Role Description We’re looking for a Research Director to join the Angus Reid team. This is a fantastic opportunity to gain hands-on experience across the full research cycle, and learn directly from some of the industry’s leading experts while working with top brands. This is a multi-faceted role where you will be working closely with clients to define their business challenges. It involves project managing and executing on important market research projects. This team member will be working with some of Canada’s largest brands to inform their insights needs and grow these accounts. As a Research Director at AR, you will: - Be deeply engaged in all facets of daily business operation including: - Client relationship management - Research execution & commitment fulfillment - Staff development - Be responsible for helping to build, develop and lead a team of diverse market researchers - Design, implement & manage a wide array of research programs & projects with a keen eye toward excellence and innovation, including: - Solution architecture, methodological design & proposal development - Operations process & project fulfillment - Analysis & creative development of impactful deliverables - Bring an exceptional drive and entrepreneurial mindset, while also being highly organized related to planning and implementing both strategic and tactical aspects of the business - Actively develop and manage large strategic client relationships - Be an enduring, positive and collaborative leader who coaches and develops junior colleagues and genuinely cares about all facets of the company, our strategy and reputation in the market Qualifications - A strategic market researcher mindset; well-versed in a broad array of both quantitative and qualitative methodologies - Exceptional hands-on research expertise, including: - Questionnaire design - Sample frame development - Field management - Analysis planning - Data visualization - Creative report writing - Incredible attention to detail and highly organized - Strong written and verbal communication skills - Passion to mentor junior colleagues and train the next generation of research practitioners - Skill with technology and social media, as well as online market research methodologies and technology platforms - An innate ability to find the story in the numbers - Creative data visualization and reporting skills - A passion for unlocking the power of consumer insights Requirements - University or College degree - 7 - 10 years of relevant, hands-on work experience, preferably with a supplier side organization - Background in Technology, Telecom, Media/Entertainment, Financial Services is ideal, but not required - Exposure to sophisticated market research practices - Experience managing end-to-end market research projects, including: - Designing and developing questionnaires and discussion guides - Identifying and writing up analytical findings - Visualizing and reporting quantitative and qualitative data - Report writing and taking deliverables to the next level - Working in marketing research software packages - Community management and research support - A strong track record of mentoring & managing junior researchers - Strong Microsoft Office skills, particularly Excel and PowerPoint - Analytical/Logic and Reasoning orientation - Strong numeric and problem-solving orientation - Strong detail orientation - Strong client service orientation - Strong communication skills Benefits - Competitive Compensation - Salary range: $90,000 to $115,000 - Home office stipend, monthly internet stipend and cellphone stipend - Flexibility & Time Off - Comprehensive paid time off covering vacation, sick, and personal days - Health & Wellness - Comprehensive benefits package - Growth & Development - Pathways for career advancement - Professional development days - Company-provided laptop and peripherals

• Build cash flow forecasting models for the insurance ramp, including DSO assumptions by payer, denial rate benchmarks, and receivables aging • Select, configure, and own the practice management and billing platform, including integration with the organization's EHR and CRM • Develop and maintain the denial management taxonomy, root-cause analysis workflow, and resubmission processes by payer • Own payer credentialing and enrollment for all providers across target commercial payers in each state, using a credentialing platform such as Medallion or equivalent • Establish and maintain CAQH profiles for all providers and ensure 90-day attestation cadence is met without lapse • Manage supervising physician co-credentialing in supervision states, coordinating with the CMO to ensure coverage is in place before claims are submitted • Track credentialing status, re-credentialing cycles, and payer contract effective dates in a system of record, distinguishing credentialing from contracting as separate workflows • Ensure accurate and defensible use of behavioral health CPT codes: psychiatric evaluation codes, E/M codes for medication management, and add-on psychotherapy codes per AMA guidelines and payer-specific billing rules • Develop and enforce provider documentation standards supporting submitted codes, including DSM-criterion documentation, validated screening tools, and telehealth-specific encounter requirements • Oversee certified coder pre-submission review of all claims, ensuring E/M level accuracy and appropriate ICD-10-CM diagnosis coding • Monitor OIG Work Plan priorities for behavioral health and telehealth and adjust internal audit protocols accordingly • Conduct state-level payer analysis identifying the top commercial payers by covered lives and align target payer selection with the organization's insurance launch strategy • Lead payer contracting conversations in collaboration with the CMO and General Counsel, tracking negotiated rates, contract terms, and effective dates • Develop and maintain a payer performance dashboard tracking denial rates, DSO, reimbursement rates, and appeals outcomes by payer • Maintain audit-ready credentialing files and claim documentation that can withstand payer, state, or federal review

Role Description Acentra Health is looking for a Program Director to join our growing team. As a Program Director, you will be in a key leadership role in managing and overseeing complex healthcare programs. You will ensure that programs are executed effectively, on time, and within budget. This position involves managing processes, engaging with clients and stakeholders, and coordinating efforts across cross-functional teams to deliver high-quality services that meet client expectations and organizational standards. - Manage and coordinate healthcare programs, ensuring the successful delivery of services, projects, and deliverables on schedule and within budget. - Monitor program performance metrics, quality performance, deliverables, and budgets to ensure compliance with contractual requirements and organizational goals. - Identify and address operational challenges, leveraging problem-solving skills to deliver practical solutions. - Maintain strong, successful relationships with clients and key stakeholders, serving as a primary point of contact for program-related communication. - Collaborate with cross-functional teams, including clinical, technical, and administrative personnel, to ensure seamless program execution. - Develop and implement methods and procedures to improve program efficiency and outcomes. - Manage program risk by identifying potential issues, developing mitigation strategies, and ensuring readiness for program launch and day-to-day operations. - Prepare status reports and updates for internal leadership and client stakeholders. - Support strategic planning initiatives to align program activities with organizational objectives and contribute to growth and innovation. - Provide operational oversight and guidance to team members responsible for specific program functions or phases. - Collaborate with Business Development to support new business opportunities as requested. - Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules. Qualifications - Bachelor’s degree in business, science, mathematics or analytics (Experience in lieu of degree will be considered). - 10 years’ experience in project planning and delivery as related to role. - 10 years’ experience in managerial and leadership role. - Medicare, Medicaid, or healthcare verticals domain knowledge with claims processing knowledge and experience. - Demonstrated abilities with Microsoft Project, SharePoint applications, MS Teams, Skype and knowledge of MS Project EV Metrics. - Proven track record to meet and enforce deadlines, conduct research into technology issues and products, and to take initiative in the development and completion of projects. - Demonstrated experience in leading and managing complex technical programs. - Demonstrated successful people management and presentation skills. - Ability to exercise independent judgement in solving complex and unusual technical, administrative, and managerial problems. - Strong problem-solving, analytical, and evaluation skills. Requirements - Master’s Degree (Preferred). - Certified Project Management Professional (PMP) preferred. - Knowledge of best practices in healthcare operations. - Knowledge of government policy and structure. - Knowledge of metrics, productivity measures and reporting. - Knowledge of regulatory agency compliance. - Knowledge of contract development and implementation. - Budget and financial skills. - Able to lead and manage direct reports to achieve contract deliverables. - Aptitude for systems planning and prioritization of tasks. - Competent communication skills (written, verbal, and listening); uses appropriate interpersonal skills with a variety of stakeholders. - Ability to provide supervision to staff that ensures excellent customer satisfaction. - Provide ongoing monitoring and supervision to meet contract deliverables for all operations. - Provide data analysis and reporting that meets the contractor’s goals of quality care and cost effectiveness in a timely manner. - Provide consultation to contractor on system and policy issues. Benefits - Comprehensive health plans. - Paid time off. - Retirement savings. - Corporate wellness. - Educational assistance. - Corporate discounts. - And more.

Role Description The Vice President, Show Director is responsible for the overall strategy, commercial performance, and execution of a leading B2B event brand. This role owns the full lifecycle of the event, including revenue growth, customer experience, operational delivery, and team leadership. This leader is the commercial owner and growth engine of the brand, not a caretaker. They are expected to actively drive new business, expand market share, and elevate the brand’s position in the industry. The Show Director will operate with a strong operator mindset, balancing strategic vision with hands-on execution to deliver measurable results. Success in this role requires a customer-obsessed, data-driven, and commercially aggressive leader who thrives in a performance culture and leads with Emerald’s ACE values; Agility, Commitment, and Excellence. Experience in industrial, manufacturing, or technical B2B markets is strongly preferred, particularly in relationship-driven ecosystems. This position will be performed preferably from our New York, NY office or for the right candidate, may consider remote. Key Responsibilities - Strategy & Growth: - Own and deliver aggressive growth targets across revenue, attendance, and market share - Proactively identify and pursue new business opportunities, sectors, associations, and partnerships - Act as a visible industry leader, building deep relationships with associations, advisory boards, and top customers - Continuously assess competitive landscape and position the brand to win - Drive expansion through new products, co-locations, acquisitions, and strategic partnerships - Commercial & Financial Ownership: - Fully accountable for the event P&L, including revenue, margin, and forecasting accuracy - Implement and refine pricing, packaging, and participation models to maximize yield - Drive performance against core KPIs: new business, retention, rebooking, and NPS - Maintain disciplined pipeline management in partnership with sales; no surprises, no gaps - Use data to make decisions quickly and course-correct in real time - Customer Experience & Market Leadership: - Own the end-to-end customer experience from first touch to onsite and beyond - Stay close to customers through regular face-to-face engagement, industry events, and direct outreach - Translate customer needs into commercially viable products and experiences - Drive improvements in NPS, retention, and customer lifetime value - Ensure the event is viewed as a must-attend, must-exhibit industry platform - Sales Leadership & Revenue Engine: - Partner with and push the sales team to operate with a true hunter mentality - Actively engage in key deals, top accounts, and strategic negotiations - Lead floorplan strategy, rebooking execution, and onsite sales performance - Reinforce a culture of selling outcomes and ROI, not just booth space - Identify and launch new revenue streams that align with customer goals - Execution & Operational Excellence: - Lead cross-functional execution across sales, marketing, operations, and content - Ensure delivery of a high-quality, on-time, and on-budget event - Drive attendance growth through targeted, data-driven marketing strategies - Oversee development of relevant, high-impact content and programming - Team Leadership & Culture: - Build and lead a high-performance, accountable team with clear expectations and measurable goals - Coach and develop talent with a focus on raising the bar and continuous improvement - Foster a culture of ownership, urgency, and results orientation - Champion Emerald’s ACE values in how the team shows up and delivers - Lead from the front; visible, engaged, and setting the pace for performance Qualifications - 5+ years of experience in B2B events, exhibitions, or related industries - Proven track record of driving revenue growth and new business development - Experience in industrial, manufacturing, or complex B2B sectors strongly preferred - Demonstrated ability to build and leverage industry relationships, associations, and key accounts - Strong financial acumen with experience owning budgets and forecasts - Experience leading teams in a performance-driven, accountable environment - Data-driven decision maker with strong problem-solving skills - Excellent communication and executive presence What Success Looks Like - Consistent double-digit growth mindset with clear gains in revenue and market share - Strong pipeline of new business and expanded customer relationships - Improved NPS, retention, and rebooking performance - A brand that is commercially thriving and industry-leading - A team that operates with urgency, accountability, and a relentless focus on results Benefits - Target Compensation: $150,000+ - Unlimited vacation for exempt employees - Flexible working locations - 401(k) plan with a company match - Medical/dental/vision coverage with inclusive provisions including transgender services and fertility benefits - Parental and caregiver leave - Dependent, commuter, and FSA benefits - Professional development programs like Toastmasters - Mental wellness tools