• Architect and execute end-to-end technical strategies for high-stakes public sector accounts, ensuring alignment with agency missions. • Serve as the technical lead for Proof of Value engagements, demonstrating Zscaler’s platform superiority and securing technical wins. • Collaborate across the Sales ecosystem to advocate for federal requirements and needs to implement the solutions appropriately. • Deliver high-level technical narratives and whiteboarding sessions that simplify complex architectures for executive stakeholders. • Leverage deep industry insight to differentiate Zscaler’s value and position our solutions as the federal gold standard.

• Lead high-impact sales engagements and complex Proof of Values (POV) from inception to completion. Serve as the definitive technical objection resolution authority. • Lead high-stakes technical and business transformation discussions with C-level customer executives. • Act as a technical leader and mentor for Sales Engineers within Zscaler’s Healthcare Vertical. • Spearhead internal initiatives to boost depth of technical enablement and operational productivity. • Conduct technical screenings for new hires and serve as a strategic technical advisor to Sales Engineering leadership.

• Demonstrate consistent sales abilities through meeting objectives set by the company • Develop new business relationships and continue to strengthen relationships with existing customers • Maintain current and accurate customer and prospect records/profiles that can be easily accessed to enhance our ability to create and maintain sales relationships for current or future transactions • Extensive telephone and in person contact with customers and prospective customers in an effort to meet and/or exceed their expectations before, during and after a sale • Monitor, document and report on any situations (either positive or negative) as they can be addressed to improve the sales, installation or after the sales processes • Be fully available to customers for their questions and concerns by being viewed as the expert and an individual with exceptional product and service knowledge • Work within the organization and industry to keep fully abreast of new products or product applications that can further support our company or our customers • Coordinate customer visits to showrooms and conduct and/or arrange for product demonstrations as necessary • Create and conduct sales and general information presentations • Participate in beneficial association functions

Role Description We are seeking a hands-on, detail-oriented Solutions Engineer to join our Solution Consulting team and support demo and proof-of-value (PoV) environments for sales, marketing, and customer success initiatives. You will collaborate with solutions architects, product managers, and developers to ensure that lab infrastructure is robust, secure, and aligned with real-world use cases. In this role, you will be responsible for: - Pre-Sales & Technical Engagement: - Partner with AEs, Solution Architects, and cross-functional teams to deliver tailored platform demonstrations, manage POC engagements, and respond to RFI/RFP requests — driving technical sales cycles to completion. - Collaborate with Customer Success to ensure seamless solution delivery and a positive post-sale customer experience. - Demo Environment & Infrastructure: - Design, deploy, and maintain virtual and physical lab environments across hybrid cloud and on-premise platforms (VMware, KVM, AWS, Azure, GCP), ensuring availability, security, and alignment with the latest product releases. - Develop and maintain automation scripts (PowerShell, Python, Bash, Ansible, Terraform) and reusable components to streamline environment provisioning and accelerate field team deployments. - Collaboration & Enablement: - Work cross-functionally with Solution Architects, Product Managers, and Field Engineering to ensure demo content reflects current product capabilities and best practices. - Maintain comprehensive documentation and troubleshooting guides, providing ongoing guidance and support to field teams on demo setup and usage. Qualifications - 2–4 years of experience in systems engineering, presales, back office support, dev ops, IT infrastructure. - Familiarity with infrastructure automation tools (e.g., Ansible, Terraform, Packer). - Familiar with APIM, Integration, and Data Integration platforms (Boomi, Workato, Mulesoft). - Basic scripting skills in Python, Ruby, PowerShell, or Bash. - Experience managing cloud-based resources (e.g., AWS EC2, Azure VM). - Strong problem-solving skills and the ability to work independently. Requirements - Preferred experience with CI/CD pipelines and version control (e.g., GitLab CI, GitHub Actions). - Familiarity with containerization technologies (e.g., Docker, Kubernetes). - Experience working with demo platforms or technical enablement teams. - Understanding of enterprise software architectures and APIs (REST, gRPC). Soft Skills / Personal Characteristics - Strong written and verbal communication skills to collaborate effectively across technical and non-technical teams. - Able to translate technical requirements into actionable lab builds. - Highly organised, with the ability to manage multiple concurrent tasks or environments. - Comfortable working in fast-paced and collaborative settings.