Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world’s deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we’ve worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day. Position Purpose Reporting to the Director of Human Resources Operations, the Senior Manager, Global Benefits and HR Operations provides exemplary employee support and strategic systems management in support of a robust HR function. This position manages RTSL's global benefits strategy, Human Resource Information System (HRIS) architecture, leave administration, and HR compliance. The role oversees the design, evaluation, and delivery of benefits, and advises leadership on the most competitive, cost-effective options for RTSL's global workforce. As the owner of the organization's HRIS, this position ensures data integrity, process alignment, and compliance with all applicable federal, state, local, and international regulations. The position also serves as the primary liaison to employees for all benefits and leave matters. This is a full-time remote position open to candidates based in the United States. Core Responsibilities Benefit Management - Manage RTSL's global benefits strategy by assessing competitiveness and equity across all locations and using benchmarking, utilization trends, and an understanding of RTSL's organizational culture and budget to guide recommendations. - Own the full project lifecycle of benefit plan design and management, including planning, vendor selection, negotiation, contracting, communication strategy, implementation, and annual renewals. - Oversee benefits administration with staff and partners, ensuring all enrollment processes, billing, data flows, and compliance activities function reliably across regions. Maintain updated benefit summaries and plans for all RTSL employee locations, including employer-of-record contracts, global handbooks, and benefit plan documents. - Steward strong partnerships with brokers, carriers, and internal stakeholders to ensure delivery of plans and to drive continuous improvement in service, efficiency, and employee support. - Manage employer-sponsored retirement plan contributions and plan reconciliation. Coordinate and serve as a member of the 403(b) plan committee. Leave Management - Review and determine all leave types, eligibility criteria, entitlements, and limitations for each unique employee leave circumstance. - Advise managers and employees on leave matters, modeling empathy and technical expertise. - Liaise with leave-processing vendors for approval and payment of STD/LTD insurance and state-mandated PFL/disability programs, and utilize the HRIS to configure and track leave requests in accordance with local statutory laws globally. HRIS Administration - Serve as strategic owner and administrator of the HRIS, overseeing system configuration, data architecture, and permission structures to ensure accuracy and seamless employee and administrator experience. - Design, implement, and maintain SOPs and workflows to ensure data integrity across all HR processes while anticipating downstream impacts on Payroll, IT, Finance, and other stakeholders. - Liaise with the Payroll Officer to ensure end-to-end alignment of data transfers, proactively identifying and mitigating risks that could affect pay, benefits, or compliance. Manage non-exempt employee time-tracking. Provide time sheet utilization and FLSA training to employees and their managers. Review and ensure manager approvals prior to bi-weekly payroll. - Conduct periodic audits to ensure employees' pay and benefits are processed accurately, and partner with Finance counterparts to resolve discrepancies. Lead quality checks to evaluate system performance, ensure adherence to internal controls, and drive continuous improvement in accuracy, automation, and efficiency. - Develop and deliver dashboards and data insights that equip management with timely, decision-ready HR information. Compliance - Own benefits regulatory compliance, including management of audit requests, required disclosures, and reporting obligations across all US jurisdictions for health, workers' compensation, and retirement plans. - Maintain knowledge of US laws governing benefits administration practices to ensure organizational compliance with federal, state, and local regulations, such as ERISA, HIPAA, COBRA, FMLA, ACA, and international data protection laws. - Coordinate with appropriate vendors to file required reports in the US and support local finance and operations counterparts to meet country office requirements. Qualifications Experience: - 8+ years' progressive HR experience in benefits, payroll and HRIS administration - Experience working for a global NGO and administering benefits across different geographies Education: - Bachelor's degree in human resources, business administration or related field Skills & abilities: - Ability to create and maintain excellent business and interpersonal relationships with staff at all levels and different geographies - Proven ability to maintain a high degree of confidentiality and professionalism around sensitive information - Ability to manage multiple priorities and projects efficiently and effectively - Proven ability to manage change and large-scale organizational communications and benefit initiatives - Demonstrated success in following established processes and processing information with a high degree of accuracy, efficiency, and sense of urgency - Knowledge of federal, state, and local employment laws and regulations - Strong attention to detail and highly organized - Proficiency with HR and payroll systems - Advanced knowledge of MS Office Preferred qualifications - HR Certifications – SHRM-CP and/or PHR Compensation and Benefits Resolve to Save Lives prides itself on cultivating a supportive, connected remote team doing work that matters. We do everything possible to ensure our employees are connected and set up for success. The starting salary range for this position is $98,000 to $118,000 annually. The exact offer will be determined by various factors, such as the candidate's skills and experience relative to the requirements of the role. In addition to a competitive salary, Resolve to Save Lives provides a generous package of benefits, including: - Health insurance for you and your dependents - Contributions toward retirement - Paid annual leave and sick leave, in addition to public holidays - Two paid, week-long organization-wide breaks at mid-year and end-of-year - Professional development and home office setup benefits - Up-to-date computer equipment RTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws.

$20,000 Sign-on Bonus for External Candidates Telephonic After-Hours Call - Evenings, Nights & Rotating Weekends Required Full-Time (40 Hours) Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our Optum team, together in an interdisciplinary care environment, we help patients navigate the health care system and connect them to key support services. This preventive care can help patients stay well at home. We’re connecting care to create a seamless health journey for patients across settings. Join us to start Caring. Connecting. Growing together. The Telehealth Urgent Care program is a comprehensive integrated care delivery program. The National On Call advanced practice clinician (APC) is responsible for providing telephonic/telehealth care and direction to patients, caregivers and facility staff providing 24/7 coverage including holidays. In this remote role you will provide virtual care for patients in various settings. This excellent opportunity affords a collaborative role bringing enormous satisfaction in the care and comfort of our patients. In this role you will have the ability to achieve work life balance. Optum is transforming care delivery with innovative and personal care. As one of the largest employers of APCs, Optum offers unparalleled career development opportunities. Scheduling: This is a Full Time, work from home position requiring various shift coverage with a mix of weekday, weeknights, weekend, and holiday coverage. While shift times can vary, we provide coverage to members 24/7 including all company recognized holidays. - Flexibility and the ability to adapt are a must as you will cross cover multiple markets and teams - Availability and Coverage expectations for this role - 24/7 coverage - Position requires a minimum commitment of 40 hours per week - Every other weekend coverage between 8-12 hour shifts covering both day and night shifts is required based on business needs - Expectations that your are working or have approved PTO for 26 weekends a year. Each FT/PT employee is eligible to have up to 6 weekend shifts a year for PTO - Unapproved time away/Unpaid Time Off will result in need to add additional weekend shift to your schedule based on need - Holidays are required for all APCs on a rotation basis - Holiday scheduling is completed at the beginning of the year for advanced planning. Holiday coverage is provided beginning at 5pm, the end of the last business day, to 8am of the resumption of business hours Primary Responsibilities: - Available on provided telephonic platform, both taking and placing calls to coordinate and manage care for members between care givers, facilities, hospitals, primary care providers and the Optum field colleagues - Available to use video platform based on clinical need - Working hours should be performed in a secure location as patient privacy is required - Utilize EMR proficiently to provide acute care to members during all shifts and holiday hours - Care Delivery - Deliver cost-effective, quality care to members - Manage both medical and behavioral, chronic, and acute conditions effectively, and in collaboration with a physician or specialty provider - Perform comprehensive assessments and document findings in a concise/comprehensive manner that is compliant with documentation requirements and Center for Medicare and Medicaid Services (CMS) regulations - Responsible for ensuring encounter is documented appropriately to support the diagnosis at that visit - The APC is responsible for ensuring that all quality elements are addressed and documented - Utilizes evidenced based practice guidelines - Must attend and complete all mandatory educational and MyLearning training requirements - Care Coordination - Coordinate care as members transition through different levels of care and care settings - Monitor the needs of members and families while facilitating any adjustments to the plan of care as situations and conditions change - Review orders and interventions for appropriateness and response to treatment to identify the most effective plan of care that aligns with the patients’ needs and wishes - Address and be able to have advanced care plan conversations with members and families - Evaluate the plan of care for cost effectiveness while meeting the needs of members, families, and providers to decrease high costs, poor outcomes and unnecessary hospitalizations - Program Enhancement Expected Behaviors - This is a virtual patient facing role that requires excellent customer service to all parties including members/families, facilities, the entire interdisciplinary care team (PCPs/specialists) and Optum staff - Regular and effective communication with internal and external parties including physicians, patients, key decision-makers, nursing facilities, field staff and other provider groups - Ability to meet shift scheduling requirements, and attendance expectations - Exhibit original thinking and creativity in the development of new and improved methods and approaches to concerns/issues - Function independently and responsibly with minimal need for supervision - Demonstrate initiative in achieving individual, team, and organizational goals and objectives - Participate in quality initiatives - Availability to check Optum email intermittently for required trainings, communications, and monthly scheduling You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Education: - NP: Graduate of an accredited Master of Science Nursing or Doctor of Nursing Practice program - Active and unrestricted license in the state which you reside, as well as the States of Connecticut, Maine, New Hampshire, Rhode Island, or New Jersey, and ability to obtain in other required locations - Ability to gain a collaborative practice agreement, if applicable in your state - APCs working in jurisdictions that authorize APCs to practice autonomously or without formal supervision must have obtained approval to practice autonomously or without formal supervision from their licensing board, if applicable. New hires who are eligible and have not applied prior to hire date, must apply to practice autonomously or without supervision within 1 month of hire. If not eligible to practice autonomously or without formal supervision at hire, the APC must begin working towards meeting the requirement within 1 month of hire, if applicable, and apply for approval to practice autonomously or without formal supervision within 3 months of becoming eligible - Active Nurse Practitioner certification through a national board: - NP: Board certified through the American Academy of Nurse Practitioners or the American Nurses Credentialing Center, with certification in one of the following: - Family Nurse Practitioner - Adult Nurse Practitioner - Gerontology Nurse Practitioner - Adult-Gerontology Acute Care Nurse Practitioner - Current, active DEA licensure/prescriptive authority or ability to obtain post-hire, per state regulations (unless prohibited in state of practice) - Ability to work scheduled shifts in accordance with scheduling policies - Proficient computer skills including the ability to document medical information with written and electronic medical records Preferred Qualifications: - 3+ years of clinical experience as an APC - Active and unrestricted license in additional states - Experience in meeting the medical needs of patients with complex behavioral, social and/or functional needs - Experience working in a nursing home, or with seniors in an acute care facility - Understanding of Geriatrics, Chronic Illness, and acute disease management - Understanding of Advanced Illness and end of life discussions - Ability to develop and maintain positive customer relationships - Adaptability to change Compensation for this specialty generally ranges from $109,500 - $164,000. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

• Serve as a strategic consultant/subject matter expert to Area CHROs and Caregiver Relations Consultants • Identify and assess situations for compliance and policy concerns and make recommendations for resolution • Support Labor and Employment Counsel in the investigation of legal matters • Recommend and promote best practice approaches to positive employee and labor relations • Maintain HR metrics and dashboards and report to other HR professionals

• Own the employee onboarding and offboarding processes, ensuring a smooth, supportive end-to-end experience for our new hires and those transitioning out of the organization • Serve as first point of contact for our HR Help Desk, answering employee inquiries in a manner that is consistent with our culture, internal policy, and applicable labor law compliance • Responsible for HR personnel file organization, including digitizing hard copy records and maintaining filing system compliance • Manage and process employee changes and transactions and maintain accuracy of employee data on HRIS • Find ways to increase efficiencies of our processes and admin work, such as documenting SOPs and creating employee resource materials • Give HR trainings to groups of employees and managers • Other administrative tasks as assigned in a variety of HR areas