Additional Information All your information will be kept confidential according to EEO guidelines.

• Own end-to-end delivery of new model versions and features for our flagship STT and TTS offerings, coordinating tightly across Research, Product, DataOps, and Engineering to hit milestones and ship on time • Define and champion lightweight but effective processes that bring visibility and accountability to researchers’ daily workflows without adding unnecessary overhead or stifling scientific creativity • Map dependencies and risks across all active cross-functional projects; maintain a clear picture of where things stand, where they’re at risk, and what needs to happen to keep execution on track • Run cross-functional programs end-to-end: scope definition, timeline management, stakeholder communication, risk mitigation, and launch readiness • Troubleshoot cross-team blockers quickly and build reliable partnerships across the technical organization so that handoffs between teams are smooth and accountability is clear • Own proactive communication across all levels of the organization • Respond quickly to shifting priorities, translating decisions made upstream into clear implications for timelines, team capacity, and cross-functional dependencies

• Serve as the Technical Program Manager and Scrum Master for 2–3 engineering teams, owning both day-to-day execution and cross-team program delivery. • Lead end-to-end program management for complex technical initiatives and client implementations, ensuring smooth integration and on-time delivery. • Facilitate Agile ceremonies, including sprint planning, daily standups, reviews, and retrospectives, while continuously improving team effectiveness. • Partner closely with Product and Engineering to translate roadmap priorities and technical requirements into clear, executable plans. • Own execution tracking across teams, including sprint health, milestones, dependencies, and delivery commitments. • Identify, manage, and mitigate risks and blockers, proactively resolving issues to keep teams and programs on track. • Coordinate cross-functional and cross-team dependencies to ensure alignment on priorities and sequencing. • Drive continuous improvement of SDLC, Agile practices, and delivery processes. • Provide regular, clear communication and reporting on progress, risks, and key metrics to stakeholders and leadership.

Role Description The Intern, Program Management supports client-facing projects focused on high-tech channel go-to-market (GTM) partner programs. This role works closely with experienced Sr. Client Managers and cross-functional teams to help enterprise clients successfully utilize Vistex Go To Market Software (GTMS), including: - Marketing Development Funds (MDF) - Rebates - Promotions - Rewards/Loyalty - Payments This is a hands-on, learning-focused role designed to provide exposure to global programs, enterprise clients, and real-world software-enabled services delivery. The intern will gain experience working with stakeholders across regions, functions, and levels of leadership while contributing to both established client programs and new business initiatives. Projects will include exposure to AI-enabled tools and workflows used within program services and operations. This role is well-suited for a self-starter who is comfortable working remotely, collaborating across teams, and supporting multiple priorities in a dynamic environment. Responsibilities - Client & Program Support: - Support Sr. Client Managers in the day-to-day execution of assigned client programs across MDF, Rebates, Promotions, Rewards/Loyalty, and Payments. - Software & Project Support: - Support coordination with internal teams including Program Management, Program Administration, Product Management, and Payments. - Assist in software testing activities, including user acceptance testing (UAT) during launches. - Cross-Functional Collaboration: - Work with global team members across regions and time zones to support program delivery. - Collaborate with sales, marketing, finance, and technical teams on both active programs and new business opportunities. - Gain exposure to different leadership styles and decision-making approaches across departments. - Operational & Administrative Support: - Complete required administrative tasks such as time tracking accurately and on time. - Support special projects as assigned, including initiatives involving AI-enabled tools and process. - Learning & Development Opportunities: - Learn forecasting, reporting, and basic financial tracking activities under guidance from Sr. Client Managers. - Hands-on experience supporting enterprise, global channel programs. - Exposure to GTM strategy, incentive programs, and enterprise software solutions. - Opportunity to work with AI tools and emerging technologies within program services. - Development of professional skills in client communication, project coordination, and cross-functional collaboration. Compensation The compensation for this position is $20 to $25 hourly. Base pay will vary depending on factors, including but not limited to, a candidate's location, education, job-related knowledge, skills, and work experience.