MariaDB

• Lead database deployments, including design, configuration, migration, and integration. • Conduct architectural reviews and make recommendations for applications and databases, ensuring high availability and scalability. • Perform database performance tuning, troubleshooting, and health checks to maximize reliability and efficiency. • Act as a trusted advisor in a client-facing, consultative capacity, providing guidance on scaling, architectural improvements, and database best practices. • Create and deliver comprehensive technical documentation, project plans, and reports to ensure project transparency and customer success. • Mentor and educate customers and internal teams on MySQL/MariaDB database features, tools, and best practices. • Administer and maintain SQL databases and Linux environments with a hands-on approach.

• Lead database deployments, including design, configuration, migration, and integration • Conduct architectural reviews and make recommendations for applications and databases, ensuring high availability and scalability • Perform database performance tuning, troubleshooting, and health checks to maximize reliability and efficiency • Act as a trusted advisor in a client-facing, consultative capacity, providing guidance on scaling, architectural improvements, and database best practices • Create and deliver comprehensive technical documentation, project plans, and reports to ensure project transparency and customer success • Mentor and educate customers and internal teams on MySQL/MariaDB database features, tools, and best practices • Administer and maintain SQL databases and Linux environments with a hands-on approach

• Lead database deployments, including design, configuration, migration, and integration. • Conduct architectural reviews and make recommendations for applications and databases, ensuring high availability and scalability. • Perform database performance tuning, troubleshooting, and health checks to maximize reliability and efficiency. • Act as a trusted advisor in a client-facing, consultative capacity, providing guidance on scaling, architectural improvements, and database best practices. • Create and deliver comprehensive technical documentation, project plans, and reports to ensure project transparency and customer success. • Mentor and educate customers and internal teams on MySQL/MariaDB database features, tools, and best practices. • Administer and maintain SQL databases and Linux environments with a hands-on approach.

• Lead database deployments, including design, configuration, migration, and integration. • Conduct architectural reviews and make recommendations for applications and databases, ensuring high availability and scalability. • Perform database performance tuning, troubleshooting, and health checks to maximize reliability and efficiency. • Act as a trusted advisor in a client-facing, consultative capacity, providing guidance on scaling, architectural improvements, and database best practices. • Create and deliver comprehensive technical documentation, project plans, and reports to ensure project transparency and customer success. • Mentor and educate customers and internal teams on MySQL/MariaDB database features, tools, and best practices. • Administer and maintain SQL databases and Linux environments with a hands-on approach.

• Primarily focus on QA and release management. • Black-Box Testing: Design and execute tests for complex scenarios to ensure various combinations of MaxScale filters and routers work correctly together. • Documentation Verification: Review and verify that product documentation is accurate, exhaustive, and reflects the actual behavior of the software. • Customer Issue Verification: Act as a technical point of contact for issues escalated by support engineers. • Problem Resolution: Create representative test cases to assist the development team in resolving bugs. • Release Management: Coordinate four maintenance releases per year across five active MaxScale series. • Build Infrastructure: Monitor and maintain the automated build system.

• Driving strategic outbound pipeline development • Identifying high-value opportunities • Initiating contact with potential enterprise customers • Mapping complex corporate structures • Multi-threading across strategic accounts • Detecting deep customer pain points • Helping organizations understand how MariaDB’s enterprise solutions can solve data challenges • Executing rigorous outbound prospecting motion • Actively nurturing early-phase enterprise opportunities

• Perform DBA activities remotely with customers around the world • Automate various DBA tasks • Set up monitoring and other activities on customer servers • Perform periodic health checks and reports on customer systems • Participate in the community by blogging and other social media • Help the MariaDB team build tools and enhancements around MariaDB • Help improve practices and common methodologies for the Remote DBA team • Ability to be on call as needed to guarantee customer SLAs • Manage SkySQL customers across cloud environments • Provide coverage during designated schedule • Tues-Sat or Sun-Thurs shift preferred • Ability to travel internationally for company-related meetings.

• Perform DBA activities remotely with customers around the world • Automate various DBA tasks • Set up monitoring and other activities on customer servers • Perform periodic health checks and reports on customer systems • Participate in the community by blogging and other social media • Help the MariaDB team build tools and enhancements around MariaDB • Help improve practices and common methodologies for the Remote DBA team • Ability to be on call as needed to guarantee customer SLAs • Manage SkySQL customers across cloud environments • Provide coverage during designated schedule • Tues-Sat or Sun-Thurs shift preferred • Ability to travel internationally for company-related meetings

• Perform DBA activities remotely with customers around the world • Automate various DBA tasks • Set up monitoring and other activities on customer servers • Perform periodic health checks and reports on customer systems • Participate in the community by blogging and other social media • Help the MariaDB team build tools and enhancements around MariaDB • Help improve practices and common methodologies for the Remote DBA team • Ability to be on call as needed to guarantee customer SLAs • Manage SkySQL customers across cloud environments • Provide coverage during designated schedule

• Support and engage with customers throughout all stages of their customer lifecycle: onboarding, adoption, expansion, retention, and advocacy. • Guide new customers through onboarding for MariaDB deployments. • Manage and maintain the automated program supporting relevant accounts within the portfolio. • Formulate an ongoing meeting cadence with the assigned portfolio. • Become a trusted advisor and advocate for customers within the company. • Understand customers' data management strategies and effectively articulate additional improvements and/or new strategies for their MariaDB implementations with minimal guidance. • Identify proactive opportunities to work with and provide value to customers. • Proactively address customer experience issues early, collaborating with Technical Support to understand their customer's issue, and assisting as an escalation point of contact. • Work with Sales Engineers and Professional Services to determine appropriate services for MariaDB upgrades, migrations, deployments, and/or maintenance. • Conduct regular business reviews within accounts, showcasing value and learning about business goals and priorities. • Encourage customer participation in company initiatives (Webinars, Roadshows, Product Feedback, etc). • Responsible for measuring, managing, and improving customer health, engagement, and value realization. • Coordinate with Account Executives to ensure the upgrade, migration, and/or growth of the customer portfolio. • Articulate growth plans, expectations, and successes; documented and tracked within success plans. • Manage and maintain customer portfolio in achieving the company's Net Retention goals.