• Outbound Outreach & Lead Qualification Contact existing customers and warm leads via email, phone, and other channels to promote platform migration • Identify and qualify migration-ready accounts based on defined criteria • Maintain timely, accurate follow-up cadences to move leads through the pipeline • Personalize outreach messages to resonate with different customer segments and needs • Migration Booking & Pipeline Management Manage and update CRM records (contacts, activities, pipeline stages) after every customer interaction • Track weekly booking targets and report progress against goals to the Head of Customer Support • Identify and escalate at-risk or complex migration cases to the appropriate support or technical team • Customer Education & Objection Handling Communicate clearly the value, process, and timeline of migration to customers with varying technical backgrounds • Address common objections (timing, complexity, readiness) with confidence and empathy • Share relevant user testimonials, guides, and resources to build customer confidence in the migration process • Cross-functional Collaboration Work closely with Customer Support, Migration Customer Experience, and Product teams to align migration messaging • Relay customer feedback and recurring objections to help improve migration materials and processes • Participate in team meetings, training sessions, and product updates to stay current on Nordhealth’s offering

Role Description In dieser Position legst du den Grundstein für eine optimale Performance mit dem erfolgreichen Onboarding neuer SDRs und stehst deinem Team motivierend, fördernd und fordernd zur Seite, damit unsere Sales-Talente weiterhin erfolgreich durchstarten. Die Rolle bietet dir die Möglichkeit, strategisch mitzuwirken und zum Erfolg und Wachstum von REP beizutragen. - Verantwortung für ein SDR Outbound Team von bis zu 12 SDRs. - Coaching und Unterstützung zur Erreichung der Sales Ziele und KPIs. - Fokus auf Outbound Maßnahmen: Testen und Entwickeln neuer Strategien, Analyse des Erfolgs in Zusammenarbeit mit dem Leadership Team. - Erstellung neuer Best Practices und Leitfäden. - Performance-Verantwortung des Teams durch Coaching, Training und 1:1 Sessions. - Player-Coach: Erfolgreiches Calling als Beispiel für das Team. - Verantwortung für 10+ Kunden mit lösungsorientierter Arbeitsweise. - Enge Zusammenarbeit mit Customer Success und dem Leadership Team für reibungslose Abstimmungen. Qualifications - Abgeschlossene Ausbildung oder Studium im Bereich Betriebswirtschaft, Vertrieb, Marketing oder einer vergleichbaren Qualifikation. - 3+ Jahre Berufserfahrung in einer Outbound Sales Position, im B2B Bereich. - Erfahrung im Aufbau oder Führung von Teams (oder starkes Potenzial). - Auswertungen und Tabellen sind neben Kundenkommunikation und Coaching dein 2. Zuhause. - Ausgeprägte Zahlen-, Ziel- und Ergebnisorientierung sowie hohe Entscheidungsstärke. - Organisationstalent, strukturierte und detailorientierte Arbeitsweise. - Kommunikationsstark, proaktiv, mit der Fähigkeit zuzuhören und einer lösungsorientierten Denkweise. - Hervorragende Kommunikationsfähigkeit in deutscher Sprache und sehr gute Englischkenntnisse in Wort und Schrift. Benefits - 100 % Remote – arbeite von wo du willst (z. B. aus Berlin, Bali oder Barcelona). - State-of-the-art Equipment und Software – damit du effizient und reibungslos arbeiten kannst. - Ein Team mit Haltung: offen, hilfsbereit und ambitioniert – ohne Ellbogen. - Flache Hierarchien, kurze Entscheidungswege und echte Verantwortung. - Ein vielfältiges Kundenspektrum - von StartUp bis Mittelstand, aus Tech, SaaS, Industrie, Consulting & mehr.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Supporting bilingual customers is an important part of how the SME & Growth Business team at Airwallex helps small and medium-sized enterprises (SMEs) thrive in the global economy. We are a passionate group of collaborators and business champions who combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers across Canada. What you'll do You will play a key role in helping Airwallex grow its presence with bilingual customers, particularly in Quebec and across Canada. We're not just looking for someone who can hit their targets. We're looking for someone who embraces creativity, thinks outside the box, and is excited to build relationships across both English- and French-speaking markets. We're looking for someone who is passionate about learning and constantly seeks improvement. We're committed to providing our SDRs with the training and support they need to succeed, because we believe our SDR's are AE's in training. This Hybrid role is based in Toronto, Canada. Responsibilities: - Identify and qualify leads through various channels, including phone, email, and social media across English- and French-speaking markets - Build relationships with potential customers and understand their needs and pain points - Present our innovative solutions and craft compelling value propositions in both English and French - Qualify opportunities and schedule appointments for our Account Executives - Help grow pipeline in bilingual customer segments, particularly in Quebec and across Canada Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - Bachelor's degree or equivalent work experience - Fluency in both French and English, with strong written and verbal communication skills in both languages Preferred qualifications: - 1+ years of sales experience in outbound B2B sales - Experience or desire to be working in a fast-paced environment, particularly in 0-1 mode (e.g., helped to launch and grow a new product or region) - Strategic thinker and able to drive 'partnership' conversations vs. 'sales' conversations - Solution Oriented - A FIO (Figure It Out) attitude and are willing to do whatever is necessary to achieve results - Excellent written and verbal communication skills - You have strong analytical skills and an organized way of thinking/working - Proficient in GSuite and sales tech tools like Salesforce, Outreach, Zoominfo, LinkedIn Sales Navigator and more Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid

Title: Sales Development Representative Location: New York, NY Hybrid Job Description: Find leads. Intrigue prospects. Drive growth. The role you'll play: The CB Insights Sales Development Representative (SDR) will create interest in CB Insights and book high-quality, new business opportunities for our Account Executives. Specifically, you will blend web prospecting with phone and email communication. You will handle lead qualification and help convert leads into clients. While it is an entry-level sales position, it is an essential component of the CB Insights sales team, and will report into our SDR Manager. As such, you will be closely mentored and developed by seasoned enterprise sales professionals. About the SDR Team: If you want to increase growth both for the business and professionally, then this is the place for you. Our high performing SDR team at CBI is collaborative, competitive, and hardworking. With attainable quotas, a strong leadership team, and growth and development opportunities, this is the place you will have an amazing long-term career. This team knows how to succeed, and has a lot of fun doing it. Your Key Responsibilities - Identify and research target accounts, aligning prospects to the most relevant CB Insights use cases - Execute high-volume, multi-channel outreach (phone, email, LinkedIn) to meet weekly KPIs - Qualify inbound leads from marketing campaigns, content engagement, and demo requests - Schedule introductory platform calls that convert into qualified sales opportunities - Partner with Account Executives and Customer Success to support opportunity progression and close - Maintain accurate and up-to-date prospecting activity in the CRM to ensure data integrity and reporting - Collaborate with Sales and Marketing to refine messaging, targeting, and outreach strategies based on market and prospect insights - Consistently meet or exceed monthly and quarterly opportunity and demo targets - Participate in ongoing training to deepen product, industry, and sales expertise - Share prospect feedback to inform product positioning, messaging, and go-to-market strategy What you bring to the table: - BA/BS degree (or relevant work experience) - 2+ years of SDR, sales or relevant experience with a history of overachieving targets around new business acquisition or customer engagement - Strong communication skills over both phone and email - Creative problem-solving abilities - Desire to move up within a sales organization #LI-Hybrid Please note this is a US-based role. In addition to base salary listed below, this role is also eligible for commission. Compensation $50,000 - $60,000 USD What we're all about CB Insights is the leader in predictive intelligence on private companies—turning exclusive data on millions of firms into early, trusted signals on future performance and direction. The company pioneered predictive intelligence with its Mosaic Score—the first system to reliably forecast the outlook for a private company—and has since built it into a comprehensive platform of AI and data capabilities. Today, leading strategy, investment, and business development teams rely on CB Insights to identify the right companies, markets, and opportunities before their competitors do. CB Insights Leadership Principles At CB Insights, everyone is expected to be a leader. These leadership principles are like an operating system for our culture. Use the principles as a practical guide to making decisions. We are what we repeatedly do. By living the principles outlined below, we will build an outstanding company and do insanely great work. - Solve customer problems. It’s our highest calling. Designing a product? Start from the customer problem it solves. Updating our sales process? Flip it around, and simplify the customer buying process. - Think BIG! Start small. Great changes start with a first step. Find it. Take it. Build a system around what works. This is the secret to bringing a vision to life. - Go and see with your own eyes. Meet the customer, use the product, talk to the field. Great systems aren’t built from afar. - Priorities: Choose one. Leaders give the gift of clarity. They find the most important thing and do it. Max power. Top speed. - Danger zones: - Bureaucracy. May the best ideas and execution win. - Complexity. Leaders use frameworks and systems to simplify. - No commitment. Leaders don’t compromise just to get along. Debate. Disagree. But once a decision is made, commit. - Leaving what’s important unsaid or undone. No “circling back.” - Data informs. Insight transforms. Pull the thread. Ask why. Leaders are curious. They use what they learn to create clarity. - Insist on excellence. Leaders set high standards and overcome obstacles. They do the kind of work they’re excited to share with the world. - Live off the land. Leaders creatively use resources already available to them – especially AI – to execute and automate their work. - Good judgment. Leaders have it. Where it comes from: insight, listening, first-hand experience. How to apply it: carefully on big, hard to reverse decisions. Swiftly on limited, easy to reverse ones. - Help others. Leaders know we’re building this together. You’ll want to work here if - You are excited about how AI is transforming tech - You are hungry for feedback and the chance to grow - Your instinct is to work smarter not harder - You love developing as a SME with a strong POV - You are motivated by challenges and big ideas - You believe in personal accountability What we offer: - Industry Insight: over 500k+ people follow our tech newsletter: sign up here - Holistic compensation: Competitive cash compensation, comprehensive healthcare coverage (PPO, HSA, and FSA options), multiple mental health resources, 401(k) with company match, annual professional development stipend, and generous paid time off. About Our Pay Practices We believe in recognizing and rewarding excellence. Our commitment to fairness means that compensation decisions are informed by qualifications, location, internal equity, and current market data. While we aim to hire at our established Hiring Target, starting pay may vary based on factors such as market rates, the qualified pool of candidates, and individual experience. Equal Opportunity Employer: At CB Insights we know that innovation comes from collaboration, belonging, and diverse perspectives. We’re proud to be an equal opportunity employer - all applicants are considered for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.