pipelines, and integrations are fully tested and functioning correctly. - Connect third-party tools and automation platforms such as Zapier and Make when required. - Assist with Meta ad account setup, tracking systems, Meta Pixel, and Conversions API implementation. - QA all systems before launch to ensure clean execution and accurate lead tracking. - Lead kickoff and implementation calls with clients. - Gather project requirements, set expectations, and communicate project progress clearly. - Walk clients through completed builds and support them during launch. - Document completed systems and ensure smooth handoff processes. Qualifications - Strong hands-on experience with GoHighLevel including funnels, pipelines, automations, integrations, and CRM setup. - Experience building and managing automated workflows for lead generation and client follow-up. - Familiarity with Meta Pixel, Conversions API, and lead tracking systems. - Experience connecting third-party platforms using Zapier, Make, or similar automation tools. - Client-facing experience with strong communication and presentation skills. - Excellent written and spoken English. - High attention to detail with strong QA and troubleshooting abilities. - Ability to work independently in a fast-paced remote environment. - Strong organizational and project management skills. - Reliable internet connection and professional remote workstation setup. - Experience working with B2B digital marketing agencies. - Experience supporting paid advertising campaign launches. - Familiarity with reporting dashboards and analytics tools connected to GoHighLevel. - Experience managing multiple client onboarding projects simultaneously. Benefits - 💻 Fully Remote: Work from anywhere with international teams - 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services - 🤝 Peer Community: Connect with high-performing sales professionals in our network - 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement - 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

• Own the client relationship from the point of sale through Customer Success handoff (first 90 days). • Lead client kickoff calls, product trainings, chairsides, 30- and 60-day adoption calls, and partnership reviews. • Develop a deep understanding of publishers’ business needs and align MediaRadar’s platform with their goals. • Support clients in defining success milestones and achieving value with a high-touch, hands-on approach that builds confidence and independence. • Monitor client usage, proactively identify disengaged accounts or users, and drive re-engagement efforts. • Provide educational materials and best practices to help clients maximize outcomes. • Track and manage all onboarding activities in Salesforce. • Update onboarding status, oversee client setup, and accurately log client goals, use cases, and interactions. • Confirm client satisfaction and adoption at the end of the onboarding process. • Seamlessly transition the partnership over to the account team with full context and documentation. • Run point on centralized segment outreach initiatives and collaborate with client partners towards targeted customer engagement

• Participate in the end-to-end customer onboarding lifecycle from contract signed through launch, stabilization, and handoff to Customer Success • Support project planning, timelines, milestones, risks, and dependencies across multiple concurrent implementations with the Onboarding Manager • Drive onboarding kickoff, requirements discovery, solution design workshops, UAT coordination, launch readiness, and post-launch stabilization • Act as the primary point of accountability for customer outcomes, delivery quality, and overall onboarding success • Work with customers, in close collaboration with Onboarding Managers, to understand requirements and advise on product implementation and customer roll-out • Review and analyze the client's business operations and processes to provide strategic guidance • Advise customers on integrations with third-party platforms and their capabilities • Coordinate the development and roll-out of new third-party integrations, working directly with customers, integration partners, and our Product team • Work with Product Managers, Technical Leads, Architects and Developers to ensure our product meets customer expectations • Ensure customer roll-outs are successful by providing technical implementation guidance and delivering the right solution • Improve on existing roll-out processes by incorporating customer feedback and best practices • Consistently work to deliver increased time to value with shorter implementation cycles • Receive customer feedback and work with the Product Management team to shape the future of our product • Analyze production issues reported from customers and escalate to Support and Product teams as necessary • Run pilots and roll out new products and features with key customers • Support documentation creation for end user consumption with the MENU Knowledge team • Serve as the subject matter expert for the onboarding and customer success team to support and drive the onboarding process of new technical products