• Act as a SME and team lead across omni-retail for best practices on managing accounts, driving outcomes and building relationships. • You will oversee a portfolio of key accounts and will be responsible for developing and driving strategic initiatives including complex contract negotiation, pricing and expansion opportunities to drive revenue and General Merchandise Volume (GMV). • You will lead and execute account plans that include financing optimizations, executive relationship engagement, and marketing strategies, often against ambitious timelines. • You will analyze partner performance and recommend programs to increase product adoption, grow up-funnel awareness and visibility, and sell into expansion opportunities. • You will orchestrate cross-functional teams across our Product, Technical, Credit, Analytics, Marketing, and Risk teams to execute partnership initiatives and drive business results. • Manage customer health to ensure overall customer satisfaction and business results. • Drive customer advocacy and critical issues by collaborating with development, product management, and support teams to improve the Affirm offering for our merchants.

• Identifying and acquiring potential customers for large photovoltaic projects • Acting as the main point of contact for prospects and addressing their requirements for an optimal photovoltaic system — from initial contact through to contract completion • Conducting price negotiations and being responsible for revenue planning • Site assessment, planning and costing as well as preparing proposals/quotations • Developing and implementing innovative sales strategies • Maintaining and expanding existing customer relationships.

Role Description Make your next move your best move — join the DCM Services team! At DCM Services, we specialize in receivable solutions — but what truly sets us apart is our people-first culture. We emphasize balance, support, and career growth, and we’re proud to offer a workplace where employees thrive. What You’ll Do: - Provide compassionate phone-based collections support - Work across multiple software systems during calls - Help consumers resolve accounts in a compliant, ethical manner Qualifications - High school diploma or GED required - 1+ year of collections, call center, or customer service experience - Strong multitasking and communication skills - Detail-oriented with a positive, team-focused mindset Requirements - All job offers are contingent on successful background check and drug screening. Benefits - NO WEEKENDS -- Monday-Friday flexible scheduling options! - Competitive hourly pay + monthly bonus + commission - 100% work-from-home with company-provided equipment (however you MUST be located in South Carolina) - Supportive team culture and strong leadership - Opportunity to grow your career with a stable, established company Company Description DCM Services is an Equal Opportunity Employer & Veteran Friendly.

• Manage and deepen relationships with WorkMotion’s global Employer of Record (EOR) partner/supplier network, which allows us to compliantly employ talents in countries. • Assist internal WorkMotion teams with partner escalations, stepping in directly to resolve operational, high-impact, or high-risk escalations, ensuring service continuity, consistency, and accountability across the network. • Act as the central point of contact for all partner-related matters, coordinating between partners and internal WorkMotion teams regarding escalations, operational shifts, and strategic initiatives. • Measure and evaluate partner performance, driving consistency and improvements across service quality, responsiveness, knowledge, compliance, and data quality. • Prepare and conduct Quarterly Business Reviews (QBRs) with key partners. • Own commercial outcomes, including pricing negotiation strategy and partner profitability margin performance. • Find and establish new collaboration opportunities and synergies with new and existing partners/suppliers across the entire global WorkMotion network. • Work closely with Operations, Payroll, Finance, and Legal teams to make sure how we work with partners translates into a great experience for our clients and their employees. • Maintain and update partner documents, records, and data to ensure accuracy and audit-readiness. • Identify and mitigate risks, inefficiencies, or gaps in our partner management systems and internal processes.