• Own and manage the full project lifecycle from initiation to closure, ensuring delivery within scope, time, and budget • Develop and maintain project timelines, proactively tracking milestones and ensuring timely completion of deliverables with SMEs • Update project objectives and master plans, consolidating key information for internal reporting • Manage scope changes resulting from internal or external factors and assess their impact on timelines and delivery • Define project core teams together with key stakeholders and support resource allocation and coordination • Lead multicultural and cross-functional teams without direct line authority to achieve project objectives • Ensure adherence to stage-gate processes and deliverables, maintaining transparency and compliance with best practices • Facilitate resolution of project-related issues and remove roadblocks • Actively participate in governance forums and ensure effective communication across stakeholders • Provide regular project status updates and reports to stakeholders and leadership • Act as a trusted advisor on project management topics across the organization • Identify inefficiencies and drive process optimization to improve productivity and delivery effectiveness

• End-to-end project delivery. Run multiple concurrent client engagements through the project lifecycle. Manage scope, timeline, and budget so engineers stay focused on the technical work and clients stay informed. • Client relationship ownership. Serve as the primary point of contact across your portfolio. Handle status updates, working sessions, escalations, and the small check-ins between projects that keep accounts warm. • Account growth. Spot opportunities for clients to do more with Trail of Bits. Move clients from one-off reviews into retainers, follow up on options in existing SOWs, and bring sales in when a real expansion is on the table. • Sales partnership. Run the returning-client sales cycle alongside our sales team. When a client you've worked with comes back, the handoff stays invisible to them. • Internal coordination. Work closely with Engineering Directors and engineers to staff projects, manage scheduling in Float, track work in Asana, and keep deal and account context current in HubSpot. • Cross-functional support. Show up for the team beyond your direct projects. That includes helping marketing drive client attendance at industry events, contributing to internal process improvements, and jumping in where the team needs you.

• Associate Project Managers engage directly with clients to ensure the successful delivery of projects across a broad range of product offerings. • They hold overall responsibility for the financial performance, quality, and client satisfaction of each engagement with Illumia’s Integrated Payments software. • Key responsibilities include accountability for overall performance and delivery of defined scope(s) of work as indicated by customer satisfaction. • Serves as primary customer contact and manages overall company customer interface relationships for defined scope(s) of work. • Preparing project kickoff presentation decks, agendas, project plans and client workbooks. • Scheduling meetings, documenting, and distributing agendas, call notes, and requesting resources to support client projects.

• Manage and implement the localization of website content within a content management system across multiple languages, operating established translation workflows from intake through delivery and publication • Design, document, and evolve repeatable translation workflows for web content and other priority assets that focus on quality, clarity, and consistency • Serve as the primary point of contact for web and other content translation projects, ensuring content stakeholders understand timelines, requirements, and quality expectations • Track project timelines, dependencies, and risks, and proactively communicate status, blockers, and decisions needed to keep work moving • Ensure translated content moves through defined review and approval processes and meets agreed-upon quality standards prior to publication • Collaborate as part of the Web Strategy Team to ensure translated content aligns with design, UX, and publishing requirements • Collaborate as part of the Marketing Team to ensure translated content aligns with company goals and priorities, as well as Guidewire brand standards • Use AI-assisted translation tools as accelerators where appropriate, and participate in evolving AI-assisted translation approaches over time • Identify gaps, inefficiencies, or risks in the translation process and propose practical, solutions-driven improvements • Manage translation projects as identified by Marketing leadership