• Plan, review, and revise functional configuration, customizations, automation and enhancements, system maintenance, and business process testing, which includes running custom fields, forms, records, workflows, searching and reporting, and user roles to support business requirements • Build and maintain reporting, integrations, and automation workflows to improve data flow and operational efficiency • Research and resolve issues, design new workflows • Provide thought leadership in best practices and provide solutions • Maintain knowledge of the latest technology and software for integration to improve the process and user interaction with the systems • Lead new releases, test updates, and effectively roll out new features • Ability to work in a rapidly changing environment • Ability to communicate clearly and concisely; ability to lead discovery interviews to understand business problems and desired outcomes • Ability to work independently with minimal guidance • Act as liaison with Third-Party Vendor Support • Provide internal, ongoing system/technical support to users • Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the ERP ecosystem • Provide reporting and partner with FP&A to deliver insights, improve data integrity, and streamline financial analysis • Drive end-to-end Order-to-Cash (O2C) execution across billing, payments, and revenue operations

Your role at DynatraceWe build, maintain, and support the customer‑facing JavaScript agent that collects web data for Real User Monitoring (RUM).You'll join a highly skilled team that owns the agent end‑to‑end. As an entry‑level engineer, you'll contribute to real features, learn our codebase and practices, and grow quickly through mentorship-working on implementation, testing, performance, and maintainability together as one team.What will help you succeedA strong interest in technology and a willingness to continuously learn new things Technical studies related to Computer Science or similar experience Fluent in Java, and open to other programming languages and frameworks Working knowledge of containerization technologies (Docker, Kubernetes) Interest in infrastructure-as-code tools like Terraform Admin experience (bash scripting, system maintenance) is a plus Hands-on team player with high quality standards Curious and innovative mindset with a bias towards action Your Role: - Implement and enhance features in our TypeScript‑based web agent with guidance from senior engineers. - Improve maintainability, performance, and footprint while keeping compatibility in mind. - Write reliable tests (Vitest, Playwright) and use our toolchain (esbuild, ESLint, internal tooling). - Participate in design discussions and code reviews; learn how we plan and deliver iteratively. - Communicate progress proactively and ask questions early - curiosity is very welcome here. What will help you succeed: - HTL graduate or similar background (or equivalent practical experience). - Solid JS/TS fundamentals. - Basic understanding of unit/E2E testing and an interest in browser topics. - A clean‑code mindset and an eye for performance. - Friendly, open communication and willingness to learn quickly. - Experience with Agile practices and drive continuously improve. - Language: English (German is a plus. Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow. - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. - A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. - Attractive compensation packages and stock purchase options with numerous benefits and advantages. Compensation and Rewards - We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. - Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 50,000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience. For this position we offer exclusive relocation support to our R&D Headquarters in Linz, ranked among the top seven most sustainable cities in the world, where cutting-edge innovation intersects with an exceptional quality of life and affordable living costs! Click this link to find out more.

• Plan, review, and revise functional configuration, customizations, automation and enhancements, system maintenance, and business process testing, which includes running custom fields, forms, records, workflows, searching and reporting, and user roles to support business requirements • Build and maintain reporting, integrations, and automation workflows to improve data flow and operational efficiency • Research and resolve issues, design new workflows • Provide thought leadership in best practices and provide solutions • Maintain knowledge of the latest technology and software for integration to improve the process and user interaction with the systems • Lead new releases, test updates, and effectively roll out new features • Ability to work in a rapidly changing environment • Ability to communicate clearly and concisely; ability to lead discovery interviews to understand business problems and desired outcomes • Ability to work independently with minimal guidance • Act as liaison with Third-Party Vendor Support • Provide internal, ongoing system/technical support to users • Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the ERP ecosystem • Provide reporting and partner with FP&A to deliver insights, improve data integrity, and streamline financial analysis • Drive end-to-end Order-to-Cash (O2C) execution across billing, payments, and revenue operations

• Investigate and resolve integration and installation issues, owning problem resolution and documenting outcomes. • Apply and continuously improve installation and integration processes (e.g., IQA, OEM integration, product selection). • Use engineering tools and systems (Advisor, COLS, GCE) to support accurate, high‑quality technical decisions. • Collaborate and negotiate with SMEs and VPI teams to deliver product data and installation requirements. • Make product selection, design, and integration decisions affecting OEM performance, quality, and optimization. • Serve as the primary technical liaison for customers, managing specifications, changes, and issue resolution. • Translate customer needs and voice of the customer into functional product and system requirements. • Ensure correct product application and installation by validating prototypes and installation quality.