• Design new landing pages and improve existing pages for the Coupler.io marketing website • Work with adaptive web designs • Manage and maintain the UI Library in Figma, ensuring consistency and scalability • Prepare design materials for marketing campaigns and growth initiatives, including: • banners for paid ads and social media • presentations and pitch decks • offline materials • Custom illustrations, infographics, collages, and other branded visual assets • Create and maintain marketing templates to speed up production and keep visuals aligned across channels • Collaborate closely with marketing, product, and design teams • Proactively communicate design decisions, explain your approach, and provide clear reasoning behind solutions

• Jointly work as part of the DACH leadership team and the Senior Field Marketing Manager for Northern Europe to develop the strategic approach required for success in region to drive exceptional growth • Work with internal parties and third-party vendors to develop and achieve our Go To Market vision in region • Execute the DACH plan with clear focus on delivering the metrics of success • Review, refine and develop the GTM tactics on a regular basis to ensure continued engagement and penetration into the named strategic accounts • Work with the Pan-EMEA Programmes lead to create and execute vertical or use case led GTM plans for Account Executives to an enterprise audience (ABM 1:Few, 1:1) • Provide articulate feedback on the campaigns, analysis of success and next steps • Participate to the quarterly QBRs reporting on successes and outlining future strategies and tactics • Responsible for budget and procurement processes, auditing and accountability for budget spend and management

• Develop and execute marketing programs specifically designed to drive expansion within existing accounts, showcasing the value of new features and services. • Create "expansion toolkits" for Sales teams, including targeted email sequences, "why upgrade" decks, and customer-only webinars. • Work hand-in-hand with the Customer Success team to identify healthy accounts ready for expansion and "at-risk" accounts that need targeted value-reinforcement content. • Design, launch, and manage MariaDB’s inaugural CAB program to foster deep partnerships with our most strategic enterprise customers. • Facilitate sessions between customer executives and MariaDB leadership to ensure our roadmap is aligned with market demand. • Partner with Product Management to ensure the roadmap incorporates customer benchmarking data and real-world feedback. • Own the strategy and execution of a global customer newsletter and other dedicated communication channels to keep customers informed of product updates and best practices. • Recruit customer references and develop high-impact success stories and testimonials that showcase our unique value propositions. • Grow the number of customer success stories focusing on the business benefits of why they choose MariaDB. • Support analyst relations efforts that require customer references, such as the Gartner MQ or Forrester Wave, including recruiting customers to participate and ensuring proper follow through. • Own public review sites, such as Gartner Peer Insights and G2, including creating a strategy to drive more positive reviews of MariaDB that align to the corporate narrative.

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development. We are looking for a dynamic and creative Customer Marketing Manager to join our global corporate marketing team. This is a high-impact, strategic role designed to turn our massive customer base into a scalable growth lever. You will be responsible for building our Customer Advisory Board (CAB) from the ground up, driving expansion revenue through targeted upsell/cross-sell programs, and working hand-in-hand with our Customer Success team to ensure our customers become lifelong advocates. Key Responsibilities Expansion & Revenue Generation Upsell & Cross-Sell Strategy: Develop and execute marketing programs specifically designed to drive expansion within existing accounts, showcasing the value of new features and services. Sales Pipeline Acceleration: Create "expansion toolkits" for Sales teams, including targeted email sequences, "why upgrade" decks, and customer-only webinars. Customer Success Partnership: Work hand-in-hand with the Customer Success team to identify healthy accounts ready for expansion and "at-risk" accounts that need targeted value-reinforcement content. Customer Advisory Board (CAB) & Strategy Build from the Ground Up: Design, launch, and manage MariaDB’s inaugural CAB program to foster deep partnerships with our most strategic enterprise customers. Executive Feedback Loop: Facilitate sessions between customer executives and MariaDB leadership to ensure our roadmap is aligned with market demand. Voice of the Customer: Partner with Product Management to ensure the roadmap incorporates customer benchmarking data and real-world feedback. Strategic Communication & Channels Customer Newsletter: Own the strategy and execution of a global customer newsletter and other dedicated communication channels to keep customers informed of product updates and best practices. Advocacy & Content: Recruit customer references and develop high-impact success stories and testimonials that showcase our unique value propositions. Customer Stories: Grow the number of customer success stories focusing on the business benefits of why they choose MariaDB. External References and Review Sites Industry Analyst Support: Support analyst relations efforts that require customer references, such as the Gartner MQ or Forrester Wave, including recruiting customers to participate and ensuring proper follow through. Public Reviews: Own public review sites, such as Gartner Peer Insights and G2, including creating a strategy to drive more positive reviews of MariaDB that align to the corporate narrative. Position Requirements Must have a valid passport and be flexible to travel up to 10% of the time What's in it for you? Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more. Salaries for candidates outside the U.S. will vary based on local compensation structures. How to Apply If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site. At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone. MariaDB does not sponsor work visas or relocation. MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.