Right at Home UK provides top quality care and support services to seniors and adults living with disabilities
Head of Quality – Compliance
Location
United Kingdom
Posted
31 days ago
Salary
£55K / year
Seniority
Lead
Job Description
Head of Quality – Compliance
Right at Home UK
• Lead, inspire, and develop a team of Quality and Compliance Managers, setting clear expectations and driving high performance • Act as the organisational lead on quality assurance and compliance strategy across all franchise locations • Ensure services consistently achieve and maintain high ratings with regulators including Care Quality Commission (CQC), Care Inspectorate (CI), Care Inspectorate Wales (CIW), and Regulation and Quality Improvement Authority (RQIA) • Build and maintain strong working relationships with key regulatory bodies and external stakeholders • Provide strategic oversight of audits, compliance frameworks, and governance processes • Support Franchise Owners in achieving ‘Outstanding’ or equivalent regulatory ratings • Support with the development and delivery of best-in-class training and quality improvement initiatives • Drive consistency in policies, procedures, and operational standards across all regions • Act as an advisor to the senior leadership team on quality, compliance, and regulatory risk • Lead on continuous improvement, innovation, and the embedding of a quality-first culture
Job Requirements
- Proven senior leadership experience within health and social care quality and compliance
- Extensive knowledge of UK-wide regulatory frameworks (CQC, CI, CIW, RQIA)
- Demonstrable track record of achieving high regulatory ratings across multiple services or regions
- Strong people leadership skills with the ability to motivate, coach, and develop teams
- Strategic thinker with the ability to influence at senior level
- Excellent communication and stakeholder management skills
- Highly organised with strong analytical and problem-solving abilities
- Willingness and ability to travel nationally on a regular basis
- QCF Level 5 (or equivalent) in Health & Social Care (essential)
- Significant experience in multi-site or franchise environments (desirable)
- Full UK driving licence
Benefits
- Salary of £55,000
- £5,000 car allowance
- Travel expenses covered
- Pension scheme
- 25 days holiday + bank holidays
- Opportunity to lead quality across a highly respected, award-winning national homecare provider
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