The global leader in vehicle lifecycle management.
Service Delivery Engineer
Location
United Kingdom
Posted
161 days ago
Salary
0
Seniority
Senior
Job Description
Service Delivery Engineer
Solera, Inc.
• Be a strong IT business partner. • Gather business requirements and translate them into technical specifications for Power Platform solutions. • Design and develop custom applications using Power Apps, including canvas apps and model-driven apps. • Build and automate business processes using Power Automate (formerly Microsoft Flow), including workflows, approvals, and notifications. • Create interactive and visually appealing reports and dashboards using Power BI. • Integrate Power Platform solutions with other Microsoft applications and services, such as Dynamics 365, SharePoint, and Microsoft Teams. • Ensure data accuracy, integrity, and security by implementing appropriate data governance measures. • Collaborate with cross-functional teams to troubleshoot and resolve issues related to Power Platform solutions.
Job Requirements
- Previous experience in IT service delivery or a similar role is desirable.
- Strong analytical skills are necessary to identify and resolve IT service issues effectively.
- Basic project management skills to coordinate and manage service delivery projects.
- Knowledge of IT service management tools, ITIL processes, and ITSM (IT Service Management) frameworks is highly desirable.
- Familiarity with cloud computing, virtualization, and automation technologies is also advantageous.
- Communication skills, both written and verbal, are crucial for interacting with customers, IT teams, and stakeholders.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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