This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Shawmut is seeking an experienced and forward-thinking Director – Field Operations, Mission Critical to join our senior leadership team. This role provides executive-level oversight of field operations for large-scale, MEP-intensive, fast-track data center projects across the United States. As a key leader in our Mission Critical group, you will: - Drive mission-critical business goals, execution standards, and safety culture across field operations. - Partner closely with estimating, preconstruction, planning, safety, quality, and commissioning teams to support seamless project delivery. - Support go/no-go decisions, pursuit strategy, staffing plans, and alignment across regions and programs. - Lead recruiting, development, and retention of mission-critical field leadership. - Ensure teams possess strong technical capability in MEP systems, redundancy, commissioning, and fast-track execution. - Conduct performance coaching and succession planning to build strong organizational depth. - Engage directly with clients at the executive level to support presentations, reviews, and satisfaction efforts. - Participate in deal reviews focused on schedule feasibility, constructability, logistics, phasing, and risk mitigation. - Lead recovery actions on underperforming projects to protect schedule, financial outcomes, and client relationships. - Establish and maintain standards for mission-critical field operations, staffing, safety, sequencing, and quality. - Review and validate project schedules to ensure realistic delivery strategies in fast-track environments. - Oversee constructability, commissioning readiness, inspections, and turnover quality across all active projects. - Implement standardized field operations processes, systems, and financial controls. - Maintain strong, professional relationships with clients, designers, contractors, and vendors. - Represent Shawmut at key mission-critical and data center industry events to strengthen market presence. Qualifications - 15+ years of construction experience with significant leadership responsibility on mission-critical or data center projects. - Demonstrated ability to lead large, complex, MEP-driven project teams in fast-track environments. - Strong background in field operations, schedule management, logistics, commissioning readiness, and risk mitigation. - Bachelor’s degree in Engineering, Construction Management, or related field preferred. - Equivalent industry experience considered. - Deep knowledge of electrical and mechanical systems, redundancy strategies, commissioning integration, and mission-critical execution. - Proven ability to develop, mentor, and retain high-performing field teams. - Strong communication and client-facing skills with the ability to influence at all organizational levels. - Ability to manage multiple high-stakes projects simultaneously and make clear, strategic decisions under pressure. Requirements - Eligible candidates must be authorized to work in the United States without sponsorship or restriction, now and in the future. Benefits - Health, Dental, and Vision Insurance. - Employee Stock Ownership Plan (ESOP) – Be an employee-owner! - 401(K) with Company Match – Receive a company match up to 4% of your eligible pay. - Generous Paid Time Off – vacation and sick time, 12 holidays, summer Fridays, and a yearly volunteer day. - The Extras – Cell phone, laptop, tuition reimbursement, pet insurance, financial planning services, and more. Salary Range Information Boston Base Salary Range: $175,000 - $300,000. The range stated is specific to Boston. Placement within the listed range depends on many factors including, but not limited to years of experience, project size capability (for Construction & Field roles) and internal company equity. Candidates in other geographic markets will also be considered; compensation ranges for those locations may vary based on local market conditions and cost of labor.

• Perform Installation and initial starts-ups • Perform mechanical work in electrical substations • Inspects equipment, structures, and materials at designated sites to identify the cause of errors or other problems or defects • Services, repairs, and adjusts, parts of equipment that operates largely based on mechanical principles • Analyzes information and evaluates results to select the best solution and resolve customer issues • Performs physical activities that require considerable dexterity and agility • Support GE Factory Production and other GE Departments as needed • Operate man lifts and reach fork truck • Supervise and give direction to contractors, customer personnel and junior GE Field Technicians • Complete paperwork in a timely and accurate manner including Field Service Reports, timecards and expense reports • Interface between the GE and Customer

• Conduct on-site installations across the region • Conduct on-site scheduled planned maintenance visits per commitments and schedule • Provide troubleshooting and repair support for customers and other field service personnel • Cultivate and develop positive working relationships with users and colleagues • Complete technical training, as required • Travel, often on short notice, to customer sites to resolve problems • Advise external customers, manufacturing and internal customers thru effective communication • Partner with colleagues as mentee and mentor to continue personal and team development • Contribute to continuous improvement efforts for Service, documentation, and product factories • Collaborate with application scientists, technical support engineers, and customers to resolve complex customer challenges

• Troubleshoot and repair integrated electrical and mechanical system faults • Troubleshoot 24 VDC / 120–240 VAC power, grounding/bonding, fuses/breakers, and distribution • Trace circuits using schematics, wiring diagrams, panel layouts, and P&IDs • Troubleshoot sensors and signal chains (4–20 mA, 0–10 V, discrete I/O) • Verify solenoids, pressure and temperature sensors, and hoses are in suitable condition • Identify and correct intermittent issues (loose terminations, corrosion, moisture ingress, contact wear, EMI/noise coupling) • Diagnose pneumatic/mechanical issues (leaks, clogged orifices/filters) • Use structured troubleshooting to isolate faults, confirm root cause, implement corrective action, and verify with data • Provide technical support and maintain service cases in the customer service case module • Guide customers through safe remote diagnostics (power checks, I/O verification, actuator tests, leak checks) • Determine remote resolution vs. on-site service requirements based on risk, tools, access, and reproducibility • Communicate status, timelines, and action plans with clear technical updates and next steps • Review equipment telemetry, alarms, logs, and performance trends to prioritize issues and site visits • Build weekly and monthly maintenance plans to balance corrective maintenance, preventive maintenance, and customer priorities • Travel to customer sites to execute service work safely and efficiently, often independently • Perform field calibrations • Validate system performance post-repair using defined acceptance criteria and documented results • Support new installs/commissioning as required (as a secondary responsibility, depending on business need) • Prepare service reports detailing issue description, root cause analysis, corrective actions taken • Identify recurring issues and recommend improvements which can include procedural fixes, parts changes, firmware adjustments, and training gaps • Partner with R&D Engineer to action field learnings and assist in reducing repeat failures • Adhere to all site-specific safety protocols and regulations • Maintain accurate, detailed documentation for all service activities • Apply lockout/tagout procedures where applicable • Represent the organization professionally at all customer sites