• Provide technical support and coordination to the strategic and operational planning, implementation and monitoring of the activities and sub-activities under STEPCam’s Components 1 and 2 • Provide support for the oversight and monitoring of the delivery of activities by programme counterparts, consultants and experts • Support the monitoring and evaluation activities of Components 1 and 2 • Contribute to the preparation of STEPCam progress reports • Provide technical coordination, quality assurance and review of deliverables from consultants and institutional partners contributing to Components 1 and 2 • Provide support to the MoEYS and STEPCam to coordinate and facilitate monitoring missions • Provide technical support to advance the planning and implementation of the teacher education reform • Support the institutionalization and expansion of the CPD system and CPD Management Information System (CPDMIS) • Provide technical assistance and support for UNESCO’s role as a strategic partner in Cambodia’s education sector • Support the Chief of Education and Programme Manager in the strategic engagement of GPE-related work and processes

• Provide direct, customer‑centric technical and software support for Itron’s long‑term distribution forecasting applications • Manage and execute forecasting consulting projects with accountability for quality, timelines, and client outcomes • Develop, test, and enhance advanced forecasting models • Analyze historical market, load, and customer data to support forecasting needs • Implement, test, and support both existing and new software modules • Serve as a subject matter expert in DER technologies • Present forecasts, methodologies, and analytical results to clients and stakeholders • Defend key assumptions and methodologies in regulatory and stakeholder environments • Deliver workshops, training sessions, webinars, and conference presentations • Contribute to Itron’s thought leadership by authoring blogs and presentations • Collaborate closely with cross‑functional teams to improve forecasting tools and customer experiences

Role Description We are seeking a dynamic and experienced technical presales professional to join our Americas solution consulting organization. You will join a team of expert ‘builders’, passionate about the rapidly evolving technology landscape and how it can help solve customer business challenges. You’ll be responsible for bringing cutting-edge Agentic AI use cases to life through rapid proof of concepts and strategic customer engagements. This is a hands-on role that requires both technical depth and consultative expertise. Who you are - Technically curious and innovation-driven Solution Consultant with a passion for AI, Data, and Workflow. - Have built multiple use cases in the platform and enjoy experimenting with AI to make your job easier every day. - Thrive in fast-paced environments and want to help shape an AI-native Solution Consulting organization. What you’ll do - Partner with field teams and work directly with customers to understand their unique challenges and build intelligent, scalable AI solutions. - Conduct discovery sessions to understand customer environment, business challenges, and constraints. - Design and build proof-of-concept solutions that showcase the power of the platform bringing AI + Data + Workflow to life. - Lead workshops and demonstrations for C-level executives and business stakeholders. - Iterate quickly based on evolving capabilities and customer feedback. - Create reusable components and accelerators for future engagements and contribute to the development of best practices. - Work cross-functionally with product, engineering, customer excellence group, and global SC teams to deliver exceptional customer outcomes. Qualifications - Curiosity – Passion for AI and emerging technologies, self-driven learning with a track of staying ahead of trends. - Collaboration – Proven ability to work across functions, building rapid solutions in a team environment. - Communication – Clarity in explaining ideas, experience presenting to executive level stakeholders. - Change Agility – Thrives in ambiguity and fast iteration. - 5+ years in technical consulting, solution engineering, or customer-facing technical roles. - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. - Strong technical background in data engineering with hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions, and analytics platforms. - Ability to architect and implement complex systems under tight deadlines. - Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, streaming data platforms, and middleware technologies. - Working knowledge of software development practices and proficiency in programming languages and technologies such as JavaScript, Angular JS, React JS, HTML5, CSS, SQL, Python, or equivalent. - Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus. Additional Information - Work Personas – We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. - Equal Opportunity Employer – ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. - Accommodations – We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. - Export Control Regulations – For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.

• Lead and facilitate structured Workday testing efforts, including unit, integration, and User Acceptance Testing (UAT) • Provide real-time guidance and coaching to testers to ensure accurate and thorough execution of test scenarios • Document, track, and manage defects and enhancement requests in Jira (or similar tools), including assignment, prioritization, and resolution tracking • Proactively identify risks, gaps, and issues, and drive timely resolution across stakeholders • Serve as a subject matter expert (SME) across Workday modules, including HCM, Advanced Compensation, Benefits, Recruiting, Talent, and Learning • Support the Advanced Compensation build, including configuration review, plan design validation, and testing execution • Provide recommendations on Workday best practices and ensure alignment with business requirements • Identify and escalate configuration gaps, system limitations, or process inefficiencies • Review and validate training materials, including job aids, quick reference guides, and recorded demos for accuracy and usability • Provide actionable feedback to ensure materials are aligned with final system configuration and end-user needs • Support change readiness efforts by helping ensure a smooth transition for end users.