• Support Leaves & Accomodations, M&A HR operations, fleet management administration, credentialing assistance, compliance workflows, and Tier 1 HR Help Desk support. • Administer fleet program documentation and compliance; manage forms, approvals, comms, and issue routing with Risk/Legal/ER as needed. • Provide Tier-1 Help Desk coverage and execute defined HR transactions and compliance tasks (I-9, licensure, attestations). • Partner with HR Ops/ER/Benefits/LOA to resolve cross-team items and maintain clean documentation for audits. • Identify process friction and recommend SOP/KB enhancements to improve speed and accuracy. • Own end-to-end LOA administration (FMLA, state programs, personal leaves) with vendor coordination; ensure timely notices, status updates, and Workday accuracy. • Manage the ADA interactive process: intake, documentation, coordination with leaders, and outcome tracking; ensure regulatory compliance and fair practice. • Guide leaders on work restrictions, RTW plans, and communications; reduce disruption and risk through proactive planning. • Maintain clean, auditable records; generate LOA dashboards and trend analyses; flag patterns requiring policy/process remediation. • Partner with ER/Payroll/Benefits to resolve cross-functional issues (eligibility, pay impacts, accommodations intersecting with performance).

• Lead and facilitate end-to-end recruiting processes for all roles • Maintain a candidate pipeline and share weekly recruiting reports • Execute all components of employee onboarding and offboarding (e.g., training, systems implementation, etc.) • Assist the leadership team with growth planning and team expansion • Update company KPI dashboards on a monthly basis • Oversee employee development and training programs • Manage performance review processes in PerformYard • Work in tandem with leadership team on employee career management • Act as a trusted point of contact for employee relations, conflict resolution and workplace concerns • Update and maintain key company documents, including pillars, best practices, SLAs, employee handbooks, employee ownership, organizational charts, and organizational policies • Maintain and update job descriptions for all roles • Ensure compliance with labor laws and maintain accurate HR records • Manage compensation policies, salary ranges, and ensure market competitiveness • Compile presentations for quarterly virtual all-company meetings

• Revisar y dar seguimiento a la nómina, asegurando exactitud y cumplimiento. • Gestionar vacaciones, incidencias y movimientos de personal. • Documentar y mejorar procesos de Recursos Humanos para hacerlos claros y escalables. • Liderar y acompañar a personas, fomentando un ambiente de confianza y alto desempeño. • Impulsar y cuidar la cultura organizacional, alineada a los valores del negocio. • Identificar áreas de oportunidad en la estructura organizacional y proponer soluciones prácticas en identificación de vacantes, capacitaciones, etc. • Analizar información y dar seguimiento con herramientas de Google Drive (bases, controles, reportes). • Trabajar de forma cercana con los socios fundadores, apoyando decisiones estratégicas de People.

• Oversees and maintains optimal function of HR systems (HRIS, HCM, Cloud based platforms), including design, build, test, installation, customization, development, maintenance, and upgrade to applications, systems, and modules • Troubleshoot and resolve technical issues within the Workday system, ensuring minimal disruption to HR operations • Partner with People Services stakeholders to design and deliver Workday integrations across modules: HCM, Advanced Compensation, Payroll, Benefits, Time Tracking, and Recruiting/ATS • Build/launch/customize business processes, workflows, reports/dashboards, notifications, tasks, and integrations to third party vendors • Manage and configure the HR case management system, ensuring efficient triage, routing, and resolution workflows; experience with Workday Help is a strong plus • Partner with People Services Stakeholders to identify and implement new functionalities/upgrades associated with bi-annual releases • Provides technical support, troubleshooting, and guidance to system users • Collaborate with department leadership to identify system improvements and enhancements; recommend and implement solutions • Partner with People Services leadership to design and implement security access, permissions, and processes for Workday users • Compile or assist with the acquisition of complex data reports, summaries, and logs for senior executives and HR staff • Serve as lead representative and liaison between HR, information services, external vendors, and stakeholders for HRIS design and implementation projects • Ensure system compliance with data security and privacy requirements • Maintain knowledge of trends and developments in HRIS and other system providers, vendors, and technology