As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,400+ customers, we serve approximately 90% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.careers.servicenow.com From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Advisory Solution Consultant - AI Foundry
Location
Americas
Posted
39 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Advisory Solution Consultant - AI Foundry
ServiceNow
Role Description We are seeking a dynamic and experienced technical presales professional to join our Americas solution consulting organization. You will join a team of expert ‘builders’, passionate about the rapidly evolving technology landscape and how it can help solve customer business challenges. You’ll be responsible for bringing cutting-edge Agentic AI use cases to life through rapid proof of concepts and strategic customer engagements. This is a hands-on role that requires both technical depth and consultative expertise. Who you are - Technically curious and innovation-driven Solution Consultant with a passion for AI, Data, and Workflow. - Have built multiple use cases in the platform and enjoy experimenting with AI to make your job easier every day. - Thrive in fast-paced environments and want to help shape an AI-native Solution Consulting organization. What you’ll do - Partner with field teams and work directly with customers to understand their unique challenges and build intelligent, scalable AI solutions. - Conduct discovery sessions to understand customer environment, business challenges, and constraints. - Design and build proof-of-concept solutions that showcase the power of the platform bringing AI + Data + Workflow to life. - Lead workshops and demonstrations for C-level executives and business stakeholders. - Iterate quickly based on evolving capabilities and customer feedback. - Create reusable components and accelerators for future engagements and contribute to the development of best practices. - Work cross-functionally with product, engineering, customer excellence group, and global SC teams to deliver exceptional customer outcomes. Qualifications - Curiosity – Passion for AI and emerging technologies, self-driven learning with a track of staying ahead of trends. - Collaboration – Proven ability to work across functions, building rapid solutions in a team environment. - Communication – Clarity in explaining ideas, experience presenting to executive level stakeholders. - Change Agility – Thrives in ambiguity and fast iteration. - 5+ years in technical consulting, solution engineering, or customer-facing technical roles. - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. - Strong technical background in data engineering with hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions, and analytics platforms. - Ability to architect and implement complex systems under tight deadlines. - Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, streaming data platforms, and middleware technologies. - Working knowledge of software development practices and proficiency in programming languages and technologies such as JavaScript, Angular JS, React JS, HTML5, CSS, SQL, Python, or equivalent. - Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus. Additional Information - Work Personas – We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. - Equal Opportunity Employer – ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. - Accommodations – We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. - Export Control Regulations – For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.
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