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inBeat Agency logo
inBeat Agency

Creator Content Marketing Agency

Account Manager

Account ManagerSalesFull TimeRemoteSeniorTeam 51-200Since 2021H1B No SponsorCompany SiteLinkedIn

Location

Canada

Posted

127 days ago

Salary

0

Seniority

Senior

4 yrs expEnglish

Job Description

Account Manager

inBeat Agency

• Qualify inbound opportunities • Develop and finalize SOWs (pricing, scope, timeline) • Align scope and expectations with the delivery team • Drive a clean and reasonable proposal process with the delivery team for new deals • Run internal kickoff calls with the team before client kickoff • Share context and goals with the delivery team • Lead client kickoff calls • Serve as the primary client contact • Nurture relationships and manage expectations • Identify upsell and expansion opportunities • Align with the delivery team before confirming any upsells or expansions • Manage scope creep, drive upsells, and protect the team from scope expansion • Navigate client issues from both budgeting and relationship perspectives • Flag delivery team issues through the escalation process to prevent client churn • Ensure a seamless handoff from Account Management to Project Management • Liaise between the client and delivery team • Track project progress, budgets, and timelines in partnership with the PM • Communicate SOWs and payment schedules to the Finance team to ensure accurate billing • Maintain a clean CRM and accurate revenue forecasts to keep the delivery team prepared for incoming sales • Partner with the Sales Ops team to drive a clean and organized sales process

Job Requirements

  • 4+ years in Account Management, Client Services, or Sales within creative, marketing, or agency environments
  • Proven ability to manage client relationships while balancing internal team needs
  • Comfortable leading sales conversations with executive stakeholders
  • Highly organized with the ability to manage multiple accounts and workstreams
  • Excellent communicator who can translate between client and delivery teams
  • Strong experience scoping and pricing service-based work
  • Ability to work in EST

Benefits

  • Unlimited Time Off & Sick Days
  • Flexible hours
  • Fully remote (work from anywhere)
  • High opportunity for growth

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