Right at Home UK

• Lead, inspire, and develop a team of Quality and Compliance Managers, setting clear expectations and driving high performance • Act as the organisational lead on quality assurance and compliance strategy across all franchise locations • Ensure services consistently achieve and maintain high ratings with regulators including Care Quality Commission (CQC), Care Inspectorate (CI), Care Inspectorate Wales (CIW), and Regulation and Quality Improvement Authority (RQIA) • Build and maintain strong working relationships with key regulatory bodies and external stakeholders • Provide strategic oversight of audits, compliance frameworks, and governance processes • Support Franchise Owners in achieving ‘Outstanding’ or equivalent regulatory ratings • Support with the development and delivery of best-in-class training and quality improvement initiatives • Drive consistency in policies, procedures, and operational standards across all regions • Act as an advisor to the senior leadership team on quality, compliance, and regulatory risk • Lead on continuous improvement, innovation, and the embedding of a quality-first culture