• Identify and qualify new leads through outbound activities (calls, emails, LinkedIn) and inbound channels. • Plan and organize product demos for Account Executives to support the entire sales process. • Work closely with Account Executives, Marketing, and internal teams to maximize sales results. • Use the CRM system to manage the pipeline, forecasts, and daily activities in a structured way. • Stay up to date on trends, regulations, and the market in digital accessibility. • Bring a proactive, eager-to-learn, and curious approach to actively contribute to the growth of the sales team.

• Outbound Outreach & Lead Qualification Contact existing customers and warm leads via email, phone, and other channels to promote platform migration • Identify and qualify migration-ready accounts based on defined criteria • Maintain timely, accurate follow-up cadences to move leads through the pipeline • Personalize outreach messages to resonate with different customer segments and needs • Migration Booking & Pipeline Management Manage and update CRM records (contacts, activities, pipeline stages) after every customer interaction • Track weekly booking targets and report progress against goals to the Head of Customer Support • Identify and escalate at-risk or complex migration cases to the appropriate support or technical team • Customer Education & Objection Handling Communicate clearly the value, process, and timeline of migration to customers with varying technical backgrounds • Address common objections (timing, complexity, readiness) with confidence and empathy • Share relevant user testimonials, guides, and resources to build customer confidence in the migration process • Cross-functional Collaboration Work closely with Customer Support, Migration Customer Experience, and Product teams to align migration messaging • Relay customer feedback and recurring objections to help improve migration materials and processes • Participate in team meetings, training sessions, and product updates to stay current on Nordhealth’s offering

Role Description In dieser Position legst du den Grundstein für eine optimale Performance mit dem erfolgreichen Onboarding neuer SDRs und stehst deinem Team motivierend, fördernd und fordernd zur Seite, damit unsere Sales-Talente weiterhin erfolgreich durchstarten. Die Rolle bietet dir die Möglichkeit, strategisch mitzuwirken und zum Erfolg und Wachstum von REP beizutragen. - Verantwortung für ein SDR Outbound Team von bis zu 12 SDRs. - Coaching und Unterstützung zur Erreichung der Sales Ziele und KPIs. - Fokus auf Outbound Maßnahmen: Testen und Entwickeln neuer Strategien, Analyse des Erfolgs in Zusammenarbeit mit dem Leadership Team. - Erstellung neuer Best Practices und Leitfäden. - Performance-Verantwortung des Teams durch Coaching, Training und 1:1 Sessions. - Player-Coach: Erfolgreiches Calling als Beispiel für das Team. - Verantwortung für 10+ Kunden mit lösungsorientierter Arbeitsweise. - Enge Zusammenarbeit mit Customer Success und dem Leadership Team für reibungslose Abstimmungen. Qualifications - Abgeschlossene Ausbildung oder Studium im Bereich Betriebswirtschaft, Vertrieb, Marketing oder einer vergleichbaren Qualifikation. - 3+ Jahre Berufserfahrung in einer Outbound Sales Position, im B2B Bereich. - Erfahrung im Aufbau oder Führung von Teams (oder starkes Potenzial). - Auswertungen und Tabellen sind neben Kundenkommunikation und Coaching dein 2. Zuhause. - Ausgeprägte Zahlen-, Ziel- und Ergebnisorientierung sowie hohe Entscheidungsstärke. - Organisationstalent, strukturierte und detailorientierte Arbeitsweise. - Kommunikationsstark, proaktiv, mit der Fähigkeit zuzuhören und einer lösungsorientierten Denkweise. - Hervorragende Kommunikationsfähigkeit in deutscher Sprache und sehr gute Englischkenntnisse in Wort und Schrift. Benefits - 100 % Remote – arbeite von wo du willst (z. B. aus Berlin, Bali oder Barcelona). - State-of-the-art Equipment und Software – damit du effizient und reibungslos arbeiten kannst. - Ein Team mit Haltung: offen, hilfsbereit und ambitioniert – ohne Ellbogen. - Flache Hierarchien, kurze Entscheidungswege und echte Verantwortung. - Ein vielfältiges Kundenspektrum - von StartUp bis Mittelstand, aus Tech, SaaS, Industrie, Consulting & mehr.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Supporting bilingual customers is an important part of how the SME & Growth Business team at Airwallex helps small and medium-sized enterprises (SMEs) thrive in the global economy. We are a passionate group of collaborators and business champions who combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers across Canada. What you'll do You will play a key role in helping Airwallex grow its presence with bilingual customers, particularly in Quebec and across Canada. We're not just looking for someone who can hit their targets. We're looking for someone who embraces creativity, thinks outside the box, and is excited to build relationships across both English- and French-speaking markets. We're looking for someone who is passionate about learning and constantly seeks improvement. We're committed to providing our SDRs with the training and support they need to succeed, because we believe our SDR's are AE's in training. This Hybrid role is based in Toronto, Canada. Responsibilities: - Identify and qualify leads through various channels, including phone, email, and social media across English- and French-speaking markets - Build relationships with potential customers and understand their needs and pain points - Present our innovative solutions and craft compelling value propositions in both English and French - Qualify opportunities and schedule appointments for our Account Executives - Help grow pipeline in bilingual customer segments, particularly in Quebec and across Canada Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - Bachelor's degree or equivalent work experience - Fluency in both French and English, with strong written and verbal communication skills in both languages Preferred qualifications: - 1+ years of sales experience in outbound B2B sales - Experience or desire to be working in a fast-paced environment, particularly in 0-1 mode (e.g., helped to launch and grow a new product or region) - Strategic thinker and able to drive 'partnership' conversations vs. 'sales' conversations - Solution Oriented - A FIO (Figure It Out) attitude and are willing to do whatever is necessary to achieve results - Excellent written and verbal communication skills - You have strong analytical skills and an organized way of thinking/working - Proficient in GSuite and sales tech tools like Salesforce, Outreach, Zoominfo, LinkedIn Sales Navigator and more Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid