Role Description We're looking for a reliable and detail-oriented Service Support Coordinator to assist with managing client requests, coordinating service-related tasks, and ensuring operations run smoothly from start to finish. This fully remote opportunity is ideal for someone who enjoys working with people, staying organized, and keeping workflows efficient and on track. In this role, you'll use established systems, tools, and training to support day-to-day operations, track progress, and maintain clear communication across tasks. You'll work independently while ensuring accuracy, professionalism, and consistency in every aspect of your work. What You'll Do: - Coordinate service requests, timelines, and task progress - Communicate with clients and team members to gather and confirm details - Track updates, monitor outstanding items, and follow up as needed - Maintain organized digital records and service documentation - Ensure all tasks are completed accurately and on time - Assist with workflow coordination to keep operations running efficiently - Support a positive and seamless client experience Qualifications - Strong communication and organizational skills - Ability to manage multiple tasks and prioritize effectively - Experience in customer service, coordination, administrative support, or operations (preferred, not required) - Comfortable working independently in a remote environment - Detail-focused, dependable, and proactive - Tech-savvy and able to learn new systems quickly - Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM Benefits - Fully remote flexibility - Structured onboarding and ongoing support - Clear systems and processes designed for success - Opportunity to build valuable coordination and support skills - Supportive and collaborative team environment

Role Description This role focuses on event layout design, planning, and optimisation across HYROX events in APAC. You will collaborate closely with regional and global teams to translate operational requirements into clear, efficient, and scalable venue layouts, covering: - Racecourse design - Athlete flow - Spectator experience - Partner activations This is a planning-first role, with most work done remotely. Occasional travel may be required for selected events to support on-site validation and continuous improvement. Qualifications - Experience in event planning, spatial design, architecture, engineering, or related fields (Entry-level candidates with relevant academic or project experience are welcome) - Proficiency in CAD or layout design tools (AutoCAD, SketchUp, Vectorworks, or similar) - Strong spatial thinking and attention to detail, with the ability to translate concepts into practical layouts - Comfortable working in a remote, cross-regional environment with multiple stakeholders - Strong communication and collaboration skills - Ability to manage multiple projects and timelines in a fast-paced environment - Willingness to travel occasionally for key events (selective, not frequent) - Passion for sports, fitness, or live events is a plus - Fluent in English; additional Asian languages are an advantage Requirements - Create and refine event floorplans using CAD-based tools (e.g., AutoCAD, SketchUp, Vectorworks) - Design and integrate key zones, including: - Racecourse - Start/finish areas - Warm-up and recovery zones - Merchandise areas - Partner activations - Ensure layouts are clear, structured, and scalable across different venue types - Plan athlete and spectator flow to ensure safe, efficient, and engaging event experiences - Support start wave configuration and capacity planning as events scale - Translate operational inputs into practical layout solutions - Partner with internal teams (Operations, Race Management, Commercial, Merchandise, Experience) to align layouts with functional requirements - Incorporate sponsor and partner requirements while maintaining overall event flow - Work within venue specifications, guidelines, and constraints to ensure feasibility - Ensure layouts comply with local regulations, safety standards, and operational requirements - Iterate layouts based on post-event learnings and feedback from on-ground teams - Standardise best practices across events to improve efficiency and consistency - Develop and maintain layout schematics, flow maps, and planning templates - Build and manage a structured repository of layouts as a single source of truth - Support the development of internal playbooks and guidelines Company Description HYROX is the world’s fastest-growing fitness race, operating across five continents with a global community of athletes and partners. As we continue to scale across APAC, we are expanding our event planning capabilities and are looking for talented individuals to join our Operations team.

Role Description This is a remote position. Walker Bowen Talent Partners is excited to partner with a scaling non-emergency medical transportation (NEMT) health tech company as they continue to build out a best-in-class credentialing and compliance function to support their rapid growth across medical transportation programs. If you’re a Credentialing Audit professional with NEMT industry experience who enjoys diving deep into complex audits, building structure out of ambiguity, and becoming the go-to expert in a highly nuanced space while working alongside a collaborative, fast-moving, and genuinely supportive team, then we’d love to chat! Our client is seeking a Credentialing Audit Supervisor to support audit readiness across the Credentialing function. This role ensures credentialing activities are completed accurately, timely, and in alignment with internal policies, client expectations, and regulatory requirements. You will play a key role in reviewing credentialing work for quality and compliance, supporting internal and external audits, coordinating corrective action efforts, and preparing materials for Compliance stakeholders. This position directly impacts audit readiness, quality performance, and the effectiveness of our client’s credentialing operations. Job Responsibilities - Perform quality audits and routine reviews of credentialing files and documentation to ensure accuracy, completeness, and compliance. - Identify trends, errors, and process gaps through ongoing quality assurance and audit activities. - Support internal and external audits by gathering documentation, preparing responses, and coordinating audit-related activities. - Track and coordinate corrective action plans related to audit findings, internal reviews, and compliance concerns. - Partner with credentialing leadership and cross-functional teams to ensure timely resolution of issues. - Prepare audit summaries, reports, and supporting materials for compliance and audit stakeholders. - Maintain organized records of audit findings, corrective actions, and follow-up activities. - Develop and update audit tools, workflows, quality review materials, and standard operating procedures. - Monitor adherence to credentialing standards, internal controls, and process requirements. - Communicate audit findings and trends clearly to leadership and stakeholders. - Support process improvement initiatives to enhance quality, consistency, and audit readiness. - Collaborate with internal teams to resolve credentialing-related issues and support operational goals. Qualifications - Bachelor’s degree or equivalent experience in healthcare operations, credentialing, quality assurance, compliance, or a related field. - 3+ years of experience in transportation provider credentialing (non-negotiable requirement). - 3+ years of experience with provider data, quality assurance, auditing, or related functions. - Experience in Non-Emergency Medical Transportation (NEMT) credentialing or a related healthcare field. - Working knowledge of credentialing workflows, file documentation standards, and compliance expectations. - Experience supporting audits, quality reviews, or monitoring activities. - Strong organizational, analytical, and problem-solving skills. - Excellent written and verbal communication skills. - Advanced Excel (pivot tables, v-lookups, etc.) and proficiency with Adobe for reporting and documentation. - High attention to detail and ability to manage multiple priorities. - Ability to work independently and collaboratively in a fast-paced environment. Preferred Qualifications - Experience managing or tracking corrective action plans. - Prior experience preparing materials for audits or compliance reviews. - Familiarity with credentialing or workflow systems. - Experience working in a high-growth or rapidly evolving environment. Benefits - We offer a remote-first work environment, competitive compensation, and comprehensive benefits including: - Career growth and development opportunities in a mission-driven organization. - Competitive salary and annual bonus opportunities. - Comprehensive medical, dental, and vision insurance. - 401(k) with company match. - Generous PTO, paid company holidays, and paid parental leave.

Role Description The Director of Global Privacy Operations will be responsible for privacy compliance of the Concentrix group operations on all privacy related compliance issues (e.g., Transfer impact assessments, Data Subjects’ requests, litigations and complaints, etc.). You will also be in charge of supervising and managing privacy compliance of the Concentrix EMEA Geo. You will be a specialist in all matters relating to data protection for internal and external enquiries and requests (including data subjects requests and complaints), using your expertise for the further development of processes, guidelines or internal training and ensure compliance with legal requirements and specifications. You will report directly to the Concentrix Global Privacy Officer and will manage and be supported by a dedicated team (about 4 people) to endorse your role. What you will do in this role - Manage global privacy compliance of Concentrix operations strategy, and more especially: - Define and review Concentrix global privacy operation framework, policies and processes (e.g., data subjects’ request maintenance of transfer risk assessment and register of third countries authorities access to personal data, guidance and escalation matrix for negotiations of data processing agreements); - Support Concentrix Global Privacy Officer to define, review and deploy Concentrix Group privacy compliance roadmap and framework. - Be the Senior privacy support for escalated privacy operations related issues (e.g., complex data processing agreement, transfer risk assessment, complaints and litigations of data protection authorities, etc.); - Be responsible for the EMEA Privacy Operations: - Ensure compliance of EMEA privacy operations activities with the data protection laws, guidelines and processes; - Supervise and coordinate Privacy Operations in the EMEA, in particular: - Review and negotiate Data Processing Agreement, together with our legal procurement team and legal commercial team. - Manage and coordinate data subjects’ requests. - Manage and coordinate litigations and complaints (from individuals and authorities). - Support for RFI/RFP. - Manage transfer implementation. - Manage Personal Data Breaches. - Prepare, monitor and follow-up regular external and internal audits as well as preparation of plans for the elimination of findings from the audits and their implementation are also part of your responsibilities. - Provide privacy support for internal and external day-to-day queries (e.g., audits, data retention, product implementation, transfer impact assessments, etc.). - Work in close coordination with the legal and compliance team, as well as with the business functions. - Handle a dedicated team of privacy officers. Qualifications - Proven experience (at least 6 years) in privacy/data protection gained in the EU/UK. - Very good knowledge of the relevant data protection laws (GDPR, e-privacy Directive, one EU Member State privacy legislation, etc.). - Excellent communication and presentation skills in national and international project groups. - Confident appearance and enjoyment of diverse professional challenges. - Languages required: English B2 or above (very good). - Entrepreneurial thinking, decision-making strength and understanding of business processes. - Great drive, composure, and focus in a fast-paced working environment with competing deadlines, strong autonomy and responsibility. - Confident to work on your own initiative whilst demonstrating analytical strengths. - Occasional travel may be involved (e.g. 2 days every 2-3 months). Benefits - We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. - Power the best version of you! - We invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Company Description Concentrix is a global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works. We shape new game-changing careers in over 70 countries, attracting the best talent. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. We’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.