Nordhealth

• Own the Vetera DACH go-to-market plan from positioning through launch execution, working cross-functionally with product, sales, and customer success • Plan and execute integrated marketing campaigns across email, organic social, partner channels, and offline programs, working with performance marketing on paid • Lead product marketing for Vetera, including positioning, messaging, competitive intelligence, launch assets, and customer-facing collateral • Build and run customer communications, including lifecycle programs, release announcements, and retention initiatives in German and English • Partner with the DACH sales team to deliver enablement materials, playbooks, battle cards, and competitive resources that move pipeline and win rates • Plan and execute the Vetera event calendar across DACH, including industry trade shows, customer events, and webinars • Manage agency, freelance, and consultant relationships where needed to extend capacity • Track and report on marketing performance, tying activity back to pipeline, retention, and revenue outcomes

• Own the end-to-end hypercare experience for customers transitioning to the unified platform • Champion the value of the new platform with customers • Build strong, trust-based relationships with key customer stakeholders • Proactively identify customers who may require additional attention • Serve as the senior escalation point for complex or high-friction accounts • Manage difficult conversations with customers • Act as the central liaison between Support, Product, Engineering, and Professional Services • Lead, develop, and inspire a team of migration-focused Customer Success professionals • Coach team members on effective customer communication and objection handling • Develop and maintain migration playbooks and customer-facing training materials • Monitor migration progress and customer health metrics • Report regularly to leadership on team performance and key insights from the customer base • Identify systemic blockers and advocate for fixes internally

• Plan and execute local marketing initiatives for Norway, with a particular focus on webinars, events, partnerships, and other field marketing activities • Support the growth and visibility of Physica, Psykbase, and Nora in the Norwegian market through localised campaigns and communications • Coordinate webinars and physical events end-to-end, including logistics, promotion, follow-up, and stakeholder coordination • Maintain and improve the Norwegian web presence across product pages, landing pages, campaign pages, and local content • Ensure clear and effective communication to existing customers and prospects, supporting product launches, feature adoption, migration initiatives, and commercial campaigns • Collaborate closely with regional Sales, Support, and Product teams to align messaging and local market priorities • Support localisation and adaptation of central marketing initiatives for the Norwegian market • Track performance of campaigns and initiatives, helping identify opportunities to improve engagement and conversion

• Drive High-Priority Architecture: Develop and scale robust, backend Python applications that anchor our mission-critical SaaS ecosystem. • Solve Real Scale Challenges: Optimize application performance and troubleshoot complex technical bottlenecks unique to a high-volume platform with a massive feature set. • Elevate the Codebase: Conduct rigorous code reviews, champion automated testing, and systematically refactor legacy Python/Django systems for optimal quality. • Advance Modern API Infrastructure: Build clean, scalable API interfaces that ensure seamless third-party integrations and power our Vue.js frontend. • Collaborate & Mentor: Partner closely with cross-functional teams on systemic design, mentor junior developers, and cultivate a team culture of continuous learning. • Secure & Document: Implement industry-standard security practices, maintain compliance, and document architectural processes to enable high-velocity team iteration.

• Design, develop, and deploy robust, scalable, and user-friendly frontend solutions for the Provet Pay platform • Collaborate closely with product managers, backend engineers, and other stakeholders to shape the product • Ensure the technical feasibility of UI/UX designs and optimize for speed and scalability, through exploration and experimentation • Implement and maintain high-quality code, ensuring adherence to coding standards, best practices, and architectural guidelines • Conduct code reviews, provide constructive feedback, and create opportunities to mentor less experienced engineers • Troubleshoot and debug complex frontend issues, providing timely and effective resolutions • Stay up-to-date with emerging frontend technologies and trends, and advocate for their adoption when appropriate • Contribute to the continuous improvement of development processes, tools, and infrastructure

• Sell to new customers • Find and approach clinics, therapy providers, and healthcare groups in Norway who are not yet Nordhealth customers • Run the full sales process from first contact through to a signed deal • Use webinars as a primary channel to generate interest and qualify prospects at scale • Grow revenue from existing customers • Work through the current customer base to identify who is not yet using our AI products • Have commercial conversations with those customers and convert them to paying AI users • Keep in regular contact with accounts to catch any risk of them leaving early • Identify and develop relationships with Norwegian healthcare associations, clinics groups, and industry networks • Plan and host product webinars targeted at Norwegian healthcare buyers • Follow up with attendees systematically to convert interest into meetings and deals

• Own the monthly, quarterly, and annual group consolidation across all subsidiaries in a multi-entity, multi-currency environment • Own accounting and reporting for group service entities, including related intercompany processes and transactions • Lead the group close process and ensure timely delivery of consolidated financial statements in accordance with IFRS • Support IFRS transition projects and implementation initiatives across the group • Prepare group-level management reporting for the executive team, board, and investors • Oversee intercompany reconciliations, eliminations, and transfer pricing entries • Coordinate with the Financial Controllers (Veterinary and Therapy) on entity-level reporting and ensure consistency in accounting treatment across the group, including reconciliations between local Nordic GAAPs (FAS and equivalent local GAAPs) and IFRS • Support statutory reporting and group-level tax compliance processes

• Define and champion the vision for AI adoption within Nordhealth’s core PMS, identifying high-impact opportunities to streamline clinical workflows • Lead the "0 to 1000" journey for new AI features, focusing on rapid prototyping, user validation, and achieving early product-market fit • Establish OKRs and KPIs specifically for AI initiatives, tracking accuracy, user adoption, and time-saved for practitioners • Translate complex AI capabilities into intuitive, actionable user stories and acceptance criteria for engineering and data science teams • Manage the full product lifecycle, maintaining a high velocity of experimentation to move from ideation to a live product with 1000+ active users • Prioritize the backlog by balancing cutting-edge innovation with technical feasibility and the high-stakes reliability required in healthcare • Navigate regulatory landscapes (e.g., EU AI Act, GDPR, HIPAA) to ensure all AI implementations meet the highest standards of data privacy and clinical safety during new market expansion • Conduct deep user research to empathize with the daily pains of healthcare providers, ensuring AI solutions solve real-world problems rather than just chasing trends • Act as the subject matter expert for AI within the organization, educating stakeholders on the possibilities and limitations of the technology • Collaborate closely with Clinical and Engineering teams to ensure AI models are grounded in medical reality and seamlessly integrated into the PMS interface

• Drive upsell opportunities within existing customer accounts • Increase adoption of AI-powered solutions • Conduct customer meetings, demos, and commercial follow-up • Build strong long-term customer relationships • Understand customer needs and recommend relevant AI solutions • Maintain accurate CRM and pipeline management • Collaborate with product and customer success teams

• Partner with Product and Marketing to design and implement growth experiences across our products. • Build activation flows, in-product CTAs, onboarding mechanics, contextual upsell experiences, and feature discovery systems that help users reach value faster. • Build and maintain the technical foundation for experimentation. • Help enable rapid testing across product and marketing surfaces, ensuring teams can launch experiments quickly, measure outcomes reliably, and iterate continuously. • Own and improve the “growth plumbing” across our stack. • Ensure accurate event tracking, clean data flows, and reliable integrations between product surfaces, analytics platforms, CRM systems (HubSpot), and internal tooling. • Work closely with Product, Lifecycle Marketing, and Data teams to ensure we can trigger contextual, behavior-driven user journeys powered by accurate product usage data. • Help ensure our digital experiences remain fast, measurable, and conversion-oriented. • Maintain clean documentation, deployment discipline, and strong engineering practices while ensuring compliance with GDPR and internal data governance standards.